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Waiting for about blank


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15 replies to this topic

#1 LostFarang

LostFarang

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Posted 08 July 2011 - 01:22 PM

Hello all,
I keep getting 'waiting for about blank' at bottom left of browser window. Web pages are slow to load and sometimes browser stops responding.
I am using Windows XP SP3 and IE8.
Any help on this appreciated,
Thanks.

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#2 Broni

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Posted 08 July 2011 - 03:36 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

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#3 LostFarang

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Posted 09 July 2011 - 05:29 AM

Thanks, here are the log files,

Security Check

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2011
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

MVPS Hosts File
Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.2.153.1
Adobe Reader 8.3.0
Out of date Adobe Reader installed!
Mozilla Firefox (x86 en-GB..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
IObit IObit Malware Fighter IMFsrv.exe
``````````End of Log````````````


MiniToolBox

MiniToolBox by Farbar
Ran by Tony (administrator) on 09-07-2011 at 14:27:12
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host


=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : REDDWARF

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated Controller

Physical Address. . . . . . . . . : 00-0F-1F-A9-E8-F9

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : 09 July 2011 13:25:24

Lease Expires . . . . . . . . . . : 10 July 2011 13:25:24

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 209.85.175.106, 209.85.175.99, 209.85.175.104, 209.85.175.105
209.85.175.103, 209.85.175.147



Pinging google.com [209.85.175.104] with 32 bytes of data:



Reply from 209.85.175.104: bytes=32 time=161ms TTL=52

Reply from 209.85.175.104: bytes=32 time=147ms TTL=52



Ping statistics for 209.85.175.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 147ms, Maximum = 161ms, Average = 154ms

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70, 69.147.125.65, 67.195.160.76, 72.30.2.43
98.137.149.56



Pinging yahoo.com [69.147.125.65] with 32 bytes of data:



Reply from 69.147.125.65: bytes=32 time=443ms TTL=47

Reply from 69.147.125.65: bytes=32 time=412ms TTL=47



Ping statistics for 69.147.125.65:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 412ms, Maximum = 443ms, Average = 427ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0f 1f a9 e8 f9 ...... Broadcom 570x Gigabit Integrated Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.4 192.168.1.4 20
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 20
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 20
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 20
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/09/2011 00:18:12 AM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module unknown, version 0.0.0.0, fault address 0x02dbda33.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (07/09/2011 00:17:49 AM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (07/07/2011 11:47:31 PM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (07/07/2011 01:06:19 AM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (07/06/2011 11:51:22 PM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (07/05/2011 02:17:42 PM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (07/03/2011 09:33:10 PM) (Source: Application Error) (User: )
Description: Faulting application skype.exe, version 5.2.60.113, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
Processing media-specific event for [skype.exe!ws!]

Error: (07/01/2011 00:13:25 AM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (06/26/2011 09:34:07 PM) (Source: Application Error) (User: )
Description: Faulting application divx plus player.exe, version 10.2.1.20, faulting module qtcore4.dll, version 4.5.0.0, fault address 0x000e1b16.
Processing media-specific event for [divx plus player.exe!ws!]

Error: (06/21/2011 06:46:32 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19088, fault address 0x000ec5c5.
Processing media-specific event for [iexplore.exe!ws!]


System errors:
=============
Error: (07/09/2011 01:28:09 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/09/2011 01:00:57 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.

Error: (07/09/2011 01:00:46 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.

Error: (07/08/2011 01:02:37 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PCIIde

Error: (07/08/2011 01:02:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/08/2011 00:51:47 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.

Error: (07/08/2011 00:51:10 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.4 for the Network Card with network address 000F1FA9E8F9 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/07/2011 00:53:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (07/07/2011 00:51:08 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 000F1FA9E8F9 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/07/2011 00:46:18 PM) (Source: 0) (User: )
