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Frozen Black Screen/Unable to boot into Safe Mode....can't recover system..Help!!! i got the same problem from previous thread..help

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#1 Thoy


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Posted 07 July 2011 - 04:48 PM

I have the same problem as the other thread. Unable to restore, go into safe mode, or task manager. I just got black screen with moveable cursor. When load restore cd, it just loading windows files and back into black screen with cursor. I have followed the instruction from previous threat but i'm stuck after loading the burn image cd. This is the thread that i tried to followed: http://www.bleepingcomputer.com/forums/topic405525.html

Download GETxPUD.exe to the desktop of your clean computer

•Run GETxPUD.exe

•A new folder will appear on the desktop.

•Open the GETxPUD folder and click on the get&burn.bat

•The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.

•Click on Start and follow the prompts to burn the image to a CD.

•Next download driver.sh to your USB drive

•Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.

•Remove the USB & CD and insert them in the sick computer

•Boot the Sick computer with the CD you just burned

•The computer must be set to boot from the CD

•In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.

•Follow the prompts

•A Welcome to xPUD screen will appear

•Press File

•Expand mnt

•sda1,2...usually corresponds to your HDD

•sdb1 is likely your USB

•Click on the folder that represents your USB drive (sdb1 ?)

•Confirm that you see driver.sh that you downloaded there

•Press Tool at the top

•Choose Open Terminal

•Type bash driver.sh

•Press Enter

•After it has finished a report will be located on your USB drive named report.txt

•Then type bash driver.sh -af

•Press Enter

•You will be prompted to input a filename.

•Type the following:


When boot from image cd susjected above it show xPUD with multiple languages to choose from. Chose English and it stuck on black screen with nothing on it. I can hear the hard drive is spinning. Thats it. If i boot with usb drive, it said 'missing operation system'. Help needed, Thanks in advance

Edited by hamluis, 09 July 2011 - 06:37 AM.
Moved to AII.

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#2 hamluis



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Posted 08 July 2011 - 11:23 AM

FWIW: Using a malware topic of someone else...as a guide to solving issues...is probably not the way to go.

If you have malware issues, I suggest that you initiate a proper topic at the appropriate malware forum.

Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html


#3 Elise


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Posted 12 July 2011 - 02:22 AM

Hello, please let me know if you still need help. If so, what version of Windows is this and do you have your installation disk?

regards, Elise

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