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Vista Fix infection - haveI got rid of it?


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3 replies to this topic

#1 simon3030

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Posted 14 July 2011 - 04:37 PM

UPDATE 15.7 - I had left the laptop in hibernation, hoping I may get a reply, but none as yet; so I tried a restart - same issues, black screen, with just the ark and other files there, and a blank start window - so I do still have the infection - not sure what do next.

Original post below:

My wife is using my old work laptop with Vista Business on it, fully updated. She called me in a panic yesterday saying thatthe hard drive was failing etc.....when I got home, saw the window , and was suspicious. So, did some digging, and came across this site - phew.
So, I downloaded the Rkill/Iexplore, and TSS, and did an online scan with ESET.
The first time I ran iexplore, rkill seemed to do it's job, so I left ESET running overnight, but the laptop must have restarted overnight, as it still only boots to a black screen, with the taskbar at the bottom, but with a blank start area, and no access to the drives, showing blank.
So I've tried to run rkill again, using several of the variations, but they end up with 'access denied' in the command prompt window. I've tried to reinstall Malwarebytes, AVG & Spybot, but with the same problem - they install, then right at the end of the setup, I get an 'Access Denied' opop up, and it all rolls back.
I've tried all these - iexplore, malwarebytes etc in safe mode, with the same result.
I've run ESET again, and TDD, and both now show no infection, but the laptop has the same problems still.
As it was a work laptop, it has a wide vareity of software on it, including Sophos, which I have attempted to uninstall, but it needs a restart to complete it, so I haven't yet done that.

Anyway log file below:
I also have run the GMER if needed. I've attached the 'attach' file.

.
DDS (Ver_2011-06-23.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_23
Run by mumsie at 21:19:26 on 2011-07-14
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.44.1033.18.2039.1374 [GMT 1:00]
.
AV: Sophos Anti-Virus *Disabled/Outdated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Disabled/Outdated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\explorer.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=74&bd=smb&pf=laptop
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [HTC Sync Loader] "c:\program files\htc\htc sync 3.0\htcUPCTLoader.exe" -startup
mRun: [tvncontrol] "c:\program files\tightvnc\tvnserver.exe" -controlservice -slave
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [GrpConv] grpconv -o
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: SoftwareSASGeneration = 1 (0x1)
mPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8B7C6520-204F-430A-B4F2-15C52AFF5884} - hxxps://tactica.belmin.com/java/EUS_UploadMgr/EUS.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7382321D-ACBE-49E2-B1F4-26542DA936F4} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D8DF4DFE-7218-4B18-BF88-4AA3CCE05EC7} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{DAD81335-3D83-4BAF-8ADC-2D1AFE3D06C2} : DhcpNameServer = 192.168.42.129
TCP: Interfaces\{EAA59B67-32F0-435C-835E-461B4C01DEBD} : DhcpNameServer = 192.168.0.50
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mumsie\appdata\roaming\mozilla\firefox\profiles\8dg5ly8h.default\
FF - prefs.js: browser.startup.homepage - www.bbc.co.uk
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2008-10-15 98304]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\drivers\savonaccess.sys [2010-6-4 93688]
S2 ABBYY.Licensing.FineReader.ScreenshotReader.9.0;ABBYY.Licensing.FineReader.ScreenshotReader.9.0;c:\program files\abbyy screenshot reader\NetworkLicenseServer.exe [2008-10-16 759072]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-10-23 21504]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-26 136176]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
S2 PassThru Service;Internet Pass-Through Service;c:\program files\htc\internet pass-through\PassThruSvr.exe [2010-9-16 80896]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2010-2-9 80936]
S2 Sophos Agent;Sophos Agent;c:\program files\sophos\remote management system\ManagementAgentNT.exe [2010-6-3 266240]
S2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2010-6-4 172032]
S2 Sophos Message Router;Sophos Message Router;c:\program files\sophos\remote management system\RouterNT.exe [2010-6-3 794624]
S2 tvnserver;TightVNC Server;c:\program files\tightvnc\tvnserver.exe [2010-7-8 815704]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2007-12-12 30008]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2011-1-18 14216]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2011-1-18 8456]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [2007-6-8 172131]
S3 GT72NDISIPXP;GT 72 IP NDIS;c:\windows\system32\drivers\Gt51Ip.sys [2010-1-11 95744]
S3 GT72UBUS;GT 72 U BUS;c:\windows\system32\drivers\gt72ubus.sys [2010-1-11 51968]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-9-26 136176]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-6-10 24576]
S3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\drivers\htcnprot.sys [2010-6-23 23040]
S3 PCAMp50;PCAMp50 NDIS Protocol Driver;c:\windows\system32\drivers\PCAMp50.sys [2010-1-11 28224]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2009-7-3 20288]
.
=============== Created Last 30 ================
.
2011-07-13 21:31:30 -------- d-----w- c:\program files\ESET
2011-07-13 20:36:10 508416 ---ha-w- c:\windows\system32\drivers\bthport.sys
2011-07-13 20:36:09 30208 ---ha-w- c:\windows\system32\drivers\BTHUSB.SYS
2011-07-13 20:36:08 2043392 ---ha-w- c:\windows\system32\win32k.sys
2011-07-13 20:36:02 49152 ---ha-w- c:\windows\system32\csrsrv.dll
2011-07-13 20:36:02 375808 ---ha-w- c:\windows\system32\winsrv.dll
2011-07-13 20:29:46 -------- d--h--w- c:\program files\common files\PC Tools
2011-07-13 20:29:45 -------- d--h--w- c:\program files\Spyware Doctor
2011-07-13 19:52:38 7074640 ---ha-w- c:\programdata\microsoft\windows defender\definition updates\{9f335453-0066-49bf-a9f2-c41040d19fcd}\mpengine.dll
2011-07-13 19:52:28 729468 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-07-06 14:04:56 2106216 ---ha-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-07-06 14:04:55 1998168 ---ha-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-07-01 20:17:16 276992 ----a-w- c:\windows\system32\schannel.dll
2011-06-16 14:53:10 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-06-16 14:53:10 141104 ----a-w- c:\program files\internet explorer\sqmapi.dll
2011-06-16 14:53:09 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-06-16 14:52:37 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-06-16 14:44:09 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-06-16 14:43:30 563712 ----a-w- c:\windows\system32\oleaut32.dll
2011-06-16 14:43:28 75264 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-06-16 14:43:15 273408 ----a-w- c:\windows\system32\drivers\afd.sys
2011-06-16 14:43:12 146432 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-06-16 14:43:12 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-06-16 14:43:09 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-06-16 14:43:00 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-06-16 14:42:59 79872 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-06-16 14:42:58 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.
==================== Find3M ====================
.
2011-05-29 08:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-24 18:14:10 222080 ---h--w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 21:19:47.46 ===============


