try this first then go thru the Guide again.
Please download exeHelper
to your desktop.
Double-click on exeHelper.com
to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt
(Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).