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IE Redirect issue


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12 replies to this topic

#1 mjimenez9043

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Posted 11 July 2011 - 06:11 PM

Hi,
I have an end user that is currently experiencing an IE redirect issue after removal of a virus that hid all his desktop icons along with most all of the programs in his start menu. I was able to run microsoft security essentials and a few other anti virus programs to remove the viruses that it found. After i removed the detected viruses and using the unhide.exe script to bring all his programs and icons back, i am still having issues with IE redirecting. It happens on all profiles using IE even after i uninstalled/reinstalled it. I have made sure the IE LAN settings are normal as well as the network adapter settings and the HOSTS file. I can use Firefox without any issues. I have ran combofix and can provide the log from a few days ago if needed. I cannot run TDSSKiller even after renaming the file name and the extension. Does anyone know what i need to do to fix the redirect issue?

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#2 Broni

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Posted 11 July 2011 - 09:02 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 mjimenez9043

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Posted 12 July 2011 - 12:37 PM

Broni,
Thanks for the response. I will try and access the end user's PC today and run the programs you have suggested. I will post all logs when completed. Thanks.

#4 mjimenez9043

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Posted 12 July 2011 - 05:32 PM

Broni,
Here are the logs that you requested. I wasnt able to run the GMER program due to access to the end user's PC but i do have the combo fix log if you would like that one.



Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Disabled!
ESET NOD32 Antivirus
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Adobe Reader 9.4.5
Out of date Adobe Reader installed!
Mozilla Firefox (x86 en-US..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Malwarebytes' Anti-Malware mbam.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````



MiniToolBox by Farbar
Ran by atrinca (administrator) on 12-07-2011 at 13:00:12
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
Hosts file not detected in the default diroctory
================= IP Configuration: =======================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : atrinca170L

Primary Dns Suffix . . . . . . . : gafcon.local

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : gafcon.local

gafcon.local



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : gafcon.local

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-11-11-72-4A-CC

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 10.1.0.181

Subnet Mask . . . . . . . . . . . : 255.255.254.0

Default Gateway . . . . . . . . . : 10.1.1.1

DHCP Server . . . . . . . . . . . : 10.1.1.202

DNS Servers . . . . . . . . . . . : 10.1.1.202

10.1.1.208

10.3.2.56

10.3.2.57

Primary WINS Server . . . . . . . : 10.1.1.202

Secondary WINS Server . . . . . . : 10.1.1.208

10.3.2.56

10.3.2.57

Lease Obtained. . . . . . . . . . : Tuesday, July 12, 2011 12:07:56 PM

Lease Expires . . . . . . . . . . : Tuesday, July 12, 2011 4:07:56 PM

Server: gafdc01.gafcon.local
Address: 10.1.1.202

Name: google.com
Addresses: 74.125.224.48, 74.125.224.50, 74.125.224.52, 74.125.224.51
74.125.224.49



Pinging google.com [74.125.224.48] with 32 bytes of data:



Reply from 74.125.224.48: bytes=32 time=16ms TTL=57

Reply from 74.125.224.48: bytes=32 time=16ms TTL=57



Ping statistics for 74.125.224.48:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 16ms, Average = 16ms

Server: gafdc01.gafcon.local
Address: 10.1.1.202

Name: yahoo.com
Addresses: 67.195.160.76, 69.147.125.65, 72.30.2.43, 98.137.149.56
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=48ms TTL=56

Reply from 209.191.122.70: bytes=32 time=57ms TTL=56



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 48ms, Maximum = 57ms, Average = 52ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 11 72 4a cc ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.1.1.1 10.1.0.181 20
10.1.0.0 255.255.254.0 10.1.0.181 10.1.0.181 20
10.1.0.181 255.255.255.255 127.0.0.1 127.0.0.1 20
10.255.255.255 255.255.255.255 10.1.0.181 10.1.0.181 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
224.0.0.0 240.0.0.0 10.1.0.181 10.1.0.181 20
255.255.255.255 255.255.255.255 10.1.0.181 10.1.0.181 1
Default Gateway: 10.1.1.1
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/11/2011 08:27:13 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (07/11/2011 08:24:57 AM) (Source: Application Error) (User: )
Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
Processing media-specific event for [drwtsn32.exe!ws!]