Description: 192.168.1.200:25:22:95:60:A2


Microsoft Office Sessions:
=========================
Error: (07/09/2011 00:18:12 AM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20unknown0.0.0.002dbda33

Error: (07/09/2011 00:17:49 AM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (07/07/2011 11:47:31 PM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (07/07/2011 01:06:19 AM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (07/06/2011 11:51:22 PM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (07/05/2011 02:17:42 PM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (07/03/2011 09:33:10 PM) (Source: Application Error)(User: )
Description: skype.exe5.2.60.113kernel32.dll5.1.2600.578100012afb

Error: (07/01/2011 00:13:25 AM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (06/26/2011 09:34:07 PM) (Source: Application Error)(User: )
Description: divx plus player.exe10.2.1.20qtcore4.dll4.5.0.0000e1b16

Error: (06/21/2011 06:46:32 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.19088000ec5c5


========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 84%
Total physical RAM: 511.23 MB
Available physical RAM: 81.78 MB
Total Pagefile: 2480.41 MB
Available Pagefile: 1803.48 MB
Total Virtual: 2047.88 MB
Available Virtual: 1994.1 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:37.26 GB) (Free:23.8 GB) NTFS
3 Drive e: (PQI 320GB) (Fixed) (Total:298.02 GB) (Free:122.03 GB) FAT32
4 Drive f: (TOSHIBA 500GB) (Fixed) (Total:465.76 GB) (Free:25.06 GB) NTFS

================= Users: ==================================================

User accounts for \\REDDWARF

-------------------------------------------------------------------------------
Administrator ASPNET Guest
HelpAssistant SUPPORT_388945a0 Tony
The command completed successfully.

================= End of Users ============================================


MBAM


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7054

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

09/07/2011 14:56:11
mbam-log-2011-07-09 (14-56-11).txt

Scan type: Quick scan
Objects scanned: 162159
Time elapsed: 7 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GMER

GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-07-09 17:15:32
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 HTS548040M9AT00 rev.MG2OA53A
Running: r76bjq3z.exe; Driver: C:\DOCUME~1\Tony\LOCALS~1\Temp\kwrcrpob.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwAssignProcessToJobObject [0xF4FBAFC0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwCreateFile [0xF4FBBA56]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys (RapportCerberus/Trusteer Ltd.) ZwCreateThread [0xF87F8E20]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys (RapportCerberus/Trusteer Ltd.) ZwDeleteFile [0xF87F7E7C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteKey [0xF4FBF27C]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwDeleteValueKey [0xF4FBF2AE]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwLoadKey [0xF4FBF410]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenFile [0xF4FBBB2C]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xF89DD738]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwOpenThread [0xF4FBB2F6]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwProtectVirtualMemory [0xF4FBB428]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwQueryValueKey [0xF4FBF386]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRenameKey [0xF4FBF2F0]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwReplaceKey [0xF4FBF322]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwRestoreKey [0xF4FBF354]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSetContextThread [0xF4FBAF66]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys (RapportCerberus/Trusteer Ltd.) ZwSetInformationFile [0xF87F7EF0]
SSDT \??\C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys (RapportCerberus/Trusteer Ltd.) ZwSetValueKey [0xF87F8CFC]
SSDT \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys (RapportPG/Trusteer Ltd.) ZwSuspendThread [0xF4FBAF02]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xF89DD7DC]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xF89DD878]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xF89DD914]

---- Kernel code sections - GMER 1.0.15 ----

PAGE ntoskrnl.exe!ZwCreateSemaphore + 449 8057BC56 7 Bytes JMP F8DDC060

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1516] ntdll.dll!KiUserApcDispatcher 7C90E450 5 Bytes JMP 004140F0 C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe (RapportMgmtService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1516] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 71A60001
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1516] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 71A00022
.text C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe[1516] WS2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 71A90022
.text C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe[1984] kernel32.dll!CreateThread + 1A 7C8106F1 4 Bytes CALL 0044C909 C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe (IObit Malware Fighter Service/IObit)
