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Computer turns itself off,


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15 replies to this topic

#1 want2know2

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Posted 11 July 2011 - 09:52 AM

Hi all I have a problem, I don't know what is the matter, my computer turns itself suddenly off and doesn't go back on. If you keep trying to turn it on it gives a red light and a beep.Three short beeps and than pause then again three short beeps...etc It might go on again but then without warning the same thing.
We had it wiped clean, scanned constantly (when it is on) and took it to the shop twice to check and got on both occasions new memory.
You guessed it STILL the problem is there.
does anyone have an idea what the problem might be and hopefully also a solution!

thanx guys
cheers

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#2 cryptodan

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Posted 11 July 2011 - 10:03 AM

Is this a lap top or a desktop?

#3 want2know2

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Posted 11 July 2011 - 02:13 PM

Sorry I just realized I haven't given you guys a lot to go on.
It's a desktop sp3 Windows xp professionals 1GB memory hard drive storage is I think +40GB this is all I can remember because it has given up again and now I just get the three short beeps, flashing red light and it doesn't go on.

Hope this helps
Cheers
J

#4 cryptodan

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Posted 11 July 2011 - 02:15 PM

The beep codes you reference point to a video card issue.

#5 want2know2

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Posted 11 July 2011 - 02:44 PM

so should i exchange the video card?? and if so is that the reason it doesn't want to go on??

#6 cryptodan

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Posted 11 July 2011 - 07:43 PM

Yes thats the reason why its not turning on.

#7 want2know2

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Posted 12 July 2011 - 06:34 AM

ok, so which video card would you suggest to put in? unfortunately I don't know what I have in there now. I know it's NOT Nvidia or ATI.

So we didn't have to change our memory twice in a row?
please advice
and thank you for your help we'll take it back to the shop and tell them about our expert's :) finding!

:wink:

Cheers

#8 cryptodan

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Posted 12 July 2011 - 06:58 AM

Who made this computer, and can you provide us the model number of it?

#9 want2know2

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Posted 12 July 2011 - 07:06 AM

it was build in the shop new parts in the housing etc...
Where can I find that(model number)??

#10 cryptodan

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Posted 12 July 2011 - 07:07 AM

it should be some where on the device itself, and also is this an integrated video card as in on the motherboard?

#11 want2know2

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Posted 12 July 2011 - 08:49 AM

I don't know,I would have to get back to you about that.

#12 want2know2

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Posted 12 July 2011 - 01:59 PM

yes it's an integrated video card, we've asked to change the video card, but the pc still doesn't go on. We took it to the shop to see what they'd find but it seems to me we would have to invest in a new one.
any other thoughts to fixing it is welcome, because I'd rather not buy a new one.
Thank you very much for your help.
cheers
J

#13 cryptodan

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Posted 12 July 2011 - 02:02 PM

whats the model number of your motherboard?

#14 want2know2

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Posted 13 July 2011 - 04:54 AM

I'd given it(my computer) to a friend and he hasn't come back to me yet with the number. But as soon as he does I'll give it through to you because he couldn't make heads or tail of the problem anyway.

#15 cryptodan

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Posted 13 July 2011 - 08:59 AM

Thanks that will make it easier.




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