Error: (07/11/2011 08:24:45 AM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00029f07.
Processing media-specific event for [iexplore.exe!ws!]

Error: (07/11/2011 08:11:49 AM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service ISAPISearch (ISAPISearch) failed. The
Error code is the first DWORD in Data section.

Error: (07/11/2011 08:11:49 AM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 14726, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (07/11/2011 08:11:49 AM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service ContentFilter (ContentFilter) failed. The
Error code is the first DWORD in Data section.

Error: (07/11/2011 08:11:49 AM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 14726, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (07/11/2011 08:11:49 AM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service ContentIndex (ContentIndex) failed. The
Error code is the first DWORD in Data section.

Error: (07/11/2011 08:11:49 AM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 14726, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (07/11/2011 07:54:35 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.


System errors:
=============
Error: (07/11/2011 08:12:53 AM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/11/2011 07:57:52 AM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/10/2011 04:13:44 AM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/09/2011 04:18:19 AM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/08/2011 05:26:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.107.1258.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (07/08/2011 05:26:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.107.1258.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (07/08/2011 05:26:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.107.1258.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (07/08/2011 05:14:12 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.

Error: (07/08/2011 05:14:08 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.

Error: (07/08/2011 05:08:04 PM) (Source: DCOM) (User: SYSTEM)
Description: The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18). This security permission can be modified using the Component Services administrative tool.


Microsoft Office Sessions:
=========================
Error: (02/16/2011 09:18:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1329 seconds with 660 seconds of active time. This session ended with a crash.

Error: (08/26/2010 02:28:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 20197 seconds with 1980 seconds of active time. This session ended with a crash.

Error: (07/29/2010 00:31:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 2, Application Name: Microsoft Office Access, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 67 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/11/2010 05:46:08 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 2, Application Name: Microsoft Office Access, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 86 seconds with 60 seconds of active time. This session ended with a crash.

Error: (09/11/2009 08:20:46 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 2, Application Name: Microsoft Office Access, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 112 seconds with 60 seconds of active time. This session ended with a crash.

Error: (05/21/2009 11:19:21 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6425.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1444 seconds with 720 seconds of active time. This session ended with a crash.

Error: (05/01/2009 08:41:41 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 79 seconds with 60 seconds of active time. This session ended with a crash.


========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 47%
Total physical RAM: 2045.98 MB
Available physical RAM: 1080.93 MB
Total Pagefile: 2664.51 MB
Available Pagefile: 1771.26 MB
Total Virtual: 2047.88 MB
Available Virtual: 1996.38 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:37.24 GB) (Free:5.97 GB) NTFS
2 Drive d: (CostWorks 2011) (CDROM) (Total:0.52 GB) (Free:0 GB) CDFS
3 Drive p: () (Network) (Total:37.24 GB) (Free:5.97 GB) FAT

================= Users: ==================================================

User accounts for \\ATRINCA170L

-------------------------------------------------------------------------------
Administrator ASPNET Guest
HelpAssistant SUPPORT_388945a0
The command completed successfully.

================= End of Users ============================================



Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7091

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/12/2011 1:18:27 PM
mbam-log-2011-07-12 (13-18-27).txt

Scan type: Quick scan
Objects scanned: 235440
Time elapsed: 24 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 Broni

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Posted 12 July 2011 - 08:12 PM

I wasnt able to run the GMER program due to access to the end user's PC

Please explain.

Combofix is not allowed in this forum.

Edited by Broni, 12 July 2011 - 08:30 PM.

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#6 mjimenez9043

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Posted 15 July 2011 - 09:51 AM

Basically i was unable to get access to the PC to run it. I will post up GMER log by end of day today. Thanks for your time and help.

#7 Broni

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Posted 15 July 2011 - 11:28 AM

OK...

