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Hijack This Log, HBHeper, Hjacker Deskbar

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20 replies to this topic

#1 Kerri8274


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Posted 12 July 2011 - 06:26 PM

Hijack This Log, HBHeper, Hjacker Deskbar
Super antispyware(SAS) found and deleted HB helper,Hijacker deskbar,a generic trojan and a host of cookies from my system. Now my pc runs smoothly all except for the internet. I can d/l emails,update SAS and Malwarebytes and browse to web pages only in safe mode. Pc runs perfectly in normal mode except that no matter what i cant access the web to do anything-no updates,no browsing-nothing. page not found displays.
I have updated and ran all of the following: spybot search and destroy,malwarebytes,trend micro internet security pro, Trend housecall, SAS and these scans are all coming back clean. I have ran them in both safe and normal mode. Also ran Hijack this and got an error message(attached, I am already logged in as the admin,when i right click run as admin isn't there). Here is the hijack this log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:36:38 PM, on 7/10/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe
C:\Program Files (x86)\DAP\DAP.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Windows Live\Mail\wlmail.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cleaninter.net/homepage.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin .dll
O2 - BHO: SearchPredictObj Class - {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - C:\Program Files (x86)\SearchPredict\SearchPredict.dll
O2 - BHO: HP SimplePass Identity Protection Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files (x86)\DigitalPersona\Bin\dpotspluginie8.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SBCONVERT - {92A9ACF4-9333-43AE-9698-DB283326F87F} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\tbcore3.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: GrabberObj Class - {FF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\grabber.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: SpeedBit Video Downloader - {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\tbcore3.dll
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Program Files (x86)\DAP\DAP.EXE" /STARTUP
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files (x86)\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files (x86)\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files (x86)\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: Web Access Control Service (wacsvc) - Unknown owner - C:\Windows\system32\wacsvc.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

End of file - 13533 bytes
I am so lost because all of the antivirus/spyware programs aren't finding anything. Thank you very much for any help!

Attached Files

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#2 HelpBot


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Posted 29 July 2011 - 05:45 PM

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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#3 Kerri8274

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Posted 31 July 2011 - 04:04 PM

In addition to the steps i performed in the last post i also took the computer back to a system image when this stuff wasn't there. Soon after this restore the hb helper hijacker deskbar were back. I do not have the original windows dvd. Am running win 7 64bit home premium. I ran the defogger and i dont think it found anything to disable. thanks.

Attached Files

  • Attached File  DDS.txt   30.48KB   3 downloads

#4 gringo_pr


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Posted 31 July 2011 - 06:22 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
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Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
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1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
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#5 Kerri8274

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Posted 01 August 2011 - 10:18 AM

Here is the combo fix log. there were no errors during the scan.

