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Worm Infection


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#1 AntonyHT

AntonyHT

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Posted 12 January 2006 - 12:45 PM

This seems to have come in via a e-mail it will not allow me to delete any e-mails or folders and have stopped one of my e-mail accounts from working any help on its removal would be gresatly appreciated. I am using windows 2000 opertaing system

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#2 -David-

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Posted 12 January 2006 - 05:04 PM

Hi There :thumbsup:

I have read your post and i think it would be wise for you to post a HijackThis log for an expert to review. I bet you are wondering what HijackThis is. Well it's a program that is simply able to show others what's going on inside your computer, in terms of infection etc..

I recommend you follow the HijackThis preparation guide which can be found here. It is important that you follow the guide closely. A number of scans will be run which may well fix your problem.

As the guide says, after you have completed the scans that are recommended, please post your "HijackThis" log in a new topic in the forum found here. Please add your system infomation and also what problems you are having. Please wait for a few days and one of our experts will get onto fixing your computer for you.

Please be aware that this new year we have been swamped so it may take a week for a reply.

David




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