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Please help! Computer Broken


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13 replies to this topic

#1 parth95

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Posted 10 July 2011 - 07:39 PM

Hi, I have a old IMB computer that has ubuntu 11.04
Today, when I tried to get on my computer, i shook the mouse to wake it up, pushed keyboard buttons, but nothing happened, I tried to see what the problem was, and nothing. So then I restarted the computer, and the screen worked with the computer. But, it was on the startup screen for a really long time, then some black screen and words would come up, then these two pages would come up:
http://campl.us/exLunxaJ9Km
I am guessing that the hard drive is messed up. I dont care if I have to reinstall everything, but i am really scared about one thing.
All the pictures on the hard drive are really, really, really important. I feel really dumb for only having one copy of them, all on that computer. But, if it is possible in any way, then PLEASE help me out with retrieving the pictures. If you need ANY info at all, please, please tell me,all I want is to get the pictures back, thanks!!!

If this is posted in the wrong spot, then please move it, but dont delete it, thanks!!!!

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#2 Andrew

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Posted 10 July 2011 - 07:46 PM

Double check that you internet cord is securely inserted and reboot.

If that doesn't work (and it's just a shot in the dark) and if you have (or can download and burn) the Ubuntu installer CD then you can boot the computer from the CD and choose the "Try Ubuntu" option. This will boot up a Ubuntu desktop from the CD. From there you ought to be able to access your hard drive and move the photos somewhere safe (a flash drive, another computer on the network, heck even e-mail them to yourself.)

Once your data is safe, you can begin troubleshooting the problem or just run the installer to reinstall Ubuntu.

Edited by Andrew, 10 July 2011 - 07:51 PM.


#3 parth95

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Posted 10 July 2011 - 07:49 PM

WOW thanks so much for the reply!!! I will try as soon as I finish writing this!

I will tell you if it works! Thanks!!!!!!!!!!!!!!!!!!!!!!!

#4 parth95

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Posted 10 July 2011 - 07:53 PM

Hi, tried pushing f2, and the second picture on the link:
http://campl.us/exLunxaJ9Km
is what happens when I push f2.

I am downloading ubuntu 11.04 right now. I will reply with more news as soon as i can

#5 Andrew

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Posted 10 July 2011 - 07:54 PM

Ya, I didn't scroll down far enough. I edited my post to suggest checking the internet cord.

#6 parth95

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Posted 10 July 2011 - 08:12 PM

Hi, I will try the internet cable next, but as for the try ubuntu option. Everything is fresh now, there is nothing inside music, videos, pictures, which there obviously should be if it went back to the old state. So nope, that didnt work. But thanks anyways. I will try the cable now
If anything else comes to your mind, just brainstorm or whatever, anything you think of, I will try, so dont worry how the idea seems, ill try anything, I just need the pictures. THANKS!!!!!!!!!!!!

#7 parth95

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Posted 10 July 2011 - 08:19 PM

When i did checked the cable, now this page popped up:
http://campl.us/g1pQqf9fkGq

?????Now what do I do

#8 Andrew

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Posted 10 July 2011 - 09:03 PM

Hmm.

When booting the LiveCD, you files won't appear in the default Pictures, Music, etc folders. They will appear in /media/<drivename>/home/<yourusername>

#9 raw

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Posted 10 July 2011 - 10:28 PM

but as for the try ubuntu option. Everything is fresh now,

So you can boot from the CD and the system is working?
If so, open a terminal and type:
dmesg|grep -i error
Post any errors.

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#10 parth95

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Posted 10 July 2011 - 10:44 PM

Hi!
Once I go to the media folder, it only has the folder "cdrom" and then stuff inside of it.

When I type that in, this is what I got:

[244.460032] end_request: I/O error, dev fd0, sector 0

#11 raw

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Posted 10 July 2011 - 11:01 PM

That's a floppy drive error.
Open a terminal and type:
mount
Post the output.

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#12 parth95

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Posted 10 July 2011 - 11:37 PM

ok I will.

There is too much to type, so I will send a picture, hopefully it will not be hard for you.

http://campl.us/jfi9NYPoFVc

Thanks for the help! I really appreciate it.

#13 raw

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Posted 11 July 2011 - 09:08 PM

I don't see a mounted hard drive.
Show me the output from:
fdisk -l (that's lower case L)
Also you can copy/paste from the terminal, but
the pics work just as well.

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#14 parth95

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Posted 11 July 2011 - 09:44 PM

Hi, before your latest post, I restarted the computer a couple of times, and went inside the menu of the computer(forgot what its called) and told it to reset to default, because someone else told me it might fix it, and now, when i type what you told me in, nothing comes up. nothing comes up when I type the first thing you said either. Also, when I was in the menu, I checked to see the things in the computer, and the only IDE found was the cd drive, the rest had nothing in it




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