ComboFix 11-07-31.04 - Carolee Koehn 08/01/2011 8:58.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2302 [GMT -5:00]
Running from: c:\users\Carolee Koehn\Desktop\ComboFix.exe
AV: Trend Micro Internet Security Pro *Disabled/Updated* {68F968AC-2AA0-091D-848C-803E83E35902}
FW: Trend Micro Personal Firewall *Disabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
SP: Trend Micro Internet Security Pro *Disabled/Updated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
((((((((((((((((((((((((( Files Created from 2011-07-01 to 2011-08-01 )))))))))))))))))))))))))))))))
2011-08-01 14:10 . 2011-08-01 14:10 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-08-01 14:10 . 2011-08-01 14:10 -------- d-----w- c:\users\Ren\AppData\Local\temp
2011-08-01 14:10 . 2011-08-01 14:10 -------- d-----w- c:\users\Guest\AppData\Local\temp
2011-08-01 13:57 . 2011-08-01 13:57 -------- d-----w- C:\32788R22FWJFW
2011-07-25 20:00 . 2011-07-25 20:00 -------- d-----w- c:\users\Carolee Koehn\Musibleepitled - 07-25-11
2011-07-25 16:27 . 2011-02-19 12:05 1139200 ----a-w- c:\windows\system32\FntCache.dll
2011-07-25 16:27 . 2011-02-19 12:04 902656 ----a-w- c:\windows\system32\d2d1.dll
2011-07-25 16:27 . 2011-02-19 06:30 1076736 ----a-w- c:\windows\SysWow64\DWrite.dll
2011-07-25 16:27 . 2011-02-19 12:04 1544192 ----a-w- c:\windows\system32\DWrite.dll
2011-07-25 16:27 . 2011-02-19 06:30 739840 ----a-w- c:\windows\SysWow64\d2d1.dll
2011-07-23 23:23 . 2011-07-23 23:23 -------- d-----w- c:\programdata\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}
2011-07-23 20:40 . 2011-07-23 20:40 -------- d-----w- c:\program files (x86)\Apple Software Update
2011-07-18 22:07 . 2011-07-19 14:28 -------- d-----w- c:\program files (x86)\Exterminate It!
2011-07-18 13:59 . 2011-07-18 13:59 388096 ----a-r- c:\users\Carolee Koehn\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-07-18 13:59 . 2011-07-18 13:59 -------- d-----w- c:\program files (x86)\Trend Micro
2011-07-18 00:22 . 2011-07-18 00:22 -------- d-----w- c:\windows\system32\SPReview
2011-07-18 00:21 . 2011-07-18 00:21 -------- d-----w- c:\windows\system32\EventProviders
2011-07-17 23:38 . 2010-11-05 01:57 48976 ----a-w- c:\windows\system32\netfxperf.dll
2011-07-17 23:38 . 2010-11-05 01:57 1942856 ----a-w- c:\windows\system32\dfshim.dll
2011-07-17 23:36 . 2010-11-20 13:26 4120064 ----a-w- c:\windows\system32\mf.dll
2011-07-17 23:35 . 2010-11-20 13:27 720896 ----a-w- c:\windows\system32\odbc32.dll
2011-07-17 23:34 . 2010-11-20 13:26 569344 ----a-w- c:\windows\system32\iphlpsvc.dll
2011-07-17 23:33 . 2010-11-20 13:33 152960 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2011-07-17 23:32 . 2010-11-20 13:27 185856 ----a-w- c:\windows\system32\wbem\viewprov.dll
2011-07-17 23:31 . 2010-11-20 13:27 238080 ----a-w- c:\windows\system32\mstask.dll
2011-07-17 23:30 . 2010-11-20 12:18 11264 ----a-w- c:\windows\SysWow64\C_ISCII.DLL
2011-07-17 23:29 . 2010-11-20 12:21 189952 ----a-w- c:\windows\SysWow64\wdscore.dll
2011-07-17 23:29 . 2010-11-20 12:17 209920 ----a-w- c:\windows\SysWow64\PkgMgr.exe
2011-07-17 23:28 . 2010-11-20 12:18 323072 ----a-w- c:\windows\SysWow64\drvstore.dll
2011-07-17 23:28 . 2010-11-20 12:18 257024 ----a-w- c:\windows\SysWow64\dpx.dll
2011-07-17 23:28 . 2010-11-20 12:21 363008 ----a-w- c:\windows\SysWow64\wbemcomn.dll
