Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

bsod


  • Please log in to reply
14 replies to this topic

#1 bigdad1939

bigdad1939

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 11 July 2011 - 09:02 AM

I have a HP Pavillion zd8000.On startup it starts to load xp but than goes to blue screen with these codes 0x00000024 (0x00190203 0x86d65ca0 0xc0000102 0x00000000 It will not boot from cdrom. can you help me Thanks bigdad1939

BC AdBot (Login to Remove)

 


#2 whoabuddy

whoabuddy

    Bleepin' Verbose


  • Malware Response Instructor
  • 2,035 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cottonwood, AZ
  • Local time:06:07 PM

Posted 11 July 2011 - 09:06 AM

If you could provide the error code from the top of the screen it will help us more with troubleshooting, it is usually below the first sentence of text and in ALL CAPS with underscores between the words (i.e. IRQL_NOT_LESS_OR_EQUAL). If there is a reference to a file after the STOP CODE that would be very useful as well (i.e. gv3.sys at Address .. .. ..).

What steps have you taken to boot to CD-ROM? Does nothing happen when you put the CD in? Have you tried changing the boot order?
Meditate. Elevate. Appreciate. | "Life is a journey, love is the destination, happiness is the path!"
If I am helping you and have not responded within 48 hours, please send me a PM.
Vi Veri Universum Vivus Vici (VVVVV)
Excellent Security Advice
Proud member of UNITE

#3 Allan

Allan

  • BC Advisor
  • 8,562 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:10:07 PM

Posted 11 July 2011 - 09:11 AM

Please post the ENTIRE blue screen message including any referenced files.

#4 bigdad1939

bigdad1939
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 11 July 2011 - 09:32 AM

There are no codes on blue screen listed. I changed cdrom to to frist on boot list.

#5 josh_the_techie

josh_the_techie

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:10:07 PM

Posted 11 July 2011 - 09:59 AM

When you get the BSOD again, could you please take a picture of the screen or something so we can have more info on the error. Those error codes that you gave us can point to a number of things. We need a Stop error message that specifically tells us the problem.


#6 bigdad1939

bigdad1939
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 11 July 2011 - 10:39 AM

this is what is on screen. Disable or uninstall any anti-virus, disk defragmentation or backup utilites. check your hard drive configuration, and check for updated drivers. Run chkdsk /f to check for hard drive corruption, and then restart your computer.
Technical information:
*** STOP: 0x00000024 (0x00190203,0x86d48a98,0xc0000102,0x00000000)

Edited by bigdad1939, 11 July 2011 - 10:42 AM.


#7 hamluis

hamluis

    Moderator


  • Moderator
  • 55,384 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:09:07 PM

Posted 11 July 2011 - 10:57 AM

Basic HP documentation: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00214155&prodTypeId=321957&prodSeriesId=434660

I would start with running the chkdsk /r command.

Start/Run...type chkdsk /r and hit Enter. Type Y in new window and hit Enter. Reboot.

The command will execute...the system will boot into Windows upon completion of command.

Louis

#8 Allan

Allan

  • BC Advisor
  • 8,562 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:10:07 PM

Posted 11 July 2011 - 10:58 AM

I suggest you boot to the XP CD and choose the first repair option. That will take you to the recovery console. Once there, run chkdsk /r

If the system still doesn't boot after that I suggest a repair install: Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/

#9 bigdad1939

bigdad1939
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 11 July 2011 - 11:43 AM

I can't run anything. all I have is the bsod. It will not boot from cdrom.It starts to load xp then shuts down and starts up again.

#10 Allan

Allan

  • BC Advisor
  • 8,562 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:10:07 PM

Posted 11 July 2011 - 01:45 PM

Make sure the cd drive is the first device in the bios boot order. You should be able to boot to the cd.

#11 bigdad1939

bigdad1939
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 11 July 2011 - 02:33 PM

It is first but still won't boot

#12 Allan

Allan

  • BC Advisor
  • 8,562 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:10:07 PM

Posted 11 July 2011 - 02:35 PM

If the cd drive is first and the cd is bootable, you should be able to boot to it

#13 bigdad1939

bigdad1939
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:07 PM

Posted 12 July 2011 - 09:49 AM

Changed xp disks Got machine running. Thanks alot for your help.

Thanks again Highpockets

#14 Allan

Allan

  • BC Advisor
  • 8,562 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:10:07 PM

Posted 12 July 2011 - 09:52 AM

There you go - not a good disc - happens all the time. Glad you're up and running.

#15 josh_the_techie

josh_the_techie

  • Members
  • 93 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:10:07 PM

Posted 12 July 2011 - 09:55 AM

Awesome! Yeah...that happens all the time.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users