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#1 gerry58

gerry58

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  • Local time:09:17 AM

Posted 12 July 2011 - 08:09 AM

I cannot login to my computer (never used a password). I can login to the administrator account in safe mode, but if I try to access the user accounts in control panel it gives a message "all accounts have been locked by the administrator, please reboot and try again"

I have attached the results from my DDS scan. GMER scan locked up so I could not get results at this time..

DDS.TXT

.
DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 8:11:07 on 2011-07-12
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.583 [GMT -4:00]
.
AV: Verizon Internet Security Suite Anti-Virus *Disabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
AV: Microsoft Security Essentials *Disabled/Outdated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: Verizon Internet Security Suite Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Windows SteadyState\VCFService.exe
C:\Program Files\Windows SteadyState\SCTSvc.exe
svchost.exe
svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
F:\Anti-Spyware\Bleeping\dds.scr
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.dell4me.com/mywaybiz
uDefault_Page_URL = hxxp://www.dell4me.com/mywaybiz
mWindow Title = Microsoft Internet Explorer
mURLSearchHooks: H - No File
BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - Yahoo! Toolbar Helper
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} -
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Club Bing Toolbar Helper: {b771fea3-2a05-4c21-b1e2-55551a97d520} - c:\program files\club bing toolbar helper\Bmbho.dll
BHO: GamesBarBHO Class: {cb0d163c-e9f4-4236-9496-0597e24b23a5} - c:\program files\gamesbar\2.0.1.53\oberontb.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Club Bing Toolbar: {719d74ab-1af9-43a1-8c62-d8750628d93e} - c:\program files\club bing toolbar\Toolbar.dll
TB: Club Bing Toolbar Helper: {b771fea3-2a05-4c21-b1e2-55551a97d520} - c:\program files\club bing toolbar helper\Bmbho.dll
TB: GamesBar: {6f282b65-56bf-4bd1-a8b2-a4449a05863d} - c:\program files\gamesbar\2.0.1.53\oberontb.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SoundMAXPnP] "c:\program files\analog devices\core\smax4pnp.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Synchronization Manager] "c:\windows\system32\mobsync.exe" /logon
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Bubble] c:\program files\windows steadystate\Bubble.exe
mRun: [Logoff] c:\program files\windows steadystate\SCTUINotify.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [NSSInstallation] c:\windows\system32\adobe\shockwave 11\nssstub.exe /RunOnce
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
mPolicies-system: HideShutdownScripts = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1A93C934-025B-4c3a-B38E-9654A7003239} - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - c:\program files\gamesbar\2.0.1.53\oberontb.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: Microsoft XML Parser for Java
DPF: vzTCPConfig - hxxp://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemydsl.verizon.net/sdcCommon/download/DSL/Verizon%20High%20Speed%20Internet%20Installer.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {076169AA-8C3D-4CFC-AC23-3ACA88FC21B5} - hxxp://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://utilities.pcpitstop.com/da/PCPitStop.CAB
DPF: {10ECCE17-29B5-4880-A8F5-EAD298611484} - hxxp://cdnrep.reimage.com/reix1121.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/LSSupCtl.cab
DPF: {3334504D-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/C/8/0C8EDFAB-30BC-4792-898E-2DABE27B2C4D/mp43dmo.CAB
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://rsjtcc2019.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/msxml4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
DPF: {A27C56D2-3F58-4ABB-AA31-1168EDA6636F} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - hxxps://atl.img.digitalriver.com/v2.0-img/operations/symbizpr/xcontrol/SymDlBrg.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxp://www.symantec.com/techsupp/asa/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553538600} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://driveragent.com/files/driveragent.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/optimize2/pcpitstop2.dll
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Name-Space Handler: ftp\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\progra~1\dap\dapie.dll
Name-Space Handler: http\ZDA - {5BFA1DAF-5EDC-11D2-959E-00C00C02DA5E} - c:\progra~1\dap\dapie.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
.
============= SERVICES / DRIVERS ===============
.
R0 VCF;VCF;c:\windows\system32\drivers\VCFFltr.SYS [2009-11-13 268944]
R2 VCFSVC;VCFSVC;c:\program files\windows steadystate\VCFService.exe [2008-5-30 91152]
R2 Windows SteadyState;Windows SteadyState Service;c:\program files\windows steadystate\SCTSvc.exe [2008-5-30 115728]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 151216]
S1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-7-11 98392]
S2 gupdate1c9cc234c1fcc26;Google Update Service (gupdate1c9cc234c1fcc26);c:\program files\google\update\GoogleUpdate.exe [2009-5-3 133104]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 ctlsb16;Creative SB16/AWE32/AWE64 Driver (WDM);c:\windows\system32\drivers\ctlsb16.sys [2007-10-18 96256]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2010-4-10 266544]
S3 Radialpoint Security Services;Verizon PC Security Checkup Service;c:\program files\verizon\pc security checkup\RpsSecurityAwareR.exe [2009-9-24 170736]
S4 aawservice;Ad-Aware 2007 Service;"c:\program files\lavasoft\ad-aware 2007\aawservice.exe" --> c:\program files\lavasoft\ad-aware 2007\aawservice.exe [?]
S4 PCPitstop Scheduling;PCPitstop Scheduling;c:\program files\pcpitstop\PCPitstopScheduleService.exe [2010-6-10 90296]
S4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2005-9-3 1174152]
.
=============== Created Last 30 ================
.
2011-07-12 12:08:51 -------- d-----w- c:\documents and settings\administrator\application data\X-Setup Pro
2011-07-11 19:54:50 -------- d-----w- c:\program files\VS Revo Group
2011-07-11 19:17:03 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-11 19:16:59 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-11 19:16:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-11 19:08:55 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes
2011-07-11 19:07:24 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-07-11 19:07:24 27984 ----a-w- c:\windows\system32\sbbd.exe
2011-07-11 19:07:08 -------- d-----w- C:\VIPRERESCUE
2011-07-10 20:39:24 105472 ------w- c:\windows\system32\dllcache\mup.sys
2011-07-08 11:15:35 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-07-08 11:15:35 -------- d-----w- c:\windows\system32\wbem\Repository
2011-07-08 10:55:49 -------- d-----w- c:\windows\New Folder (2)
2011-07-08 10:55:49 -------- d-----w- c:\windows\New Folder
2011-07-06 14:52:56 -------- d-----w- c:\program files\Microsoft Windows OneCare Live
.
==================== Find3M ====================
.
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
============= FINISH: 8:12:06.92 ===============