2011-07-17 23:28 . 2010-11-20 12:19 606208 ----a-w- c:\windows\SysWow64\wbem\fastprox.dll
2011-07-17 23:13 . 2010-11-20 13:27 524288 ----a-w- c:\windows\system32\wmicmiplugin.dll
2011-07-17 23:13 . 2010-11-20 13:27 529408 ----a-w- c:\windows\system32\wbemcomn.dll
2011-07-17 23:13 . 2010-11-20 13:27 1225216 ----a-w- c:\windows\system32\wbem\wbemcore.dll
2011-07-17 23:12 . 2010-11-20 13:27 933376 ----a-w- c:\windows\system32\SmiEngine.dll
2011-07-17 23:12 . 2010-11-20 13:25 199168 ----a-w- c:\windows\system32\PkgMgr.exe
2011-07-17 23:06 . 2010-11-20 13:26 422912 ----a-w- c:\windows\system32\drvstore.dll
2011-07-17 23:06 . 2010-11-20 13:26 399872 ----a-w- c:\windows\system32\dpx.dll
2011-07-17 22:25 . 2011-07-17 22:25 -------- d-----w- c:\users\Carolee Koehn\AppData\Local\LogMeIn
2011-07-17 22:25 . 2011-07-17 22:25 -------- d-----w- c:\programdata\LogMeIn
2011-07-16 16:56 . 2011-06-03 06:56 421888 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 16:13 . 2010-08-31 23:43 4199768 ----a-w- c:\windows\SysWow64\cdintf400.dll
2011-07-16 14:52 . 2011-07-16 14:52 90784 ----a-w- c:\windows\SysWow64\EasyHook32.dll
2011-07-16 14:52 . 2011-07-16 14:52 109216 ----a-w- c:\windows\SysWow64\EasyHook64.dll
2011-07-16 14:52 . 2011-07-16 14:52 -------- d-----w- c:\program files (x86)\Common Files\SpeedBit
2011-07-16 14:52 . 2011-07-16 15:40 -------- d-----w- c:\program files (x86)\DAP
2011-07-16 14:51 . 1998-12-05 18:18 172032 ----a-w- c:\windows\SysWow64\AniGIF.ocx
2011-07-15 01:02 . 2011-04-09 07:02 5562240 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-07-15 01:02 . 2011-04-09 06:02 3967872 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2011-07-15 01:02 . 2011-04-09 06:02 3912576 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2011-07-15 01:01 . 2011-03-12 12:08 1465344 ----a-w- c:\windows\system32\XpsPrint.dll
2011-07-15 01:01 . 2011-03-12 11:23 870912 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2011-07-15 00:56 . 2010-12-17 11:40 715776 ----a-w- c:\windows\system32\kerberos.dll
2011-07-15 00:56 . 2010-12-17 07:07 542208 ----a-w- c:\windows\SysWow64\kerberos.dll
2011-07-15 00:56 . 2011-04-09 06:58 142336 ----a-w- c:\windows\system32\poqexec.exe
2011-07-15 00:56 . 2011-04-09 05:56 123904 ----a-w- c:\windows\SysWow64\poqexec.exe
2011-07-15 00:56 . 2011-02-25 06:19 2871808 ----a-w- c:\windows\explorer.exe
2011-07-15 00:56 . 2011-02-25 05:30 2616320 ----a-w- c:\windows\SysWow64\explorer.exe
2011-07-15 00:42 . 2011-04-27 02:40 158208 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-15 00:42 . 2011-04-27 02:39 289280 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-15 00:42 . 2011-04-27 02:39 128000 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-07-15 00:37 . 2011-02-24 06:15 476160 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-07-15 00:37 . 2011-02-24 05:38 288256 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2011-07-15 00:33 . 2011-03-11 06:34 1359872 ----a-w- c:\windows\system32\mfc42u.dll
2011-07-15 00:33 . 2011-03-11 06:34 1395712 ----a-w- c:\windows\system32\mfc42.dll
2011-07-15 00:33 . 2011-03-11 05:33 1164288 ----a-w- c:\windows\SysWow64\mfc42u.dll
2011-07-15 00:33 . 2011-03-11 05:33 1137664 ----a-w- c:\windows\SysWow64\mfc42.dll
2011-07-15 00:31 . 2011-02-19 12:03 46080 ----a-w- c:\windows\system32\atmlib.dll
2011-07-15 00:31 . 2011-02-19 09:00 367616 ----a-w- c:\windows\system32\atmfd.dll
