Posted 16 July 2011 - 04:28 PM
I'm sorry that you were disappointed. However, we have a huge number of people requesting help at the moment and our current backlog has now stretched out to 12 days. Remember that the people who offer help here are all volunteers and receive no payment for the services they offer.
As this issue appears to be resolved I am closing the topic. Please send me (or any other Moderator) a Personal Message (PM) if you would like the topic re-opened.
The power of accurate observation is commonly called cynicism by those who haven't got it.
—George Bernard Shaw