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Blue screen with new parts :(


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#1 Eclipse581

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Posted 14 July 2011 - 07:18 AM

Hey guys got a quick question, i installed my new mobo, my i5 2500k and my new ram yesterday. Along with that im running a 560 ti with a 700 watt power supply. I hooked everything up and it worked perfectly untill i noticed that i could not connect to the internet, so i tried everything to connect but nothing worked. I went to best buy and bought a new PCI wireless adapter, and now i have full bars for the internet. For some reason when i play BFBC2 online for about 30 minutes i get the blue screen of death, when i play offline i dont get the blue screen. I have the stock fan on my CPU with the stock thermal paste on it, could it be over heating? or could my PSU be to small to run and i5 2500k and a 560 ti or last could it be my gpu or the new wireless adapter i put in?

Thanks

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#2 MrBruce1959

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Posted 14 July 2011 - 07:46 AM

Hello and welcome to Bleepingcomputer.

Please post the following information by following my instructions below.

Download BlueScreenView 
No installation required. 
Double click on BlueScreenView.exe file to run the program. 
When scanning is done, go Edit>Select All
Go File>Save Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

In the same post please follow these directions and post a link to the Speccy screen shot.

How To Publish a Snapshot using Speccy


Guide Overview

The purpose of this guide is to teach you how to post your computer's specifications to the forum with minimal effort on your part. This is often helpful when troubleshooting problems, and the person helping you needs to see the details of your computer's hardware.

Tools Needed
  • Speccy - First, you will need a program called Speccy. According to Piriform: "Speccy is an advanced system information tool for your PC." This is a very useful utility that every PC user should have in their arsenal.

Instructions
  • Go to Piriform's website, and click the big Posted Image button.

    Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.

    You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
  • After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
  • Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
    Posted Image

    Now, at the top, click File > Publish Snapshot

    You will see the following prompt:
    Posted Image

    Click Yes > then Copy to Clipboard

    Posted Image

    Now, once you are back in the forum topic you are posting in, click the Posted Image button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Congrats! You have just posted your specs!

Thanks in advance.

Bruce.

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#3 Eclipse581

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Posted 14 July 2011 - 08:03 AM

Hey thanks for that link, when i get home from work ill download that and post my specs for you :)

#4 Eclipse581

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Posted 14 July 2011 - 11:07 AM

http://speccy.piriform.com/results/8VwN5nAmHEdWfHVwpq3sUHq


==================================================
Dump File : 071411-22120-01.dmp
Crash Time : 7/14/2011 11:45:41 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0473a028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00200001
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071411-22120-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 290,536
==================================================

==================================================
Dump File : 071411-23056-01.dmp
Crash Time : 7/14/2011 11:26:39 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0480c028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00200001
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071411-23056-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 290,984
==================================================

==================================================
Dump File : 071411-21684-01.dmp
Crash Time : 7/14/2011 7:08:12 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`04f5c028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00200001
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071411-21684-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 290,960
==================================================

==================================================
Dump File : 071411-21730-01.dmp
Crash Time : 7/14/2011 6:38:27 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0481e028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00200001
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\071411-21730-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 291,040
==================================================

==================================================
Dump File : 061411-15812-01.dmp
Crash Time : 6/14/2011 12:47:51 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000096
Parameter 2 : fffff880`0611aab7
Parameter 3 : fffff880`0522be20
Parameter 4 : 00000000`00000000
Caused By Driver : nvoclk64.sys
Caused By Address : nvoclk64.sys+1ab7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061411-15812-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 287,808
==================================================

==================================================
Dump File : 061411-14578-01.dmp
Crash Time : 6/14/2011 12:45:53 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000096
Parameter 2 : fffff880`064e2ab7
Parameter 3 : fffff880`08928e20
Parameter 4 : 00000000`00000000
Caused By Driver : nvoclk64.sys
Caused By Address : nvoclk64.sys+1ab7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061411-14578-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 290,632
==================================================

==================================================
Dump File : 052911-19281-01.dmp
Crash Time : 5/29/2011 3:36:38 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000096
Parameter 2 : fffff880`073abab7
Parameter 3 : fffff880`06edee20
Parameter 4 : 00000000`00000000
Caused By Driver : nvoclk64.sys
Caused By Address : nvoclk64.sys+1ab7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052911-19281-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 288,368
==================================================

==================================================
Dump File : 052911-19984-01.dmp
Crash Time : 5/29/2011 3:35:09 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000096
Parameter 2 : fffff880`06323ab7
Parameter 3 : fffff880`067b3e20
Parameter 4 : 00000000`00000000
Caused By Driver : nvoclk64.sys
Caused By Address : nvoclk64.sys+1ab7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+70700
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052911-19984-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 286,640
==================================================

I hope that all right

#5 MrBruce1959

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Posted 14 July 2011 - 06:57 PM

This is an article for STOP 0x124 you might find interesting as it explains exactly what the error is and how it does not accurately point to any exact cause.

http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

What you are experiencing is a hardware error that Windows can not correctly identify, it stems from the hal.dll which is the Hardware Abstract Layer-Dynamic Link Library.