ATTACH.TXT

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 5/31/2005 10:38:34 PM
System Uptime: 7/11/2011 3:51:01 PM (17 hours ago)
.
Motherboard: Dell Computer Corp. | | 0F5949
Processor: Intel® Pentium® 4 CPU 2.80GHz | Microprocessor | 2791/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 34 GiB total, 1.022 GiB free.
D: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
Description: Intel® 82845G/GL/GE/PE/GV Graphics Controller
Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10
Manufacturer: Intel Corporation
Name: Intel® 82845G/GL/GE/PE/GV Graphics Controller
PNP Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_01601028&REV_01\3&172E68DD&0&10
Service: ialm
.
==== System Restore Points ===================
.
RP2007: 4/18/2011 2:15:47 PM - Software Distribution Service 3.0
RP2008: 4/25/2011 2:09:40 PM - Software Distribution Service 3.0
RP2009: 5/2/2011 2:08:21 PM - Software Distribution Service 3.0
RP2010: 5/16/2011 2:06:27 PM - Software Distribution Service 3.0
RP2011: 6/20/2011 2:15:11 PM - Software Distribution Service 3.0
RP2012: 6/27/2011 2:09:41 PM - Software Distribution Service 3.0
RP2013: 7/6/2011 12:18:44 PM - Software Distribution Service 3.0
RP2014: 7/8/2011 6:54:47 AM - Restore Operation
RP2015: 7/10/2011 4:45:55 PM - Software Distribution Service 3.0
RP2016: 7/10/2011 5:34:00 PM - Software Distribution Service 3.0
RP2017: 7/10/2011 7:58:40 PM - Software Distribution Service 3.0
RP2018: 7/11/2011 10:13:48 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.2
Adobe Shockwave Player 11.5
Adobe® Photoshop® Album Starter Edition 3.2
AiO_Scan
AiOSoftware
AnalogX DLLArchive
AnalogX MaxMem
AnalogX SuperShredder
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 6
ArcSoft Software Suite
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
Auto Care
Banctec Service Agreement
Bejeweled
Belarc Advisor 7.2
Bing Bar
Bonjour
Brava! Reader 3.2
Broadcom 440x 10/100 Integrated Controller
Broadcom Management Programs
BufferChm
CCleaner (remove only)
Club Bing Toolbar
Club Bing Toolbar Helper
Corel Paint Shop Pro Photo XI
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
Crash Analysis Tool
Critical Update for Windows Media Player 11 (KB959772)
CueTour
CustomerResearchQFolder
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Media Experience
Dell Networking Guide
Dell Solution Center
Destinations
DeviceFunctionQFolder
DeviceManagementQFolder
Digital Locker Assistant
DIGOpt
DIGReqEx
DocProc
DocumentViewer
DocumentViewerQFolder
Download Accelerator Plus (DAP)
EarthLink Setup Files
ebgcInfra
ebgcRes
ebgcSDK
EPSON Printer Software
Eraser
eSupportQFolder
Fast Video Converter 1.0
Fax
FREE Galapago
FullDPAppQFolder
Gadwin PrintScreen
GamesBar 2.0.1.53
Gold Miner (remove only)
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Hardware Helper
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Document Viewer 5.3
HP Driver Diagnostics
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Photosmart Essential
HP Product Assistant
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
HP Update
HPProductAssistant
Hyperballoid Complete
InstantShareDevices
Intel® Extreme Graphics Driver
Internet Explorer Default Page
Internet Speed Tester 3.0
iTunes
J2SE Runtime Environment 5.0 Update 11
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2_03
Java Auto Updater
Java™ 6 Update 20
Java™ 6 Update 3
Java™ SE Runtime Environment 6 Update 1
Live Search Maps Add-In for Microsoft Office Outlook
LiveUpdate (Symantec Corporation)
Logitech Audio Echo Cancellation Component
Logitech QuickCam
Logitech SetPoint
Logitech Video Enumerator
Logitech® Camera Driver
Luxor 2
MahJong Suite 2007 v4.3
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Compatibility Toolkit 5.0
Microsoft Application Error Reporting
Microsoft Automated Troubleshooting Services Shim
Microsoft Carioca Rummy
Microsoft Default Manager
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Standard 2006 Editor
