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Installshield error. Cannot install!


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#1 AlexeyT

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Posted 12 July 2011 - 07:18 PM

I was able to install Witcher 2 a couple of months ago without a problem, but now, when i try to reinstall it on the same system i get this error message at the beginning of the install.

"The following error occurred on the file 'C:\Program Files\InstallShield Installation Information\{F0A2)9B7-7F85-4BDD-8F1F-B98EEAD9E04B}\setup.exe'.

Access is denied
(0X5)"

Abort will abort
Retry does nothing
Ignore continues the installation with more errors, but finishes installing. The game does not work however.

searching a solution for the probelm, I am pretty sure the problem does not have to do with the game but rather InstallShield or something else. I have seen posts of similar problems but with other game or applications when people are trying to install. However, none of their solutions seem to work for me.

I only have one account (admin) with full privileges. I have tried various registry optimizers/cleaners. I have properly uninstalled the game prior to trying these installs. I have even manually deleted any witcher registry files. The disc is brand new and clean.

Please help!
Thanks,

Alexey

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#2 cryptodan

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Posted 12 July 2011 - 07:39 PM

Your registry cleaning tools may have caused this issue to appear:

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.

#3 AlexeyT

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Posted 13 July 2011 - 06:58 PM

Thank you for the advice Madman. I almost never use registry cleaners and always make a backup. Also, the problem with the install occurred before i used a registry cleaner (the last time i used it was long ago). Any advice for what i should try now?

Thanks

#4 cryptodan

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Posted 13 July 2011 - 07:12 PM

F0A2)9B7-7F85-4BDD-8F1F-B98EEAD9E04B

Try removing that.




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