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not decteting new hard drive on boot


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#1 istadevata

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Posted 09 July 2011 - 08:06 AM

I bought a new internal hard drive and have tried to install it in two seperate systems but nither system will detect the drive on boot. It is not listed as equipment in the inital boot menu.

The Seagate troubleshooting support wasnt too helpful or understandable. The inital response is that there may be a problem with the transfer rate and the jumpers may need to be adjusted. I cant tell how to determine if the motherboard transfer rate is 1.5 GB or 3.0 GB per sec or how to adjust a jumper if that is the problem. That is the first problem i cant get past.

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#2 cryptodan

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Posted 09 July 2011 - 08:09 AM

What kind of motherboard do you have?

#3 istadevata

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Posted 09 July 2011 - 08:37 AM

Biostar N68S+

#4 cryptodan

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Posted 09 July 2011 - 08:49 AM

You may need to check your BIOS and see if its updated.

#5 istadevata

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Posted 09 July 2011 - 08:56 AM

ok, how would i go about doing that? because i have two motherboards that arent recognizing it.

#6 cryptodan

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Posted 09 July 2011 - 09:06 AM

Are there active operating systems?>

#7 istadevata

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Posted 12 July 2011 - 06:20 PM

no, the hard drive is brand new, i have a new install of windows 7 I was planning on installing but i cant because i cant get the hard drive started.

#8 cryptodan

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Posted 12 July 2011 - 06:54 PM

What kind of drive is it, and what size is it?

#9 istadevata

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Posted 13 July 2011 - 09:11 AM

The drive is a Seagate Barracuda 11 500GB, its remanufactured, but new from Fry's Electronics.

#10 cryptodan

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Posted 13 July 2011 - 09:22 AM

Your motherboard should be able to detect this drive just fine. Are you connecting it properly making sure that the data cable the smaller of the 2 connections is connected to the right port on the motherboard, and the larger one which is power?

#11 istadevata

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Posted 16 July 2011 - 05:38 PM

As far as I can tell the hard drive is connected properly. Im pretty sure because i can switch it out with another hard drive and the motherboard sees it just fine, using the same cable connections and the same cables.

#12 hamluis

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Posted 16 July 2011 - 09:26 PM

When connected...does this drive appear among the drive list in the BIOS?

You keep saying motheerboard won't recognize...does the BIOS detect it?

If not, then the motherboard cannot/won't.

Louis

#13 cryptodan

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Posted 19 July 2011 - 07:52 AM

You still have the old HD installed? In this case, see the master / slave jumpers might be in order. I know you have a lot of experience with this stuff, so I'm just wondering if you could get over it seemed.



This only applies to older drives such as PATA ones that use a 40/80 pin cable. SATA Drives are not slave/master per se.

#14 Allan

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Posted 19 July 2011 - 07:56 AM

If you've tried the drive with two different systems and have exactly the same problem it's very possible the drive is DOA. I'd return it and try a different one.

#15 istadevata

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Posted 21 July 2011 - 06:00 PM

Thanks,

Im going to take it to a shop and let them test it and try and get it going, I know they can tell me for sure it the drive is any good or not




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