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HijackThis Log: Please help Diagnose


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14 replies to this topic

#1 Gavin1997

Gavin1997

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Posted 14 July 2011 - 06:28 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:21:18 PM, on 7/14/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Brad\My Documents\gavinsstuff\sig\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25473
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: 209.97.213.153 www.google.com
O1 - Hosts: 178.17.165.3 www.google.com
O1 - Hosts: 209.97.213.153 www.google.com.au
O1 - Hosts: 178.17.165.3 www.google.com.au
O1 - Hosts: 209.97.213.153 www.google.be
O1 - Hosts: 178.17.165.3 www.google.be
O1 - Hosts: 209.97.213.153 www.google.com.br
O1 - Hosts: 178.17.165.3 www.google.com.br
O1 - Hosts: 209.97.213.153 www.google.ca
O1 - Hosts: 178.17.165.3 www.google.ca
O1 - Hosts: 209.97.213.153 www.google.ch
O1 - Hosts: 178.17.165.3 www.google.ch
O1 - Hosts: 209.97.213.153 www.google.de
O1 - Hosts: 178.17.165.3 www.google.de
O1 - Hosts: 209.97.213.153 www.google.dk
O1 - Hosts: 178.17.165.3 www.google.dk
O1 - Hosts: 209.97.213.153 www.google.fr
O1 - Hosts: 178.17.165.3 www.google.fr
O1 - Hosts: 209.97.213.153 www.google.ie
O1 - Hosts: 178.17.165.3 www.google.ie
O1 - Hosts: 209.97.213.153 www.google.it
O1 - Hosts: 178.17.165.3 www.google.it
O1 - Hosts: 209.97.213.153 www.google.co.jp
O1 - Hosts: 178.17.165.3 www.google.co.jp
O1 - Hosts: 209.97.213.153 www.google.nl
O1 - Hosts: 178.17.165.3 www.google.nl
O1 - Hosts: 209.97.213.153 www.google.no
O1 - Hosts: 178.17.165.3 www.google.no
O1 - Hosts: 209.97.213.153 www.google.co.nz
O1 - Hosts: 178.17.165.3 www.google.co.nz
O1 - Hosts: 209.97.213.153 www.google.pl
O1 - Hosts: 178.17.165.3 www.google.pl
O1 - Hosts: 209.97.213.153 www.google.se
O1 - Hosts: 178.17.165.3 www.google.se
O1 - Hosts: 209.97.213.153 www.google.co.uk
O1 - Hosts: 178.17.165.3 www.google.co.uk
O1 - Hosts: 209.97.213.153 www.google.co.za
O1 - Hosts: 178.17.165.3 www.google.co.za
O1 - Hosts: 209.97.213.153 www.bing.com
O1 - Hosts: 178.17.165.3 www.bing.com
O1 - Hosts: 209.97.213.153 search.yahoo.com
O1 - Hosts: 178.17.165.3 search.yahoo.com
O1 - Hosts: 209.97.213.153 uk.search.yahoo.com
O1 - Hosts: 178.17.165.3 uk.search.yahoo.com
O1 - Hosts: 209.97.213.153 ca.search.yahoo.com
O1 - Hosts: 178.17.165.3 ca.search.yahoo.com
O1 - Hosts: 209.97.213.153 de.search.yahoo.com
O1 - Hosts: 178.17.165.3 de.search.yahoo.com
O1 - Hosts: 209.97.213.153 fr.search.yahoo.com
O1 - Hosts: 178.17.165.3 fr.search.yahoo.com
O1 - Hosts: 209.97.213.153 au.search.yahoo.com
O1 - Hosts: 178.17.165.3 au.search.yahoo.com
O1 - Hosts: 209.97.213.153 www.google-analytics.com
O1 - Hosts: 178.17.165.3 www.google-analytics.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1125.0\msneshellx.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM
O4 - HKLM\..\Run: [RAM Idle Professional] C:\Program Files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe
O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" -NoStart
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Brad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [WUAppSetup] C:\Program Files\Common Files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023 (User 'Default user')
O4 - Global Startup: Camera Monitor SD.lnk = ?
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1202856527890
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.salisbury.edu/activex/AxisCamControl.cab
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} (Java Plug-in 1.6.0_24) -
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.4.22.0.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://m-cam.uchicago.edu/activex/AMC.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.4.26.0.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KodakDigitalDisplayService - Orb Networks - C:\Program Files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 15287 bytes


EDIT: I am getting random redirects on many websites (in all browsers I have), especially google search results. I think this is called a browser hijacker.