Thanks,
Simon

Attached Files


Edited by simon3030, 15 July 2011 - 11:44 AM.


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#2 SweetTech

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Posted 22 July 2011 - 05:21 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Please download UnHide.exe by Grinler.

It will unhide folders/files that were set to be hidden by the infection you had.



NEXT:


-- Note: The "Start Menu", "Quick Launch" and "Desktop" folders are system folders. In order to see them, you need to Reconfigure Windows to show hidden files, folders. In Windows Explorer go to Tools > Folder Options and click on the View tab. Under Advanced settings > Files and Folders > Hidden Files and Folders, uncheck "Hide Protected operating system Files (recommended)" and hit Apply > OK. In order to access the "Start Menu" folder, you may need to "take ownership" of that folder as shown here.

If the above does not work, then you can restore the defaults for the Start Menu and Administrative Tools as follows:
For any other missing program shortcuts you will probably need to reinstall the application or manually create new shortcuts.


NEXT:



Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 simon3030

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Posted 24 July 2011 - 03:50 PM

Hi
Thanks for your reply.
I thought you may be busy, so I plugged away, and seem to have got rid of the problem, by following the instructions I found on the site.
Seems ok now, thanks for the help.

#4 SweetTech

SweetTech

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Posted 24 July 2011 - 06:58 PM

Hi!

Okay. Thanks for letting me know that you no longer require assistance.

Please take care!

Kindest Regards,
SweetTech.

____________________________________________________

Since it appears that the issues you were experiencing with your computer have been resolved, I am going to close this thread. If you should need the thread re-opened please send me a Private Message (PM) with a request to re-open the thread, as well as the link to the thread in question, and I'd be happy to re-open the thread.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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