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GMER log for boopme


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49 replies to this topic

#1 Billy_p

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Posted 08 July 2011 - 12:30 PM

HI,

Log attachged as requested (http://www.bleepingcomputer.com/forums/topic408020.html/page__gopid__2323129#entry2323129)

Attached Files

  • Attached File  gmer.zip   48.98KB   5 downloads


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#2 Blade81

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Posted 27 July 2011 - 03:52 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Billy_p

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Posted 30 July 2011 - 04:52 AM

Hi Blade81,

No need to apologise, thanks for getting back. Sorry for the delayed response. Please find attached the two files requested,

Cheers
Billy

Attached Files



#4 Blade81

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Posted 30 July 2011 - 04:24 PM

Hi,

Please post also a fresh gmer log and a short description of remaining issues.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 Billy_p

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Posted 06 August 2011 - 09:48 AM

Hi there,

Sorry for delay, have been away from comp for a while. Please find a fresh GMER attached.

The issues with the comp are
1. Google searches are redirected (as are all other search engines!)
2. Youtube etc wont play

Cheers
Billy

Attached Files



#6 Blade81

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Posted 06 August 2011 - 10:29 AM

Hi


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 Billy_p

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Posted 09 August 2011 - 03:07 PM

Hi,

I have run the suggested progs and files are attached. Please let me now if I have done something wrong!

Thanks again!
Billy

Attached Files



#8 Blade81

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Posted 10 August 2011 - 08:48 AM

Hi,

Is your Norton 360 license still valid?


Uninstall old Adobe Reader versions and get the latest one (Adobe Reader 10.1) here or get Foxit Reader here. Make sure you don't (unless you want to) install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Uninstall your current Adobe shockwave player and get the fresh one here if needed.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 7.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.


* Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is UNchecked and the option Scan unwanted applications is checkmarked.
  • Click Scan
  • Wait for the scan to finish.

Post back its report and a fresh dds.txt log. Is it still redirecting?

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#9 Billy_p

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Posted 10 August 2011 - 04:09 PM

Hi there, thanks for this, heres an update now...

No, the Norton is no longer valid.

I have done the installing and run the ESET thing. I have attached what I think you wanted from that.

However, when i run dds now it doesnt give anything back, just closes.

The google redirect appears to be fixed now, videos play on youtube but without sound.

What do i do next?

Cheers
Billy

Attached Files



#10 Blade81

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Posted 11 August 2011 - 03:18 AM

Hi,

Reboot and try to run dds after that.

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#11 Billy_p

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Posted 11 August 2011 - 06:07 AM

Hi,

Dona and attahed,
Cheers
Billy

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#12 Blade81

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Posted 11 August 2011 - 11:39 PM

Hi,

No, the Norton is no longer valid.

You need to replace Norton with another antivirus solution (unless you're going to renew the license). That can wait until we've finished.

Clear Java cache.

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop.
@ECHO OFF
REGEDIT /E "%userprofile%\desktop\results.txt" "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32"
DEL %0

Right click on fixes.bat file and select "run as administrator" to execute it. Results.txt file should appear on your desktop. Post back its contents, please.

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#13 Blade81

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Posted 25 August 2011 - 10:41 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft Windows Insider MVP 2016-2017

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#14 Blade81

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Posted 01 September 2011 - 11:59 AM

This topic has been re-opened at the request of the person who originally posted.

Microsoft Windows Insider MVP 2016-2017

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#15 Billy_p

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Posted 01 September 2011 - 12:06 PM

Thanks Blade,

Please find results file attached,

Cheers
Billy

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