Also, while using HijackThis, I got this error message.

Posted Image

Edited by Gavin1997, 14 July 2011 - 08:40 PM.


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#2 CatByte

CatByte

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Posted 15 July 2011 - 05:11 PM

Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 Gavin1997

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Posted 15 July 2011 - 10:59 PM

Here are the logs. Thank you for helping.

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


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Posted 15 July 2011 - 11:05 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 Gavin1997

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Posted 16 July 2011 - 07:48 AM

Got a problem here. I left the PC to go watch TV while ComboFix was running. When I came back, my computer had restarted and had an error message saying that it had recovered from a serious error.

#6 CatByte

CatByte

    bleepin' tiger


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Posted 16 July 2011 - 03:17 PM

OK

Please boot into safe mode and try it again

To Enter Safemode
  • Go to Start> Shut off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY repeatedly,
  • this will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to Safemode
  • Then press the Enter Key on your Keyboard
  • go into your usual account

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 Gavin1997

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Posted 16 July 2011 - 05:43 PM

Here is the ComboFix log.

Attached Files



#8 CatByte

CatByte

    bleepin' tiger


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Posted 16 July 2011 - 08:53 PM

Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

FCopy::
c:\windows\ServicePackFiles\i386\ctfmon.exe | c:\windows\System32\ctfmon.exe

DDS::
uInternet Settings,ProxyServer = http=127.0.0.1:25473

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"


Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT


  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 Gavin1997

Gavin1997
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:47 AM

Posted 17 July 2011 - 08:44 AM

ComboFix Log

ComboFix 11-07-15.03 - Brad 07/16/2011 23:54:57.3.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1316 [GMT -5:00]
Running from: c:\documents and settings\Brad\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Brad\Desktop\CFScript.txt
AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
--------------- FCopy ---------------
.
c:\windows\ServicePackFiles\i386\ctfmon.exe --> c:\windows\System32\ctfmon.exe
.
((((((((((((((((((((((((( Files Created from 2011-06-17 to 2011-07-17 )))))))))))))))))))))))))))))))
.
.
2011-07-17 04:54 . 2008-04-14 00:12 15360 -c--a-w- c:\windows\system32\dllcache\ctfmon.exe
2011-07-17 04:54 . 2008-04-14 00:12 15360 ----a-w- c:\windows\system32\ctfmon.exe
2011-07-16 21:13 . 2011-07-16 21:13 -------- d-sh--w- c:\documents and settings\kodak\UserData
2011-07-16 21:13 . 2011-07-16 21:13 -------- d-sh--w- c:\documents and settings\kodak\IECompatCache
2011-07-16 21:13 . 2011-07-16 21:13 -------- d-sh--w- c:\documents and settings\kodak\PrivacIE
2011-07-15 22:10 . 2011-07-15 22:10 -------- d-----w- c:\program files\Common Files\Steam
2011-07-03 04:03 . 2011-07-03 04:03 -------- d-----w- c:\program files\Common Files\Java
2011-07-03 04:03 . 2011-07-03 04:02 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-06-30 05:35 . 2011-06-30 05:35 -------- d-----w- c:\documents and settings\Brad\Application Data\Sytexis Software
2011-06-30 05:35 . 2011-07-03 04:00 -------- d-----w- c:\program files\Sytexis Software
2011-06-26 00:43 . 2011-06-26 00:43 102400 ----a-w- c:\windows\RegBootClean.exe
2011-06-25 21:50 . 2011-06-25 21:50 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-25 21:32 . 2010-09-06 09:26 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-06-25 01:52 . 2011-06-25 01:52 2106216 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_43.dll
2011-06-25 01:52 . 2011-06-25 01:52 1998168 ----a-w- c:\program files\Mozilla Firefox\d3dx9_43.dll
2011-06-24 12:43 . 2011-06-24 12:43 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2011-06-23 15:28 . 2011-06-23 15:28 -------- d-----w- c:\program files\iPod
2011-06-23 15:28 . 2011-06-23 15:29 -------- d-----w- c:\program files\iTunes
2011-06-23 15:22 . 2011-06-23 15:22 -------- d-----w- c:\program files\Bonjour
2011-06-23 15:04 . 2011-06-23 15:04 -------- d-----w- c:\program files\Safari
2011-06-22 16:02 . 2011-06-22 16:02 -------- d-sh--w- c:\documents and settings\All Users\Application Data\SSQVARS
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-08 05:12 . 2011-07-08 05:28 125585 ----a-w- C:\CJBModPack.zip
2011-07-03 04:02 . 2010-06-22 13:11 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-02 14:02 . 2006-02-28 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-29 14:11 . 2010-02-08 20:29 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 14:11 . 2010-02-08 20:29 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-02 15:31 . 2008-02-12 17:42 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25 . 2006-02-28 12:00 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19 . 2006-02-28 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-26 11:07 . 2006-02-28 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-04-26 11:07 . 2006-02-28 12:00 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-04-25 16:11 . 2006-02-28 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11 . 2006-02-28 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11 . 2006-02-28 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01 . 2006-02-28 12:00 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37 . 2006-02-28 12:00 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-06-25 01:52 . 2011-03-24 02:32 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-07-16_22.11.55 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-07-16 22:31 . 2011-07-16 22:31 16384 c:\windows\temp\Perflib_Perfdata_6fc.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" [2009-11-26 95632]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-20 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-28 125168]
"OM2_Monitor"="c:\program files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" [2009-11-26 54672]
"RAM Idle Professional"="c:\program files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe" [2009-11-14 27392]
"PMBVolumeWatcher"="c:\program files\Sony\PMB\PMBVolumeWatcher.exe" [2010-03-24 599328]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-05-29 449584]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-06-07 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"WUAppSetup"="c:\program files\Common Files\logishrd\WUApp32.exe" [2007-02-03 430080]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Camera Monitor SD.lnk - c:\program files\PIXELA\Everio MediaBrowser\MBCameraMonitor.exe [2011-1-5 541976]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-06-07 22:51 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyAgent]
