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Here We Go Again


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5 replies to this topic

#1 TajiTegu

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Posted 10 July 2011 - 10:18 AM

My computer is having more problems again and this time, it's going very slow when it wants to. Google is the only site that will load relatively fast but if I visit any other site, it's painfully slow. It's taking more than 15 seconds for pages to load when my computer used to load pages in a pinch before it got a virus called Windows Home Security 2012. It's also redirecting me to random sites when I click on a link. I am really considering just getting an iMac computer because this PC is driving me insane with all of these problems and this is not the first time this happened but maybe the fourth or fifth time and this computer is not old at all.

I've also used RKill, Malwarebytes Anti-Walware, scanned, updated, created system restore points, etc, you name it but the problems just keep coming back.

Edited by TajiTegu, 10 July 2011 - 10:19 AM.


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#2 cryptodan

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Posted 10 July 2011 - 10:24 AM

Can you post the logs from rkill and Malwarebytes Anti-Malware?

#3 TajiTegu

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Posted 10 July 2011 - 11:09 AM

Sure :) .


Rkill Log


This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 07/10/2011 at 11:53:06.
Operating System: Microsoft Windows XP


Processes terminated by Rkill or while it was running:

C:\Documents and Settings\Queen B\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\Queen B\Local Settings\Application Data\Google\Update\1.3.21.57\GoogleCrashHandler.exe
C:\Documents and Settings\Cherelle.PREFERED-AB0771\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Documents and Settings\Cherelle.PREFERED-AB0771\Local Settings\Application Data\Google\Update\1.3.21.57\GoogleCrashHandler.exe


Rkill completed on 07/10/2011 at 11:53:39.



Malwarebytes Anti-Malware Log


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7063

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/10/2011 12:08:23 PM
mbam-log-2011-07-10 (12-08-22).txt

Scan type: Quick scan
Objects scanned: 226004
Time elapsed: 12 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by TajiTegu, 10 July 2011 - 11:10 AM.


#4 cryptodan

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Posted 10 July 2011 - 11:32 AM

Perform a complete scan with Malwarebytes.

#5 TajiTegu

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Posted 10 July 2011 - 02:39 PM

Here's the log from the full scan. It says nothing was detected but both firefox and google chrome are still running slow.


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7063

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/10/2011 3:04:03 PM
mbam-log-2011-07-10 (15-04-03).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|)
Objects scanned: 319786
Time elapsed: 2 hour(s), 26 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 cryptodan

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Posted 10 July 2011 - 08:19 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.




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