Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Malware/Virus & Keep getting redirected


  • This topic is locked This topic is locked
6 replies to this topic

#1 Aksovar

Aksovar

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:35 AM

Posted 12 July 2011 - 05:23 AM

I think my main problem is that I had viewpoint installed in some way. Which corrupted my system. I'm now redirected to spampages in 50% of my searches of google. I'm using Windows 7 Pro, and I get the problem in internet explorer, firefox & google chrome.

I've tryed the following scanners :

1. Malwarebytes : Did detect some infected exe files and removed them, the problem didn't disappear afterwards. Also tryed installing & downloading malwarebytes by changing the filename when downloading, changing the installationdirectory etc...

Still got the same problem even after deleting the corrupted files

2. AVG Anti-Virus scanner : Nothing detected

3. BitDefender online scanner : Nothing detected

4. TDSSKiller : Nothing Detected

5. Stinger ( Mcaffee ) : Nothing Detected

6. CureIt! : Nothing Detected

I've also tryed the more simplistic approach and resetted my homepage in my browser.


.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22
Run by bert at 10:24:47 on 2011-07-12
Microsoft Windows 7 Professional 6.1.7600.0.1252.32.1043.18.3071.1443 [GMT 2:00]
.
AV: Trend Micro Client/Server Security Agent Antivirus *Enabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
SP: Trend Micro Client/Server Security Agent Anti-spyware *Enabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Disabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\SolidWorks Corp\SolidWorks Flow Simulation\binCFW\StandAloneSlv.exe
C:\Program Files\SolidWorks Corp\SolidWorks Flow Simulation (2)\binCFW\StandAloneSlv.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Lenovo\FanSpeedControl\LenovoFSC.exe
C:\Program Files\ThinkPad\Utilities\SCHTASK.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\SolidWorks Installation Manager\BackgroundDownloading\sldBgDwld.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.be/
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Trend Micro NSC BHO: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - TmIEPlugInBHO Class
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Aanmelden - Help: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Lenovo ThinkVantage Toolbox: {86b9b5dd-fb75-4035-bd52-3c94f7849caf} - c:\program files\pc-doctor\ATLPcdToolbar544928.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Google Update] "c:\users\bert\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [PWRAGD] c:\progra~1\thinkpad\utilit~1\DPMHost.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [<NO NAME>]
mRun: [LenovoFSC] c:\program files\lenovo\fanspeedcontrol\LenovoFSC.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MFARestart] "c:\programdata\mfadata\pack\avgrunasx.exe" /usereg
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\solidw~1.lnk - c:\program files\common files\solidworks installation manager\backgrounddownloading\sldBgDwld.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xporteren naar Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {00134F72-5284-44F7-95A8-52A619F70751} - hxxps://trmsrv:4343/officescan/console/ClientInstall/WinNTChk.cab
DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} - hxxps://trmsrv:4343/officescan/console/ClientInstall/setup.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} - file:///C:/Program%20Files/AutoCAD%20LT%202000i/AcDcToday.ocx
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {9BBB3919-F518-4D06-8209-299FC243FC44} - hxxps://trmsrv:4343/SMB/console/html/root/AtxEnc.cab
DPF: {C6637286-300D-11D4-AE0A-0010830243BD} - file:///C:/Program%20Files/AutoCAD%20LT%202000i/InstFred.ocx
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {F281A59C-7B65-11D3-8617-0010830243BD} - file:///C:/Program%20Files/AutoCAD%20LT%202000i/AcPreview.ocx
TCP: DhcpNameServer = 192.168.50.210
TCP: Interfaces\{20D184C0-C5F7-4FBA-97E4-5B33EB37A192} : DhcpNameServer = 192.168.50.210
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\bert\appdata\roaming\mozilla\firefox\profiles\lod4p4yi.default\
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff5.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - plugin: c:\users\bert\appdata\local\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\users\bert\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\users\bert\appdata\roaming\mozilla\firefox\profiles\lod4p4yi.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: BitDefender QuickScan: {e001c731-5e37-4538-a5cb-8168736a2360} - %profile%\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\drivers\tmlwf.sys [2009-7-15 146448]
R2 AVGIDSAgent;AVGIDSAgent;"c:\program files\avg\avg10\identity protection\agent\bin\avgidsagent.exe" --> c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [?]
R2 avgwd;AVG WatchDog;"c:\program files\avg\avg10\avgwdsvc.exe" --> c:\program files\avg\avg10\avgwdsvc.exe [?]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2010-1-29 72256]