2001-07-25 16:00 184376 ----a-w- c:\program files\Microsoft Money\System\Money Express.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2009-10-09 22:47 25623336 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
2007-08-30 22:43 4670704 ----a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Nexon\\Combat Arms\\NMService.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\nexon\Combat Arms\CombatArms.exe"= c:\nexon\Combat Arms\CombatArms.exe:*Enabled:CombatArms.exe
"c:\\Nexon\\Combat Arms\\Engine.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"57752:TCP"= 57752:TCP:Pando Media Booster
"57752:UDP"= 57752:UDP:Pando Media Booster
"57076:TCP"= 57076:TCP:Pando Media Booster
"57076:UDP"= 57076:UDP:Pando Media Booster
"56689:TCP"= 56689:TCP:Pando Media Booster
"56689:UDP"= 56689:UDP:Pando Media Booster
"58452:TCP"= 58452:TCP:Pando Media Booster
"58452:UDP"= 58452:UDP:Pando Media Booster
"58356:TCP"= 58356:TCP:Pando Media Booster
"58356:UDP"= 58356:UDP:Pando Media Booster
"57697:TCP"= 57697:TCP:Pando Media Booster
"57697:UDP"= 57697:UDP:Pando Media Booster
"58474:TCP"= 58474:TCP:Pando Media Booster
"58474:UDP"= 58474:UDP:Pando Media Booster
.
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2/8/2010 3:29 PM 366640]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\Sony\PMB\PMBDeviceInfoProvider.exe [10/24/2009 3:18 AM 360224]
R3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\EagleXNt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/14/2011 4:06 PM 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2/8/2010 3:29 PM 22712]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/23/2009 6:20 PM 135664]
S2 KodakDigitalDisplayService;KodakDigitalDisplayService;c:\program files\Kodak\Digital Display\OrbKodakLauncher\DllStartupService.exe [3/6/2008 2:49 PM 81920]
S3 ADM8511;Belkin USB Ethernet Adapter;c:\windows\system32\drivers\NET8511.SYS [2/25/2009 3:37 PM 24424]
S3 cpudrv;cpudrv;\??\c:\program files\SystemRequirementsLab\cpudrv.sys --> c:\program files\SystemRequirementsLab\cpudrv.sys [?]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\MAGIX\Common\Database\bin\fbserver.exe [10/31/2009 7:41 PM 1527900]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [12/23/2009 6:20 PM 135664]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/27/2006 8:33 PM 116464]
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]
.
2011-07-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-23 23:20]
.
2011-07-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-23 23:20]
.
2011-07-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1409082233-606747145-839522115-1004Core.job
- c:\documents and settings\Brad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-07-01 20:34]
.
2011-07-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1409082233-606747145-839522115-1004UA.job
- c:\documents and settings\Brad\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2011-07-01 20:34]
.
2011-07-16 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-1409082233-606747145-839522115-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 03:09]
.
2011-07-16 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-1409082233-606747145-839522115-1004.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-02-25 03:09]
.
2011-07-16 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2010-02-08 21:31]
.
2011-07-17 c:\windows\Tasks\User_Feed_Synchronization-{6FBF4D11-CC5A-4D9C-AA4E-9384BE367F2A}.job
- c:\windows\system32\msfeedssync.exe [2007-08-14 09:31]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.10.1
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://m-cam.uchicago.edu/activex/AMC.cab
FF - ProfilePath - c:\documents and settings\Brad\Application Data\Mozilla\Firefox\Profiles\exgfwnbh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampie7&query=
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: network.proxy.type - 4
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-17 00:04
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
RAM Idle Professional = c:\program files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe?????????>?"c:\program files\TweakNow PowerPack 2009\Module32
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1409082233-606747145-839522115-1004\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{953916B0-BDA1-7C32-CD8C-A841C9AD7B9F}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(708)
c:\windows\system32\igfxdev.dll
.
- - - - - - - > 'explorer.exe'(2496)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-07-17 00:07:02
ComboFix-quarantined-files.txt 2011-07-17 05:06
ComboFix2.txt 2011-07-16 22:16
.
Pre-Run: 157,676,544,000 bytes free
Post-Run: 157,683,322,880 bytes free
.
- - End Of File - - 2E5A54FAFF1F1F5B6D55FDC2C8B02E03

