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PC Acting Strangely


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3 replies to this topic

#1 LithiumRain

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Posted 08 July 2011 - 08:48 AM

Lately my PC is acting very strange. Sometimes when i click links it takes me to the same weird dating sites. Also my Firefox V.5 will not start unless I use the install file to re-install it and open it through the install program at the end. Is there anywhere on the forum I can post a HiJackThis Log file or anything.

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#2 MarkGS

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Posted 08 July 2011 - 08:53 AM

You need to go post in I am infected what do I do section. http://www.bleepingcomputer.com/forums/forum103.html

#3 Queen-Evie

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Posted 08 July 2011 - 11:40 AM

You have a choice to make.

You can post in Am I Infected? and wait for someone to let you know what scans are needed. No DDS, HijackThis, or ComboFix logs should be posted in Am I Infected?

If you want to post logs:

Follow the directions HERE:Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help.

Please note that the guide now recommends using DDS instead of Hijack This.

After running all the requested tools, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum.

Include a description of your issue, and a link to this topic. Also, in this topic, please reply and state that you did post logs in the above forum.

After your logs have been posted

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

Edited by Queen-Evie, 08 July 2011 - 11:47 AM.


#4 hamluis

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Posted 12 July 2011 - 01:45 PM

Reference: http://www.bleepingcomputer.com/forums/topic408517.html/page__p__2326418#entry2326418

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Now that your log is posted and you are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis




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