2011-07-15 00:31 . 2011-02-19 06:30 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2011-07-15 00:31 . 2011-02-19 04:34 294912 ----a-w- c:\windows\SysWow64\atmfd.dll
2011-07-15 00:31 . 2010-09-30 10:41 100864 ----a-w- c:\windows\system32\fontsub.dll
2011-07-15 00:31 . 2010-09-30 06:47 70656 ----a-w- c:\windows\SysWow64\fontsub.dll
2011-07-15 00:31 . 2011-04-22 22:15 27520 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-07-15 00:31 . 2011-03-03 06:24 183296 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-07-15 00:31 . 2011-03-03 06:21 30208 ----a-w- c:\windows\system32\dnscacheugc.exe
2011-07-15 00:31 . 2011-03-03 05:36 28672 ----a-w- c:\windows\SysWow64\dnscacheugc.exe
2011-07-15 00:30 . 2011-01-17 11:09 197120 ----a-w- c:\windows\system32\d3d10_1.dll
2011-07-15 00:30 . 2011-01-17 05:47 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2011-07-15 00:30 . 2010-11-20 13:26 321024 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-07-15 00:30 . 2010-11-20 12:18 219136 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2011-07-15 00:30 . 2011-04-29 03:06 467456 ----a-w- c:\windows\system32\drivers\srv.sys
2011-07-15 00:30 . 2011-04-29 03:05 410112 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-07-15 00:30 . 2011-04-29 03:05 168448 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-07-15 00:29 . 2011-02-05 17:06 605552 ----a-w- c:\windows\system32\winload.exe
2011-07-15 00:29 . 2011-02-05 17:10 642944 ----a-w- c:\windows\system32\winload.efi
2011-07-15 00:29 . 2011-02-05 17:06 566208 ----a-w- c:\windows\system32\winresume.efi
2011-07-15 00:29 . 2011-02-05 17:06 518672 ----a-w- c:\windows\system32\winresume.exe
2011-07-15 00:29 . 2011-02-05 17:10 20352 ----a-w- c:\windows\system32\kdusb.dll
2011-07-15 00:29 . 2011-02-05 17:10 19328 ----a-w- c:\windows\system32\kd1394.dll
2011-07-15 00:29 . 2011-02-05 17:10 17792 ----a-w- c:\windows\system32\kdcom.dll
2011-07-15 00:29 . 2010-11-20 13:27 63488 ----a-w- c:\windows\system32\setbcdlocale.dll
2011-07-15 00:29 . 2011-02-25 06:22 861696 ----a-w- c:\windows\system32\oleaut32.dll
2011-07-15 00:29 . 2011-02-25 05:34 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll
2011-07-15 00:23 . 2011-05-24 11:42 404480 ----a-w- c:\windows\system32\umpnpmgr.dll
2011-07-15 00:23 . 2011-05-24 10:40 64512 ----a-w- c:\windows\SysWow64\devobj.dll
2011-07-15 00:23 . 2011-05-24 10:40 44544 ----a-w- c:\windows\SysWow64\devrtl.dll
2011-07-15 00:23 . 2011-05-24 10:39 145920 ----a-w- c:\windows\SysWow64\cfgmgr32.dll
2011-07-15 00:23 . 2011-05-24 10:37 252928 ----a-w- c:\windows\SysWow64\drvinst.exe
2011-07-15 00:23 . 2010-11-20 13:25 207872 ----a-w- c:\windows\system32\cfgmgr32.dll
2011-07-15 00:23 . 2011-06-11 03:07 3137536 ----a-w- c:\windows\system32\win32k.sys
2011-07-15 00:23 . 2011-02-18 10:51 31232 ----a-w- c:\windows\system32\prevhost.exe
2011-07-15 00:23 . 2011-02-18 05:39 31232 ----a-w- c:\windows\SysWow64\prevhost.exe
2011-07-15 00:23 . 2011-02-12 11:34 267776 ----a-w- c:\windows\system32\FXSCOVER.exe
2011-07-15 00:23 . 2010-11-20 13:25 974336 ----a-w- c:\windows\system32\WFS.exe
2011-07-15 00:23 . 2011-05-03 05:29 976896 ----a-w- c:\windows\system32\inetcomm.dll
2011-07-15 00:23 . 2011-05-03 04:30 741376 ----a-w- c:\windows\SysWow64\inetcomm.dll
2011-07-15 00:20 . 2011-02-23 04:55 90624 ----a-w- c:\windows\system32\drivers\bowser.sys
