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#1 Little Man

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Posted 13 July 2011 - 06:21 PM

I have a Toshiba laptop running VISTA SP1. I uninstalled Norton 360, restarted the computer and then went to the internet to download AVG. I keep getting page can not be displayed.
I have an ip address, I see the proper default gateway, dhcp server and the dns servers.
I can open a command window and get a response from various servers when I ping them.

Anybody have an idea? My eyes are burning from looking for an answer; so I had to ask.
Thanks in advance!!!

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#2 hamluis

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Posted 13 July 2011 - 07:35 PM

AVG what? They seem to have a number of products these days.

Sounds to me as if you have a firewall/AV program now interfering...I would uninstall AVG whatever...install something like MS Security Essentials...see if the issues continue.

Might also check to ensure that the Windows firewall slone...is enabled.

Louis

#3 Little Man

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Posted 13 July 2011 - 07:42 PM

I have no AV and I turned off win firewall. I also tried to flush DNS, but it says I need elevated rights.

#4 hamluis

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Posted 14 July 2011 - 08:03 AM

Then...I would suspect that your system may be infected, since you have minimal protection.

Louis

#5 Little Man

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Posted 14 July 2011 - 04:05 PM

Thanks for your help through this. I actually discovered that it was something that went wrong with the Norton 360 unistall that I did prior to having this issue (uninstalled 360 and then went to download AVG so I could be protected and when the computer restarted the problem happened). I went to Sysmantec web page and started searching there. I found an uninstall tool that they had posted. I ran that and when the computer restarted, the problem was gone.

Thanks again for the suggestions. That what this place is all about!!

#6 hamluis

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Posted 14 July 2011 - 04:22 PM

Glad you resolved it, happy computing :).

Louis




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