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Removing Backdoor:Win32/Cycbot.B


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17 replies to this topic

#1 lulu171

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Posted 10 July 2011 - 02:52 AM

Hello!
As per this thread: how do i remove Backdoor:Win32/Cycbot.B, I have followed the directions to run both DrWeb CureIt and MBAM. As the OP of the thread, I am also running Win 7, 64 bit. My laptop battery died during the first scan using Dr.Web so I had to start over. I don't know if that matters or not but I thought I should mention it.

Here is the log for Dr. Web:

0113577e.qua\data001;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine\0113577e.qua;Trojan.DownLoader4.4632;;
0113577e.qua;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine;Container contains infected objects;Moved.;
4a9d8c76.qua\data001;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine\4a9d8c76.qua;Trojan.DownLoader2.46297;;
4a9d8c76.qua;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine;Container contains infected objects;Moved.;
4bd0228d.qua\data001;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine\4bd0228d.qua;Trojan.DownLoader4.4313;;
4bd0228d.qua;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine;Container contains infected objects;Moved.;
53470d9d.qua\data001;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine\53470d9d.qua;Trojan.DownLoader4.4313;;
53470d9d.qua;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine;Container contains infected objects;Moved.;
672f1440.qua\data001;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine\672f1440.qua;Trojan.DownLoader4.4313;;
672f1440.qua;C:\Documents and Settings\Yeung\DoctorWeb\Quarantine;Container contains infected objects;Moved.;
CouponPrinter.ocx;C:\Windows;Adware.Coupons.34;Incurable.Moved.;

Here is the log for MBAM:

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7060

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

7/10/2011 2:18:35 AM
mbam-log-2011-07-10 (02-18-35).txt

Scan type: Quick scan
Objects scanned: 169851
Time elapsed: 7 minute(s), 10 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
c:\Users\Yeung\AppData\Roaming\microsoft\conhost.exe (Trojan.Agent) -> 2492 -> Unloaded process successfully.
c:\Users\Yeung\AppData\Local\Temp\csrss.exe (Trojan.Agent) -> 2664 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\conhost (Trojan.Agent) -> Value: conhost -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\conhost (Trojan.Agent) -> Value: conhost -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Value: Load -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell.Gen) -> Value: Shell -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Bad: (C:\Users\Yeung\AppData\Local\Temp\csrss.exe) Good: () -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Yeung\AppData\Roaming\microsoft\conhost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Users\Yeung\AppData\Local\Temp\0.3748987320159546.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
c:\Users\Yeung\AppData\Local\Temp\csrss.exe (Trojan.Agent) -> Quarantined and deleted successfully.






I also fixed my Proxy settings to NO PROXY, as they were set to a manual proxy. Is there anything else I should do or am I free and clear?

Thanks so much for any help/advice/feedback offered! :wink:

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#2 lulu171

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Posted 10 July 2011 - 02:53 AM

I ran another scan after I rebooted and this is the log for it.

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7060

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

7/10/2011 2:30:34 AM
mbam-log-2011-07-10 (02-30-34).txt

Scan type: Quick scan
Objects scanned: 169473
Time elapsed: 8 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#3 Broni

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Posted 10 July 2011 - 11:12 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#4 lulu171

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Posted 10 July 2011 - 11:34 AM

Results of screen317's Security Check version 0.99.7
Windows 7
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 22
Adobe Flash Player 10.3.181.22
Adobe Reader X (10.0.1)
Mozilla Firefox (x86 en-US..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````

************************************************************
MiniToolBox by Farbar
Ran by Yeung (administrator) on 10-07-2011 at 12:35:09
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:55960

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Local Area Connection 2" address=169.254.171.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Yeung-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 06-24-2C-23-83-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-23-5A-42-88-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5009 802.11a/g/n WiFi Adapter
Physical Address. . . . . . . . . : 00-24-2C-23-83-C3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7d09:5eea:a3fb:5721%10(Preferred)
IPv4 Address. . . . . . . . . . . : 172.16.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, July 10, 2011 12:14:54 PM
Lease Expires . . . . . . . . . . : Monday, July 11, 2011 12:14:59 PM
Default Gateway . . . . . . . . . : 172.16.0.1
DHCP Server . . . . . . . . . . . : 172.16.0.1
DHCPv6 IAID . . . . . . . . . . . : 184558636
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-A2-2E-BF-00-23-5A-42-88-30
DNS Servers . . . . . . . . . . . : 172.16.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{FF68ECC2-7790-46E5-B064-36A52AB409E2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:288d:d7ca:b8c9:ee77(Preferred)
Link-local IPv6 Address . . . . . : fe80::288d:d7ca:b8c9:ee77%20(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 172.16.0.1