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#8 mjimenez9043

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Posted 18 July 2011 - 03:33 PM

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-07-18 13:32:24
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD400BB-75FJA1 rev.14.03G14
Running: 9zuwblnv.exe; Driver: C:\DOCUME~1\atrinca\LOCALS~1\Temp\awryrfod.sys


---- System - GMER 1.0.15 ----

SSDT 89CB8C90 ZwAssignProcessToJobObject
SSDT 89CB9200 ZwDebugActiveProcess
SSDT 89CB92F0 ZwDuplicateObject
SSDT 89CB8590 ZwOpenProcess
SSDT 89CB8800 ZwOpenThread
SSDT 89CB8FD0 ZwProtectVirtualMemory
SSDT 89CB90E0 ZwQueueApcThread
SSDT 89CB8EC0 ZwSetContextThread
SSDT 89CB8D90 ZwSetInformationThread
SSDT 89CB5DA0 ZwSetSecurityObject
SSDT 89CB8B90 ZwSuspendProcess
SSDT 89CB8A80 ZwSuspendThread
SSDT 89CB86E0 ZwTerminateProcess
SSDT 89CB8A50 ZwTerminateThread
SSDT 89CB96D0 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text KDCOM.DLL!KdSendPacket F7987345 6 Bytes [FA, 8D, 46, 01, 25, FF]
.text KDCOM.DLL!KdSendPacket F798734D 5 Bytes [80, 79, 07, 48, 0D]
.text KDCOM.DLL!KdSendPacket F7987353 29 Bytes [FF, FF, FF, 40, 0F, B6, F0, ...]
.text KDCOM.DLL!KdSendPacket F7987371 28 Bytes [FF, FF, FF, 42, 0F, B6, FA, ...]
.text KDCOM.DLL!KdD0Transition + 8 F798738E 17 Bytes [08, 03, 55, F8, 03, D8, 81, ...]
.text KDCOM.DLL!KdD0Transition + 1A F79873A0 42 Bytes [FF, FF, FF, 43, 0F, B6, C3, ...]
.text KDCOM.DLL!KdDebuggerInitialize0 + 25 F79873CB 6 Bytes [00, C9, C2, 08, 00, 55] {ADD CL, CL; RET 0x8; PUSH EBP}
.text KDCOM.DLL!KdDebuggerInitialize0 + 2C F79873D2 23 Bytes [EC, 83, C8, FF, 83, 7D, 08, ...]
.text KDCOM.DLL!KdDebuggerInitialize0 + 44 F79873EA 162 Bytes [42, 5E, F6, C1, 01, 74, 0A, ...]
.text KDCOM.DLL!KdRestore + 2D F798748D 1 Byte [43]
.text KDCOM.DLL!KdRestore + 2D F798748D 77 Bytes [43, 08, 89, 45, FC, 8B, 55, ...]
.text KDCOM.DLL!KdRestore + 7C F79874DC 25 Bytes [C9, C2, 08, 00, 55, 8B, EC, ...]
.text KDCOM.DLL!KdRestore + 97 F79874F7 21 Bytes [89, 06, 89, 46, 08, 89, 46, ...]
.text KDCOM.DLL!KdRestore + AD F798750D 241 Bytes CALL F798746D \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
.text ...
PAGEKD KDCOM.DLL!KdReceivePacket + 2 F7987F4E 205 Bytes [F0, 8D, 45, FC, 50, 53, 56, ...]
PAGEKD KDCOM.DLL!KdReceivePacket + D0 F798801C 2 Bytes [75, 0E] {JNZ 0x10}
PAGEKD KDCOM.DLL!KdReceivePacket + D3 F798801F 1 Byte [C0]
PAGEKD KDCOM.DLL!KdReceivePacket + D3 F798801F 103 Bytes [C0, 02, 83, C2, 02, 84, DB, ...]
PAGEKD KDCOM.DLL!KdReceivePacket + 13B F7988087 131 Bytes [7D, 0C, B8, 4D, 5A, 00, 00, ...]
PAGEKD ...
init C:\WINDOWS\system32\drivers\senfilt.sys entry point in "init" section [0xB9596F80]
? C:\WINDOWS\system32\100.tmp The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe[1792] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 4 Bytes [C2, 04, 00, 00]
.text C:\Program Files\Microsoft Office Communicator\communicator.exe[2396] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 32920DB5 C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll (2007 Microsoft Office component/Microsoft Corporation)
.text C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE[3364] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 5 Bytes JMP 32605B49 C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll (2007 Microsoft Office component/Microsoft Corporation)
.text C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE[3364] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 32920DB5 C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll (2007 Microsoft Office component/Microsoft Corporation)