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[3932] ntdll.dll!KiUserApcDispatcher 7C90E450 5 Bytes JMP 0043E8F0 C:\Program Files\Trusteer\Rapport\bin\RapportService.exe (RapportService/Trusteer Ltd.)
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[3932] kernel32.dll!LoadLibraryExW + C4 7C801BB9 4 Bytes CALL 71A80001
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[3932] USER32.dll!GetGUIThreadInfo + FB 7E428023 6 Bytes JMP 71AE001E
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[3932] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 719E0022
.text C:\Program Files\Trusteer\Rapport\bin\RapportService.exe[3932] WS2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 71A20022

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \FileSystem\Ntfs \Ntfs pffilter.sys (Protected Folder filter driver/IObit Information Technology)
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \FileSystem\Fastfat \Fat pffilter.sys (Protected Folder filter driver/IObit Information Technology)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0011b107a253
Reg HKLM\SYSTEM\ControlSet002\Services\BTHPORT\Parameters\Keys\0011b107a253 (not active ControlSet)
Reg HKLM\SOFTWARE\Classes\//
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo@FriendlyName Indeo? video 5.10 Compression Filter
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo@CLSID {1F73E9B1-8C3A-11D0-A3BE-00A0C9244436}
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo@FilterData 0x02 0x00 0x00 0x00 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{33D9A760-90C8-11d0-BD43-00A0C911CE86}\Instance\Indeo@EncoderType 1

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\All Users\Application Data\IObit\Protected Folder\config.ini 73 bytes
File C:\Documents and Settings\All Users\Application Data\IObit\Protected Folder\drawposs.db 21 bytes
File C:\Documents and Settings\All Users\Application Data\IObit\Protected Folder\fstile.cds 148 bytes
File C:\Documents and Settings\All Users\Application Data\IObit\Protected Folder\ucpl.dat 4 bytes

---- EOF - GMER 1.0.15 ----

#4 Broni

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Posted 09 July 2011 - 10:57 AM

Does this issue happen in IE only, or in Firefox as well?

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#5 LostFarang

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Posted 10 July 2011 - 02:52 AM

OK, I just tested this because I never really used Firefox, when I first had problems with IE, which was very slow to load, pages and new tabs very slow to open, so I installed Firefox, after using it for about 10 minutes it was no better, so I went back to using IE.
I used Firefox for last couple of hours and didnt see 'waiting for about:blank'
So it looks like this is with IE only.

#6 Broni

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Posted 10 July 2011 - 10:20 AM

Open IE, go Tools>Internet options>Advanced tab and click on "Reset" button.
Restart IE.
Better?

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#7 LostFarang

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Posted 10 July 2011 - 10:55 PM

No mate, I did that a few weeks ago, but I just reset again and straight away after restarting IE got 'waiting for about:blank'

#8 Broni

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Posted 10 July 2011 - 11:07 PM

Is your home page set to "blank", or something else?

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#9 LostFarang

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Posted 12 July 2011 - 02:08 AM

My homepage is set to www.google.co.uk
I am only seeing 'waiting for about:blank' on bottom left of browser window, I do not get redirected to about:blank page.

#10 Broni

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Posted 12 July 2011 - 07:18 PM

Clear your Java Cache

  • Go Start>Control Panel (Classic View)>Java
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - leave BOTH checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window.
    • Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

===============================================================

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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#11 LostFarang

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Posted 13 July 2011 - 04:35 AM

OK, done all that,
ESET found nothing and didnt create scan log.

#12 Broni

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Posted 13 July 2011 - 05:58 PM

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

===========================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

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#13 LostFarang

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Posted 14 July 2011 - 01:55 AM

OK, done all that, Secunia PSI works well, not heard of that before.
So, you say my computer is clean, are you saying that seeing 'waiting for about:blank' is not a problem, because I still see that.

#14 Broni

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Posted 14 July 2011 - 01:33 PM

Since you're not experiencing any ill effects I'd leave it alone.

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#15 LostFarang

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Posted 15 July 2011 - 01:12 AM

OK thanks




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