R2 Remote Solver for Flow Simulation 2010;Remote Solver for Flow Simulation 2010;c:\program files\solidworks corp\solidworks flow simulation\bincfw\StandAloneSlv.exe [2010-10-7 71432]
R2 Remote Solver for Flow Simulation 2011;Remote Solver for Flow Simulation 2011;c:\program files\solidworks corp\solidworks flow simulation (2)\bincfw\StandAloneSlv.exe [2010-12-2 89864]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2010-4-11 240232]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-7-6 50704]
R2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\drivers\tmwfp.sys [2009-7-15 283152]
R2 uvnc_service;uvnc_service;c:\program files\ultravnc\winvnc.exe [2010-2-3 1590216]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 21968]
R3 SuperIO;Lenovo ASD HWM Driver;c:\windows\system32\drivers\spio.sys [2009-6-5 11720]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-14 311296]
S2 gupdate;Google Updateservice (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-1 136176]
S2 Viewpoint Service;Viewpoint Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service;c:\program files\solidworks corp\solidworks\swscheduler\DTSCoordinatorService.exe [2011-1-8 87336]
S3 gupdatem;Google Update-service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-1 136176]
S3 PCDSRVC{3037D694-FD904ACA-06000000}_0;PCDSRVC{3037D694-FD904ACA-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor\pcdsrvc.pkms [2009-11-20 20848]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 TmPfw;Trend Micro Client/Server Security Agent Personal Firewall;c:\program files\trend micro\client server security agent\TmPfw.exe [2009-7-15 497008]
S3 TmProxy;Trend Micro Client/Server Security Agent Proxy Service;c:\program files\trend micro\client server security agent\TmProxy.exe [2009-7-15 689416]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]
.
=============== Created Last 30 ================
.
2011-07-11 09:20:45 -------- d-----w- c:\users\bert\appdata\roaming\QuickScan
2011-07-11 07:26:38 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-11 07:26:35 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-11 07:26:35 -------- d-----w- C:\Malware
2011-07-08 10:58:37 -------- d-----w- c:\users\bert\appdata\roaming\EDrawings
2011-07-08 10:47:25 -------- d-----w- c:\programdata\Viewpoint
2011-07-08 07:57:16 -------- d-----w- c:\users\bert\appdata\local\Adobe
2011-07-08 07:54:28 -------- d-----w- c:\users\bert\DoctorWeb
2011-07-08 07:43:19 -------- d--h--w- C:\$AVG
2011-07-08 07:04:13 -------- d-----w- c:\users\bert\appdata\roaming\AVG10
2011-07-08 07:00:01 -------- d--h--w- c:\programdata\Common Files
2011-07-08 06:59:24 -------- d-----w- c:\windows\system32\drivers\AVG
2011-07-08 06:59:24 -------- d-----w- c:\programdata\AVG10
2011-07-08 06:59:10 -------- d-----w- c:\program files\AVG
2011-07-08 06:57:01 -------- d-----w- c:\programdata\MFAData
2011-07-08 06:53:10 -------- d-----w- c:\users\bert\appdata\roaming\URSoft
2011-07-08 06:53:04 -------- d-----w- c:\program files\Your Uninstaller! 7
2011-07-06 14:52:49 -------- d-----w- c:\users\bert\appdata\roaming\Malwarebytes
2011-07-06 14:52:43 -------- d-----w- c:\programdata\Malwarebytes
2011-07-06 14:28:13 195072 --sha-r- c:\windows\system32\npmproxyh.dll
2011-07-06 00:14:45 7074640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7a4f10a4-fb8d-4a17-9207-aa2b4cb49025}\mpengine.dll
2011-06-30 09:36:28 -------- d-----w- c:\users\bert\appdata\local\Google
2011-06-16 14:50:04 -------- d-----w- c:\users\bert\appdata\roaming\Unity
2011-06-16 14:46:49 -------- d-----w- c:\users\bert\appdata\local\Unity
.
==================== Find3M ====================
.
2011-05-24 17:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-04-14 19:28:30 134480 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
.
============= FINISH: 10:25:20,53 ===============

Attached Files


Edited by Aksovar, 12 July 2011 - 06:05 AM.


BC AdBot (Login to Remove)

 


#2 Aksovar

Aksovar
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:06:35 AM

Posted 19 July 2011 - 07:19 AM

On holiday from 20/07 untill 8/08/2011

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:35 AM

Posted 29 July 2011 - 05:45 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you!

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

First, I need to know if you still need help! To tell me this, please click on http://www.bleepingcomputer.com/logreply/409073 and follow the instructions there. If you do not still need help, this is all you need to do. If you do need help please continue below.

***************************************************

If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:35 AM

Posted 03 August 2011 - 05:50 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

Topic reopened at OP request via PM to me ~ Hamluis.

Edited by hamluis, 08 August 2011 - 08:24 AM.
Reopened per request.


#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:35 AM

Posted 09 August 2011 - 06:58 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:35 AM

Posted 12 August 2011 - 12:21 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:35 AM

Posted 14 August 2011 - 11:28 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users