Name: google.com
Addresses: 74.125.229.113
74.125.229.114
74.125.229.115
74.125.229.116
74.125.229.112


Pinging google.com [74.125.229.115] with 32 bytes of data:
Reply from 74.125.229.115: bytes=32 time=23ms TTL=53
Reply from 74.125.229.115: bytes=32 time=22ms TTL=53

Ping statistics for 74.125.229.115:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
Server: UnKnown
Address: 172.16.0.1

Name: yahoo.com
Addresses: 69.147.125.65
72.30.2.43
98.137.149.56
209.191.122.70
67.195.160.76


Pinging yahoo.com [67.195.160.76] with 32 bytes of data:
Reply from 67.195.160.76: bytes=32 time=57ms TTL=48
Reply from 67.195.160.76: bytes=32 time=56ms TTL=48

Ping statistics for 67.195.160.76:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 56ms, Maximum = 57ms, Average = 56ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...06 24 2c 23 83 c3 ......Microsoft Virtual WiFi Miniport Adapter
11...00 23 5a 42 88 30 ......Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
10...00 24 2c 23 83 c3 ......Atheros AR5009 802.11a/g/n WiFi Adapter
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.16.0.1 172.16.0.2 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
172.16.0.0 255.255.255.0 On-link 172.16.0.2 281
172.16.0.2 255.255.255.255 On-link 172.16.0.2 281
172.16.0.255 255.255.255.255 On-link 172.16.0.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 172.16.0.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 172.16.0.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
20 58 ::/0 On-link
1 306 ::1/128 On-link
20 58 2001::/32 On-link
20 306 2001:0:4137:9e76:288d:d7ca:b8c9:ee77/128
On-link
10 281 fe80::/64 On-link
20 306 fe80::/64 On-link
20 306 fe80::288d:d7ca:b8c9:ee77/128
On-link
10 281 fe80::7d09:5eea:a3fb:5721/128
On-link
1 306 ff00::/8 On-link
20 306 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/10/2011 04:07:44 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\Yeung\AppData\Local\Temp\_av_sfx.tm~a03388\avast.setup /sfx /sfxstorage "C:\Users\Yeung\AppData\Local\Temp\_av_sfx.tm~a03388" /brandcode "A" /srcpath "C:\Users\Yeung\DOCUME~1\Desktop" /sfxname "setup_av_free"; Description = avast! Free Antivirus Setup; Error = 0x800706be).

Error: (07/10/2011 04:07:01 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (07/10/2011 03:35:20 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (07/10/2011 03:24:37 AM) (Source: System Restore) (User: )
Description: System restore ended unexpectedly because of power loss or a program error. Additional information: (Windows Backup).

Error: (07/10/2011 01:51:40 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe" -Embedding; Description = Configured Microsoft Office Professional Plus 2010; Error = 0x8007043c).

Error: (07/10/2011 01:51:36 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe" -Embedding; Description = Configured Microsoft Office Professional Plus 2010; Error = 0x8007043c).

Error: (07/09/2011 00:25:41 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 14.0.5123.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ff8

Start Time: 01cc3e53a01e7b82

Termination Time: 63

Application Path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE

Report Id: 09120f0f-aa48-11e0-97ac-00235a428830

Error: (07/08/2011 03:40:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "imaging1".Error in manifest or policy file "imaging2" on line imaging3.
The element imaging appears as a child of element urn:schemas-microsoft-com:asm.v1^assembly which is not supported by this version of Windows.

Error: (07/07/2011 00:33:31 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {2f4cc206-b2fc-41a3-86aa-6b2b46cafdad}

Error: (07/04/2011 07:37:35 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005).


System errors:
=============
Error: (07/10/2011 00:14:33 PM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (07/10/2011 00:14:33 PM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (07/10/2011 03:39:13 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort2.