2011-07-14 23:00 . 2011-07-14 23:00 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2011-07-18 13:17 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2011-07-18 13:17 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2011-07-14 22:53 . 2010-06-24 17:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-07-07 00:52 . 2010-09-10 21:49 41272 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-07-07 00:52 . 2010-09-10 21:49 25912 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-03 05:57 . 2011-07-15 00:24 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-05-13 23:58 . 2011-05-13 23:58 17720 ----a-w- c:\windows\system32\HPMDPCoInst12.dll
2011-05-13 23:58 . 2009-07-08 20:49 30008 ----a-w- c:\windows\system32\drivers\hpdskflt.sys
2011-05-13 23:58 . 2011-05-13 23:58 30520 ----a-w- c:\windows\system32\hpservice.exe
2011-05-13 23:58 . 2011-05-13 23:58 20792 ----a-w- c:\windows\system32\accelerometerdll.DLL
2011-05-13 23:57 . 2011-05-13 23:57 43320 ----a-w- c:\windows\system32\drivers\Accelerometer.sys
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
"DownloadAccelerator"="c:\program files (x86)\DAP\DAP.EXE" [2011-07-16 2975920]
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe" [2010-11-27 274608]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-10-01 98304]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Event Reminder.lnk - c:\program files (x86)\The Print Shop 23\Remind.exe [2008-7-16 344064]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
R0 AFS;AFS; [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-11 136176]
R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [x]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
R4 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2010-06-29 128752]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2010-02-17 14920]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2010-02-17 12360]
S1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\DRIVERS\tmlwf.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2010/06/27 01:57];c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2010-02-23 00:23 146928]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-11-13 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-02-26 127984]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-03-06 338168]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-01-27 102968]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-01-25 92216]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-01-18 20480]
S2 tmpreflt;tmpreflt;c:\windows\system32\DRIVERS\tmpreflt.sys [x]
S2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\DRIVERS\tmwfp.sys [x]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-01-06 2184496]
S2 wacdrvnt;Web Access Control Driver for Windows NT/2K/XP/Vista;c:\windows\system32\DRIVERS\wacdrvnt.sys [x]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
S3 TmPfw;Trend Micro Personal Firewall;c:\program files\Trend Micro\Internet Security\TmPfw.exe [2010-09-09 595960]
S3 TmProxy;Trend Micro Proxy Service;c:\program files\Trend Micro\Internet Security\TmProxy.exe [2010-09-09 917768]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2010-01-22 18:06 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{2D46B6DC-2207-486B-B523-A557E6D54B47}]
2010-11-20 12:17 302592 ----a-w- c:\windows\System32\cmd.exe
