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Seriously, what the deal with the Black screen and the white cursor on Vista?

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#1 Pawn3d


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Posted 13 July 2011 - 01:47 AM

Man, this is the second time I've come across this issue. Both times they were top of the line Dell Studio and XPS laptops.
In the end, I resolved the issue by installing Windows 7, but for my own sanity, I need to know why Vista won't install. :wacko: I tried installing 3 times and it keeps bringing me to this damn white cursor! I tried my trusty Dell OEM disk and even burned a fresh copy of Home Premium at 2x speed but to no avail.

The logic just doesn't add up. The laptop boots fine from a BartPE disk and as I said, with Windows 7. I personally would never install Vista on any of my machines, but when it's for a customer they're either going to have to spring for a license in 30 days or not *cough* update *cough* (if you know what I mean).

I'm one of those people who has to know and THIS is what drives me nuts. :dance:

Edited by Pawn3d, 13 July 2011 - 01:49 AM.

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#2 cryptodan


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Posted 13 July 2011 - 01:51 AM

What came installed on these machines in the first place?

have you verified Driver Support for all the hardware in the computer?

#3 MarkGS


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Posted 13 July 2011 - 08:11 AM

There are several causes for this, anything from a service hanging, to a damaged registry, to missing or corrupt system files. The symptom unfortunately doesn't say much... it's known as KSOD.

#4 hamluis



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Posted 13 July 2011 - 08:58 AM

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