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New Win 7 computer shuts down spontaneously.


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#1 NAYTOW

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Posted 13 July 2011 - 02:50 PM

Hello everyone. I'm new here.

Issue: Computer shuts down spontaneously (sometimes I can play graphic intensive games and its fine, other times I'm browsing the internet and it goes down) No time limit that I can see. Fans continue to spin. Power buttons unresponsive (yes even if I hold down the power button) I have to flip the power switch on the PSU off.

Possible causes: It's a brand new computer (I'm fretting I borked something when I put it together) but I was using the video card in my old computer along with the power supply with no issues. So I suspect the motherboard. I checked the temperatures and motherboard and CPU seem to stay at 40C or less. Video card gets up to 55ish.

1000W PSU
Speccy says:
Voltage
+3.3V 3.328 V
CPU CORE 1.224 V
VIN2 2.976 V
VIN3 1.411 V
+5V 5.802 V
+12V 11.968 V
VIN6 2.384 V
VSB3V 3.184 V
CMOS BATTERY 3.296 V

AMD Phenom II X6 1090T Black Edition Thuban 6 Core Processor 3.2GHZ Socket AM3 Retail Box

G.SKILL Ripjaws X F3-12800CL9D-8GBXL 8GB 2X4GB DDR3-1600 CL9-9-9-24 Memory

MSI 890FXA-GD65 ATX AM3 890FX DDR3 5PCI-E16 CrossFire 1PCI-E1 1PCI eSATA SATA3 USB3.0 Motherboard

MSI Geforce GTX 460

Attaching a screenshot of the even log from the last crash. I'm also getting error 6008 just before it shuts down. The error log screen shot is from after error 41 (your computer was shut down improperly) but 6008 happens before the 41.

Attached File  Eventlog.png   30.27KB   3 downloads

I appreciate any help you can give, I'm hoping its some sort of driver issue and not hardware but my hopes aren't too high.

Edited by hamluis, 14 July 2011 - 04:41 PM.


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#2 NAYTOW

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Posted 13 July 2011 - 03:22 PM

Here is another screen shot of the actual error that occur just before and after the shutdown.

Attached File  Eventlog2.png   42.3KB   4 downloads

Edited by NAYTOW, 13 July 2011 - 03:22 PM.


#3 NAYTOW

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Posted 14 July 2011 - 01:34 PM

Is there a better place for me to put this?

#4 hamluis

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Posted 20 July 2011 - 11:47 AM

<<So I suspect the motherboard.>>

That was in your initial post.

There is no error message generated anywhere on the system...that's going to scream "motherboard" at a user...none that I'm aware of, anyway.

If you suspect the motherboard, the only way to validate/refute such...is to try a different board in the system...or try that mogherboard in an otherwise known-good system.

Louis




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