Contents of the 'Scheduled Tasks' folder
2011-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-11 20:47]
2011-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-11-11 20:47]
2011-07-24 c:\windows\Tasks\HPCeeScheduleForCarolee Koehn.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-01-05 10:53]
--------- x86-64 -----------
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FF6C3CF0-4B15-11D1-ABED-709549C10000}]
2011-03-24 17:16 398000 ----a-w- c:\program files (x86)\DAP\DAPIELoader64.dll
"combofix"="c:\combofix\CF11986.cfxxe" [X]
"UfSeAgnt.exe"="c:\program files\Trend Micro\Internet Security\UfSeAgnt.exe" [2010-01-26 1023416]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
------- Supplementary Scan -------
uStart Page = hxxp://www.google.com/
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.cleaninter.net/homepage.asp
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: &Clean Traces - c:\program files (x86)\DAP\Privacy Package\dapcleanerie.htm
IE: &Download with &DAP - c:\program files (x86)\DAP\dapextie.htm
IE: Download &all with DAP - c:\program files (x86)\DAP\dapextie2.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer =
TCP: Interfaces\{209D456A-CCFE-494A-BFFC-177C58FB24BD}: NameServer =,
Name-Space Handler: ftp\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\progra~2\DAP\dapie.dll
Name-Space Handler: http\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\progra~2\DAP\dapie.dll
DPF: {CA6F0A67-18BB-4E39-BB8A-A1E04D6AACDF} - hxxp://www.superadblocker.com/activex/sabminf.cab
FF - ProfilePath - c:\users\Carolee Koehn\AppData\Roaming\Mozilla\Firefox\Profiles\51gu4fbd.default\
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: LogMeIn, Inc. Remote Access Plugin: LogMeInClient@logmein.com - %profile%\extensions\LogMeInClient@logmein.com
FF - Ext: DigitalPersona Extension: otis@digitalpersona.com - c:\program files (x86)\DigitalPersona\Bin\FirefoxExt
FF - Ext: Trend Micro Toolbar: {22181a4d-af90-4ca3-a569-faed9118d6bc} - c:\program files\Trend Micro\TrendSecure\TISProToolbar\FirefoxExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
FF - Ext: Download Accelerator Plus (DAP) extension: {F17C1572-C9EC-4e5c-A542-D05CBB5C5A08} - c:\program files (x86)\DAP\DAPFireFox
- - - - ORPHANS REMOVED - - - -
Wow6432Node-HKCU-Run-RESTART_STICKY_NOTES - c:\windows\System32\StikyNot.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-{E92D47A1-D27D-430A-8368-0BAFD956507D} - c:\program files (x86)\InstallShield Installation Information\{E92D47A1-D27D-430A-8368-0BAFD956507D}\setup.exe
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
--------------------- LOCKED REGISTRY KEYS ---------------------
@Denied: (A 2) (Everyone)
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"
@Denied: (A 2) (Everyone)
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
@Denied: (Full) (Everyone)
------------------------ Other Running Processes ------------------------
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
c:\program files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files (x86)\DigitalPersona\Bin\DPAgent.exe
Completion time: 2011-08-01 09:38:56 - machine was rebooted
ComboFix-quarantined-files.txt 2011-08-01 14:38
Pre-Run: 209,655,508,992 bytes free
Post-Run: 209,193,377,792 bytes free
- - End Of File - - 60EFF3EF083CE1E0AF400C5EC1CA9B49

