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Startup Question


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#1 Junior2007

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Posted 08 July 2011 - 09:34 PM

I believe this is the correct forum, so here goes.

Operating system - XP Media Center

Laptop - Dell Inspiron E1505

I'm having a problem lately with my laptop starting up. I turn it on, the Windows XP screen comes on, everything seems fine until I get to my sign in page where my username appears and I enter my password. I enter the proper password, hit ENTER, then the computer freezes and I can't do anything. I have tried this with a fully charged battery as well as the AC cord plugged in but it does it numerous times. I can somehow get logged on but only after multiple attempts. I don't believe this to be virus related as I keep the computer clean and up to date with all security software but I am not sure what the cause of this might be?

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#2 Animal

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Posted 08 July 2011 - 10:17 PM

Tried starting in safe mode?

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#3 Junior2007

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Posted 08 July 2011 - 10:48 PM

Tried constantly pressing F7 during startup, can't get it to go to the safe mode black screen.

#4 Animal

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Posted 08 July 2011 - 10:55 PM

Are you sure your make and model use F7? The vast majority of computers I've ever known or used use F8 as the safe mode F key.

EDIT: Take a look here if you're not sure: How to start Windows in Safe Mode

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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#5 Junior2007

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Posted 09 July 2011 - 08:41 AM

I'll try F-8. Took 3 tries to get logged on today. Still not sure what's causing this.

#6 hamluis

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Posted 09 July 2011 - 08:51 AM

If your problems only occur at the login...I would tend to suspect a damaged profile.

I would create a second profile...then try logging in using that profile.

If the newly created profile does not exhibit the same behavior as the original...we have a loser :).

Windows XP Problems if Your Profile Is Damaged - http://support.microsoft.com/kb/326688

Create a Duplicate User Profile with a Different Name - http://windowsxp.mvps.org/dupprofile.htm

Copy Data from a Corrupted User Profile to a New Profile in Windows XP - http://support.microsoft.com/kb/811151

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#7 Junior2007

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Posted 09 July 2011 - 09:06 AM

I'll try a safe mode start with a restore point to see if that cleans things up. If not then I'll go the profile route. Thanks for the help.




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