Some types of malware will target security tools to keep them from running properly. If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe
, select Rename
and give it a random name with the .com
file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these instructions
. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before
downloading and saving to the computer or to perform the scan in "safe mode
If it still will not run using any of the methods above, then download and run Symantec's FixTDSS.exe
(Backdoor.Tidserv Removal Tool).