Attached Files

Edited by gringo_pr, 01 August 2011 - 11:54 AM.

#6 gringo_pr


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Posted 01 August 2011 - 12:07 PM

How is the computer doing at this time

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review


Edited by gringo_pr, 01 August 2011 - 12:07 PM.

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#7 Kerri8274

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Posted 01 August 2011 - 01:49 PM

The computer is acting normal with the exception of IE 9 crashing frequently-(but as long as its not infected is not a big deal cause i use firefox). However Super antispyware is still finding hijacker deskbar after running combofix.

ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.5 MUI
Adobe Shockwave Player
AMD USB Filter Driver
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
Atheros Driver Installation Program
Bejeweled 2 Deluxe
Blackhawk Striker 2
Blasterball 3
Build-a-lot 2
Cake Mania
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help English
Chuzzle Deluxe
CinemaNow Media Manager
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Corel PaintShop Photo Pro X3
Corel VideoStudio Pro X3
CyberLink DVD Suite
Diner Dash 2 Restaurant Rescue
Dora's Carnival Adventure
Download Accelerator Plus (DAP)
DVD Menu Pack for HP MediaSmart Video
Escape Rosecliff Island
ESU for Microsoft Windows 7
Exterminate It!
Faerie Solitaire
Google Chrome
Google Earth
Google Update Helper
HP Advisor
HP Customer Experience Enhancements
HP Game Console
HP Games
HP MediaSmart CinemaNow 2.0
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Music
HP MediaSmart Photo
HP MediaSmart Video
HP MediaSmart Webcam
HP MediaSmart/TouchSmart Netflix
HP Photo Creations
HP Power Plan Utility
HP QuickWeb Installer
HP Setup
HP Software Framework
HP Support Assistant
HP Update
HP User Guides 0188
HPAsset component for HP Active Support Library
Hulu Desktop
IDT Audio
Java Auto Updater
Java™ 6 Update 21
Jewel Quest 3
Jewel Quest Solitaire 2
Junk Mail filter update
LightScribe System Software
Malwarebytes' Anti-Malware version
Mavis Beacon Teaches Typing Deluxe 17
Microsoft .NET Framework 1.1
Microsoft Default Manager
Microsoft Office File Validation Add-In
Microsoft Office Standard Edition 2003
Microsoft Office Suite Activation Assistant
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Web Publishing Wizard 1.52
Microsoft Works
Microsoft WSE 3.0 Runtime
Movie Theme Pack for HP MediaSmart Video
Mozilla Firefox (3.6.13)
MSN Toolbar
MSN Toolbar Platform
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery P.I. - The New York Fortune
Plants vs. Zombies
Poker Superstars III
Polar Bowler
Polar Golfer
Quicken 2008
Quicken 2011
QuickLink Mobile
RealNetworks - Microsoft Visual C++ 2008 Runtime
Realtek Ethernet Controller Driver For Windows 7
Realtek USB 2.0 Card Reader
RealUpgrade 1.1
Recovery Manager
Roxio CinemaNow 2.0
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Sibelius Scorch (Firefox, Opera, Netscape only)
SpongeBob SquarePants Typing
TextTwist 2
The Print Shop 23
Virtual Families
Virtual Villagers - The Secret City
Wheel of Fortune 2
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Encoder 9 Series
Zuma's Revenge

#8 gringo_pr


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Posted 01 August 2011 - 02:25 PM


do you know where SAS finds this toolbar?

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?


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#9 Kerri8274

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Posted 01 August 2011 - 03:51 PM

SAS is finding it in the registry. I ran TFC and rebooted my pc upon its request.

Malwarebytes scan results

Database version: 7348

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

8/1/2011 3:31:03 PM
mbam-log-2011-08-01 (15-31-03).txt

Scan type: Quick scan
Objects scanned: 211198
Time elapsed: 6 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Ran Hijack this and got this message(see attachment;; i am logged in as admin.) Also after the error message note pad opens and says cannot find the C:\Program Files(x86)\Trend Micro\HijackThis\hijackthis.log file. Do you want to create a new file? Clicked yes and notepad remains blank- the log isnt going into it.

Attached Files

Edited by Kerri8274, 01 August 2011 - 03:53 PM.

#10 gringo_pr


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Posted 01 August 2011 - 06:45 PM


Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

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#11 Kerri8274

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Posted 01 August 2011 - 09:28 PM

Here is the hijack this log. It was located: C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe) Also attached is a screenshot of SAS. I went into registry editor and couldn't even find these keys when using the find option.

Attached Files

Edited by Kerri8274, 01 August 2011 - 09:33 PM.

#12 gringo_pr


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Posted 02 August 2011 - 01:44 AM


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Program Files (x86)\DAP\DAP.EXE" /STARTUP
      O4 - Global Startup: Event Reminder.lnk = C:\Program Files (x86)\The Print Shop 23\Remind.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

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#13 Kerri8274

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Posted 02 August 2011 - 01:06 PM

I disabled those unnecessary start up things. Thanks! And Eset found this:---C:\Users\Carolee Koehn\Desktop\Possible Important Backup Folders\Backup files 12.zip a variant of Win32/AdInstaller application.

#14 gringo_pr


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Posted 02 August 2011 - 01:13 PM


There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Carolee Koehn\Desktop\Possible Important Backup Folders\Backup files 12.zip"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.


  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector

:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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#15 Kerri8274

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Posted 02 August 2011 - 06:48 PM

I went through all the steps in your last post. All completed successfully or were already enabled. However, SAS is still finding the hijacker deskbar thing but i guess if its not something thats going to hurt my pc I wont worry about it? What do you think?

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