When you are on-line and sending and receiving data packets from the Internet, there is a lot going on with your machine all at one time, I could write a 4 page Blog just describing the whole process here.

We could be looking at your Internet adapter as the primary cause of the problem here.
But then again, you're now using a PCI add-on adapter and experiencing system crashes.

Here is what I suggest, I know the on-line game you are playing is "Battlefield bad company 2"
Please download one of these two popular temp monitoring programs and use them to monitor your system temperatures, with and without the game running and post back the highest temp readings for your video card and your CPU.

Speed Fan http://www.almico.com/sfdownload.php

HWMonitor http://www.cpuid.com/hwmonitor.php

Edit: corrected your to you're. Silly me. :whistle:
Bruce.

Edited by MrBruce1959, 15 July 2011 - 01:16 PM.

Welcome to Bleeping Computer! :welcome:
New Members: Please click here for the Bleeping Computer Forum Board Rules
 
My Career Involves 45 Years as an Electronics Repair Technician, to Which I am Currently Retired From.

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As a Volunteer Staff Member of Bleeping Computer, the Help That I Proudly Provide Here To Our BC Forum Board Membership is Free of Charge. :wink:


#6 killerx525

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Posted 14 July 2011 - 08:31 PM

HW Monitor would be easier to use and no installation if you choose the portable one :thumbup2:

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 Eclipse581

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Posted 15 July 2011 - 09:10 AM

Cool thanks for the help guys ill download one of those and ill post my temps for you. I think I might have fixed my BSOD issue, apparently msi afterburner causes an issue with punk buster for battlefield bad company and can cause a BSOD, so I uninstalled AB and I do not get any blue screens anymore, but now my issue is my OC settings for my video card do not save. Are there any other good OC programs out there? I will still post my cpu and gpu temps thought to make sure you guys think there not to high.

#8 Eclipse581

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Posted 16 July 2011 - 06:25 AM

Ok so under load while playing Bad Company 2 my gpu is at 70-74 degrees and my cpu is around 50 degrees, then when my computer is idle my gpu is at 28-31 degrees and my cpu is at 32 degrees.

#9 killerx525

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Posted 16 July 2011 - 08:11 AM

You should try to clean out the GPU fan and check the temperatures again when load.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#10 Eclipse581

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Posted 16 July 2011 - 09:32 AM

Ok ill give that a try. The card is only about 2 months old so by clean do you mean clean it with compressed air? Also when I play WoW it runs about 50-54 degrees. I have my fan set at 65%.

Edited by Eclipse581, 16 July 2011 - 09:32 AM.


#11 killerx525

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Posted 16 July 2011 - 09:44 AM

Hmm if it's only 2 months old then should be barely any dust there. Increase your fan speed to 75%.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 Eclipse581

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Posted 16 July 2011 - 11:08 AM

Ok ill give that a try. I dont notice any drops in performance or anything I just dont want my card to die already lol

#13 killerx525

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Posted 16 July 2011 - 06:59 PM

I wonder if there is enough airflow going through your case.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#14 Eclipse581

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Posted 21 July 2011 - 09:14 AM

Sorry it took so long to get back, but I think you're right I might not have enough air flow, would opening the side panel be ok while I play games or should I keep it closed and maybe get a new case? Also this is kinda off topic, but I am addicted to upgrading my PC now lol, what GPU would be the best bang for the buck GTX 570 or GTX 580 and what power supply would I need to run them? I know the price difference is 100 dollars but thats ok.

OCZ GameXStream OCZ700GXSSLI 700W ATX12V SLI Certified CrossFire Ready Active PFC Power Supply, is my current power supply, also I am running a 2500k I guess that would also make a difference in the PSU

#15 killerx525

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Posted 22 July 2011 - 01:40 AM

Your 560TI should do fine. What case do you have right now?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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