MBAM Log

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7170

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/17/2011 12:37:46 AM
mbam-log-2011-07-17 (00-37-46).txt

Scan type: Quick scan
Objects scanned: 191985
Time elapsed: 5 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

ESET Log

C:\Documents and Settings\Brad\My Documents\Downloads\flstudio_10.0_online.exe Win32/OpenCandy application
C:\Documents and Settings\Brad\My Documents\Downloads\mirc717.exe Win32/OpenCandy application
C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\9d149e\87.mof.vir Win32/RogueAV.A trojan
C:\System Volume Information\_restore{0D6505E3-5E6E-4F80-A1CD-BF216A01685A}\RP1342\A0171864.mof Win32/RogueAV.A trojan

Edited by Gavin1997, 17 July 2011 - 08:45 AM.


#10 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:03:47 AM

Posted 17 July 2011 - 09:26 AM

Hi,

Please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.



NEXT


Please post a fresh DDS Log and advise how your computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 Gavin1997

Gavin1997
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:47 AM

Posted 17 July 2011 - 11:11 AM

The redirect problem has been resolved, but the top of the Google webpage is still black, and I'm pretty sure that it's supposed to be white. I first noticed that when the redirects started happening. Is this a problem?

Here is the new DDS log.

DDS (Ver_2011-07-14.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Brad at 11:08:10 on 2011-07-17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.880 [GMT -5:00]
.
AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ================
.
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Windows Live\Family Safety\fsssvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Connection Wizard,ShellNext = iexplore
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - c:\program files\windows live\family safety\fssbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: MSN Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe" -NoStart
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Google Update] "c:\documents and settings\brad\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\FirstStart.exe" /OM
mRun: [RAM Idle Professional] c:\program files\tweaknow powerpack 2009\module32\RAM2_XP.exe
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x08b2 -f video -m logitech -d 10.5.1.2023
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\camera~1.lnk - c:\program files\pixela\everio mediabrowser\MBCameraMonitor.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutorun = dword:67108863
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab3.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1202856527890
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://webcam.salisbury.edu/activex/AxisCamControl.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.4.22.0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://m-cam.uchicago.edu/activex/AMC.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.4.26.0.cab
TCP: NameServer = 192.168.10.1
TCP: Interfaces\{28D33671-FC71-41FB-B2A0-2B0B62BAB690} : DHCPNameServer = 192.168.10.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: ipp - <Clsid value has no data>
Handler: msdaipp - <Clsid value has no data>
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {44BBA840-CC51-11CF-AAFA-00AA00B6015C} - "c:\program files\outlook express\setup50.exe" /APP:OE /CALLER:WINNT /user /install
mASetup: {7790769C-0471-11d2-AF11-00C04FA35D02} - "c:\program files\outlook express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
IFEO: Your Image File Name Here without a path - ntsd -d
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\brad\application data\mozilla\firefox\profiles\exgfwnbh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2685&invocationType=tb50ffwinampie7&query=
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\brad\local settings\application data\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMFireLauncher.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\musicnotes\npmusicn.dll
FF - plugin: c:\program files\musicnotes\NPSibelius.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-3-14 54752]
R2 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-2-8 366640]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-14 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-2-8 22712]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110715.004\naveng.sys [2011-7-16 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110715.004\navex15.sys [2011-7-16 1542392]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-23 135664]
S2 KodakDigitalDisplayService;KodakDigitalDisplayService;c:\program files\kodak\digital display\orbkodaklauncher\DllStartupService.exe [2008-3-6 81920]
S3 ADM8511;Belkin USB Ethernet Adapter;c:\windows\system32\drivers\NET8511.SYS [2009-2-25 24424]
S3 cpudrv;cpudrv;\??\c:\program files\systemrequirementslab\cpudrv.sys --> c:\program files\systemrequirementslab\cpudrv.sys [?]
S3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\eaglexnt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\magix\common\database\bin\fbserver.exe [2009-10-31 1527900]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-23 135664]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
.
=============== Created Last 30 ================
.
2011-07-17 05:46:53 -------- d-----w- c:\program files\ESET
2011-07-17 04:54:55 15360 -c--a-w- c:\windows\system32\dllcache\ctfmon.exe
2011-07-17 04:54:55 15360 ----a-w- c:\windows\system32\ctfmon.exe
2011-07-16 12:16:13 -------- d-sha-r- C:\cmdcons
2011-07-16 12:13:00 98816 ----a-w- c:\windows\sed.exe
2011-07-16 12:13:00 256000 ----a-w- c:\windows\PEV.exe
2011-07-16 12:13:00 208896 ----a-w- c:\windows\MBR.exe
2011-07-15 22:10:58 -------- d-----w- c:\program files\common files\Steam
2011-07-03 04:03:01 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-06-30 05:35:29 -------- d-----w- c:\documents and settings\brad\application data\Sytexis Software
2011-06-30 05:35:24 -------- d-----w- c:\program files\Sytexis Software
2011-06-26 00:43:14 102400 ----a-w- c:\windows\RegBootClean.exe
2011-06-25 21:50:58 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-25 21:32:08 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-06-25 01:52:21 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-06-25 01:52:20 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-06-23 15:28:28 -------- d-----w- c:\program files\iPod
2011-06-23 15:28:22 -------- d-----w- c:\program files\iTunes
2011-06-23 15:22:36 -------- d-----w- c:\program files\Bonjour
2011-06-22 16:02:54 -------- d-sh--w- c:\documents and settings\all users\application data\SSQVARS
.
==================== Find3M ====================
.
2011-07-07 00:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-07 00:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-03 04:02:45 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-26 11:07:50 33280 ----a-w- c:\windows\system32\csrsrv.dll
2011-04-26 11:07:50 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
============= FINISH: 11:09:05.14 ===============

#12 CatByte

CatByte

    bleepin' tiger


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Posted 17 July 2011 - 11:45 AM

the top of the Google webpage is still black


You can blame Google for that one

http://googleblog.blogspot.com/2011/06/evolving-google-design-and-experience.html


everything appears to be clean, just some housekeeping to do now:


You can delete the DDS and aswMBR logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 Gavin1997

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Posted 17 July 2011 - 04:53 PM

Ok, I believe that the thread is resolved. Thank you for helping.

Edited by Gavin1997, 17 July 2011 - 04:54 PM.


#14 CatByte

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Posted 17 July 2011 - 07:08 PM

you are welcome

stay safe :hello:

~CB

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#15 CatByte

CatByte

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Posted 17 July 2011 - 07:08 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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