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Redirect /Rootkit- Cannot remove!


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3 replies to this topic

#1 evolakim

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Posted 13 July 2011 - 12:24 PM

Hi there. I just recently fixed a friends computer that had the same problem but on my own computer I cannot stop the redirects. Even when I come to this site there are strange ads everywhere that do not appear when I use a different computer.
I have literally tried everything. MBAM, Hitman, tdsskiller, sophos, blacklight, hjack this, SAS and even combofix(I know I probably shouldn't have don ethat but I was desperate.)

This is an older computer. An HP Compaq tc4200 tablet w/ xp sp3 tablet pc edition 2005.
This machine was so infected w/ viruses that I couldnt even click anything. I fixed most of the other problems but this redirect will not go away.
Any help would be greatly appreciated. Thank you!!!

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 13 July 2011 - 07:18 PM

Hello,we obviously need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.
Let me know if that went well.

Edited by boopme, 13 July 2011 - 07:20 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 evolakim

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Posted 13 July 2011 - 08:45 PM

Hi there and thank you so much for your quick response. This thing is driving me nuts. Here's a link to the new post in the Removal Logs section. It's the DDS Log. I'll go find the combofix log now and post it too. Thank You.

http://www.bleepingcomputer.com/forums/topic409418.html

#4 boopme

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Posted 14 July 2011 - 09:24 AM

Yhank you.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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