Error: (07/10/2011 03:23:40 AM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (07/10/2011 03:23:40 AM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (07/10/2011 02:20:47 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (07/10/2011 02:20:21 AM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (07/10/2011 02:20:21 AM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (07/10/2011 02:04:10 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

Feature: %%835

Error Code: 0x80004005

Error description: Unspecified error

Reason: %%842

Error: (07/10/2011 02:03:40 AM) (Source: atikmdag) (User: )
Description: Display is not active


Microsoft Office Sessions:
=========================
Error: (07/10/2011 04:07:44 AM) (Source: System Restore)(User: )
Description: C:\Users\Yeung\AppData\Local\Temp\_av_sfx.tm~a03388\avast.setup /sfx /sfxstorage "C:\Users\Yeung\AppData\Local\Temp\_av_sfx.tm~a03388" /brandcode "A" /srcpath "C:\Users\Yeung\DOCUME~1\Desktop" /sfxname "setup_av_free"avast! Free Antivirus Setup0x800706be

Error: (07/10/2011 04:07:01 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (07/10/2011 03:35:20 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (07/10/2011 03:24:37 AM) (Source: System Restore)(User: )
Description: Windows Backup

Error: (07/10/2011 01:51:40 AM) (Source: System Restore)(User: )
Description: C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe" -EmbeddingConfigured Microsoft Office Professional Plus 20100x8007043c

Error: (07/10/2011 01:51:36 AM) (Source: System Restore)(User: )
Description: C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe" -EmbeddingConfigured Microsoft Office Professional Plus 20100x8007043c

Error: (07/09/2011 00:25:41 PM) (Source: Application Hang)(User: )
Description: WINWORD.EXE14.0.5123.5000ff801cc3e53a01e7b8263C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE09120f0f-aa48-11e0-97ac-00235a428830

Error: (07/08/2011 03:40:42 PM) (Source: SideBySide)(User: )
Description: imagingurn:schemas-microsoft-com:asm.v1^assemblyc:\program files\microsoft security client\MSESysprep.dllc:\program files\microsoft security client\MSESysprep.dll10

Error: (07/07/2011 00:33:31 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {2f4cc206-b2fc-41a3-86aa-6b2b46cafdad}

Error: (07/04/2011 07:37:35 PM) (Source: Windows Backup)(User: )
Description: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005)


========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 32%
Total physical RAM: 3837.83 MB
Available physical RAM: 2588.39 MB
Total Pagefile: 7673.86 MB
Available Pagefile: 6361.05 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.79 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:284.04 GB) (Free:202.33 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.05 GB) (Free:13.96 GB) NTFS

================= Users: ==================================================

User accounts for \\YEUNG-PC

-------------------------------------------------------------------------------
Administrator Guest Yeung
The command completed successfully.

================= End of Users ============================================

Edited by lulu171, 10 July 2011 - 11:36 AM.


#5 Broni

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Posted 10 July 2011 - 11:40 AM

I still need GMER log.

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#6 lulu171

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Posted 10 July 2011 - 01:26 PM

the GMER Log was blank. A box popped up saying no modifications had been made.

Thanks for all your help.

#7 Broni

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Posted 10 July 2011 - 01:38 PM

Re-run MiniToolbox...

Checkmark following boxes:
  • Flush DNS
  • Reset IE Proxy Settings
Click Go and post the result.

Restart computer.

Re-run MiniToolbox...

Checkmark following boxes:
  • Report IE Proxy Settings
Click Go and post the result.

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#8 lulu171

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Posted 10 July 2011 - 01:45 PM

Re-run MiniToolbox...

Checkmark following boxes:

  • Flush DNS
  • Reset IE Proxy Settings
Click Go and post the result.

Restart computer.

Re-run MiniToolbox...

Checkmark following boxes:
  • Report IE Proxy Settings
Click Go and post the result.


MiniToolBox by Farbar
Ran by Yeung (administrator) on 10-07-2011 at 14:42:58
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************


================= Flush DNS: ==============================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

================= End of Flush DNS ========================================

"Reset IE Proxy Settings": Proxy Settings were reset.



Now I will restart computer.

#9 lulu171

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Posted 10 July 2011 - 01:48 PM

MiniToolBox by Farbar
Ran by Yeung (administrator) on 10-07-2011 at 14:47:39
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================

#10 Broni

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Posted 10 July 2011 - 01:59 PM

How is redirection now?

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#11 lulu171

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Posted 10 July 2011 - 02:01 PM

No redirection anymore.

#12 Broni

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Posted 10 July 2011 - 02:02 PM

Nice :)

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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#13 lulu171

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Posted 10 July 2011 - 08:01 PM

There were no threats found so there was nothing left to export.
:thumbsup:

#14 Broni

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Posted 10 July 2011 - 08:21 PM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

=============================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

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#15 lulu171

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Posted 10 July 2011 - 10:50 PM

Posted Image

Which of these should I delete? or should I keep them all?

I know to keep Malware, TFC, and Avira. Since Dr.Web is what quarantined the virus, would it be unwise to delete it?

Thank you so much for all your help.




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