Microsoft Digital Image Standard 2006 Library
Microsoft Digital Image Standard 2006 Update
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Encarta Encyclopedia Standard 2002
Microsoft Fix it Center
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money Plus
Microsoft Money Shared Libraries
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Picture It! Express 9
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Streets and Trips 2002
Microsoft Sync Framework 2.0 Core Components (x86) ENU
Microsoft Sync Framework 2.0 Provider Services (x86) ENU
Microsoft Sync Framework Runtime v1.0 (x86)
Microsoft Sync Framework Services v1.0 (x86)
Microsoft UI Engine
Microsoft USB Flash Drive Manager
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Web Publishing Wizard 1.52
Microsoft Works 6.0
Moraff's Maximum MahJongg
Movielink Manager
MSN
MSN Encarta Plus Support Files
MSN Music Assistant
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Multimedia Classic
MVision
NewCopy
PanoStandAlone
ParetoLogic Data Recovery
ParetoLogic DriverCure
ParetoLogic Privacy Controls
PC Matic 1.0.0.16
PhotoGallery
Picasa 3
PlayLinc
Print Lab Series
PrintMaster Platinum 18
ProductContext
QuickTime
Radialpoint Security Services
RandMap
Readme
RealArcade
RealPlayer
RealUpgrade 1.0
RegCure
Remote Desktop Connection
Revo Uninstaller 1.88
Rhapsody Player Engine
Safari
Scan
ScannerCopy
Security Advisor
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958469)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SkinsHP1
Smart Defrag
SolSuite 2008 v8.1
SolutionCenter
Sonic_PrimoSDK
SoundMAX
Speccy
Spelling Dictionaries Support For Adobe Reader 9
Status
SyncToy 2.1 (x86)
TrayApp
Tropix
Ulead iPhoto Express 1.1
Uniblue SpeedUpMyPC 3
Unload
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB957245)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon Help and Support Tool
Verizon PC Security Checkup
Verizon PC Security Checkup 3.0.7
Verizon Servicepoint 1.5.24
Virticon Millennium
Vz In Home Agent
WebCyberCoach 3.2 Dell
WebFldrs XP
WebReg
Webshots Desktop
Windows Defender
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0
Windows Presentation Foundation
Windows SteadyState
Windows XP Service Pack 3
WinZip 11.2
Works Suite OS Pack
XML Paper Specification Shared Components Pack 1.0
XnView 1.97.5
XQDC X-Setup Pro 9.2.100
.
==== Event Viewer Messages From Past Week ========
.
7/12/2011 8:08:29 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The system cannot find the file specified.
7/12/2011 8:08:24 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
7/12/2011 8:03:15 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
7/11/2011 3:54:34 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
7/11/2011 3:53:06 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/11/2011 3:53:05 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BANTExt Fips intelppm MpFilter sp_rsdrv2
7/11/2011 3:52:57 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Windows SteadyState service.
7/11/2011 3:52:13 PM, error: Dhcp [1002] - The IP address lease 192.168.1.64 for the Network Card with network address 000F1F58948D has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
.
==== End Of File ===========================

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#2 HelpBot

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Posted 29 July 2011 - 05:45 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you!

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

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Why we request you disable CD Emulation when receiving Malware Removal Advice


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#3 HelpBot

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Posted 03 August 2011 - 05:50 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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