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdD0Transition] [F79875DF] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdD3Transition] [F79875E9] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdRestore] [F7987619] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdReceivePacket] [F798760D] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdDebuggerInitialize0] [F79875F3] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdSave] [F7987625] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdDebuggerInitialize1] [F79875FF] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\ntoskrnl.exe[KDCOM.dll!KdSendPacket] [F7987631] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\hal.dll[KDCOM.dll!KdRestore] [F7987619] \WINDOWS\system32\KDCOM.DLL (Kernel Debugger HW Extension DLL/Microsoft Corporation)
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!WRITE_REGISTER_UCHAR] 6C6C642E
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!READ_REGISTER_UCHAR] 8B550000
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!HalPrivateDispatchTable] 835151EC
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!KeFindConfigurationEntry] 8300F865
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!InbvDisplayString] 8A000C7D
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!KdDebuggerNotPresent] 00010081
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!_strupr] 01918A00
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!strstr] 0F000001
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!MmMapIoSpace] 00008386
IAT \WINDOWS\system32\KDCOM.DLL[ntoskrnl.exe!atol] 57565300
IAT \WINDOWS\system32\KDCOM.DLL[HAL.dll!READ_PORT_UCHAR] 736F746E
IAT \WINDOWS\system32\KDCOM.DLL[HAL.dll!WRITE_PORT_UCHAR] 6C6E726B
IAT \WINDOWS\system32\KDCOM.DLL[HAL.dll!HalQueryRealTimeClock] 6578652E
IAT \WINDOWS\system32\KDCOM.DLL[HAL.dll!HalInitSystem] 00000000
IAT \WINDOWS\system32\KDCOM.DLL[HAL.dll!KdComPortInUse] 2E6C6168

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs eamon.sys (Amon monitor/ESET)
AttachedDevice \Driver\Tcpip \Device\Tcp epfwtdir.sys (ESET Antivirus Network Redirector/ESET)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat eamon.sys (Amon monitor/ESET)

---- Threads - GMER 1.0.15 ----

Thread System [4:112] 8A5920B3
Thread System [4:124] 8A5937FB
---- Processes - GMER 1.0.15 ----

Library C:\Program (*** hidden *** ) @ C:\WINDOWS\system32\winlogon.exe [692] 0x10000000

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 TDL4@MBR code has been found <-- ROOTKIT !!!
Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior

---- EOF - GMER 1.0.15 ----

#9 Broni

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Posted 18 July 2011 - 03:41 PM

Download TDSSKiller and save it to your desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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#10 mjimenez9043

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Posted 18 July 2011 - 03:46 PM

I've downloaded TDSSKiller but cannot run it as the user, local admin, or myself (domain admin). I've tried double clicking it and right click run with the exe named as it came and with it changed to another file name/extension (i.e. copy.exe).

#11 Broni

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Posted 18 July 2011 - 03:50 PM

Download the FixTDSS.exe

Save the file to your Windows desktop.
Close all running programs.
If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore
Double-click the FixTDSS.exe file to start the removal tool.
Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool.
After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said)
If you are running Windows XP, re-enable System Restore.

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#12 mjimenez9043

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Posted 18 July 2011 - 04:03 PM

OK, tool has been downloaded and it lets me open it up but when i press 'proceed' to start the scan the program freezes up (Not Responding). I am unable to start the scan itself.

#13 Broni

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Posted 18 July 2011 - 04:05 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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