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CANNOT ENTER PASSWORD ON STARTUP


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#1 ElectricLyme

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Posted 11 July 2011 - 02:43 AM

I am using Windows Vista 32bit in a Dell Dimension C521 Desktop.
Occasionaly, on bootup I am unable to enter my password. The cursor blnks but I am unable to type in the word.
My keyboard (Microsoft Curve)is fairly new and otherwise works perfectly. I have also checked that its USB cable is fitted OK.
To clear the problem I have to shut down and restart the computer using the power button. I can then always type in the password and continue startup as if nothing had happened.
This is a very infrequent fault but of course I do not want it to get worse.
Any help and advice will be very much appreciated.

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#2 hamluis

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Posted 11 July 2011 - 11:50 AM

If you only have the inop keyboard problem when trying to login...I would think damaged profile.

Louis

#3 ElectricLyme

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Posted 12 July 2011 - 02:41 AM

Thanks, Louis for your reply. With regards to my profiles, do you mean that I should reset the password or is there anything else I should do?

I can live with the fault if it only a very rare ocurrance but of course I do not want it to get worse.

Thank you again.

#4 hamluis

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Posted 12 July 2011 - 01:08 PM

Your profile...is your username/account with all settings...which differentiaates you from another user with access/authority to use the system. I don't use Vista, but there should be a module under control panel called "user accounts" or something similar...which reflects your profile.

http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account

To test the premise that a given profile is damaged...one way is to create a new profile for yourself...and see if the same problems exist on that user account.

http://vistasupport.mvps.org/create_new_user_profile.htm

http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

#5 ElectricLyme

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Posted 13 July 2011 - 02:05 AM

Thanks again for you advice - I shall certainly give it a try.

:)

Edited by ElectricLyme, 13 July 2011 - 02:07 AM.





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