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Any Help Appreciated


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2 replies to this topic

#1 stiivi

stiivi

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Posted 11 January 2006 - 01:21 PM

Apprecuate any help with this

Logfile of HijackThis v1.99.1
Scan saved at 16:16:50, on 11/01/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Launch Manager\PowerKey.exe
C:\Program Files\Acer\Launch Manager\LaunchAp.exe
C:\Program Files\Acer\Launch Manager\HotkeyApp.exe
C:\Program Files\Acer\Launch Manager\KeyHook.exe
C:\Program Files\Acer\Launch Manager\CtrlVol.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\WINDOWS\System32\paytime.exe
C:\windows\banmanpro.exe
C:\WINDOWS\System32\paytime.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\LSASS.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Chris\Local Settings\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [LaunchApp] LaunApp
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Acer\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LaunchAp] "C:\Program Files\Acer\Launch Manager\LaunchAp.exe"
O4 - HKLM\..\Run: [HotkeyApp] "C:\Program Files\Acer\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [KeyHook] "C:\Program Files\Acer\Launch Manager\KeyHook.exe"
O4 - HKLM\..\Run: [CtrlVol] "C:\Program Files\Acer\Launch Manager\CtrlVol.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\System32\msoff.exe
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKLM\..\Run: [enewsletterpro] C:\windows\enewsletterpro.exe
O4 - HKLM\..\Run: [banmanpro] C:\windows\banmanpro.exe
O4 - HKLM\..\Run: [drsmartloadb] c:\\drsmartloadb.exe
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\System32\sywsvcs.exe
O4 - HKCU\..\Run: [Registry Cleaner] C:\PROGRA~1\REGIST~1\regclean.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540013} (CInstall Class) - http://adserver.sharewareonline.com/adserver/Install.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

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#2 -David-

-David-

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Posted 20 January 2006 - 11:43 AM

Hi There! :thumbsup:

I am currently working on your log and am checking it with a teacher.

I will get back to you as soon as possible.

David :flowers:


#3 -David-

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Posted 21 January 2006 - 10:23 AM

Hi and welcome stiivi!

My name is David Posted Image

*It is a good idea to print off these instructions - they will be needed later when internet access is not available. You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
It is important that you complete the following instructions in the correct order, and also that you don't miss anything out! :thumbsup:

I recommend you visit the Windows Update Site , your lagging behind on a few of them!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update your machine, and they have one less helper, and you have one less headache! :up:
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • You may find it easier to have windows automatically update! Here is a nice little article about turning on automatic updates
  • Note that it will download them for you, but you still have to actually click install.
  • Of course, you can always download updates seperately at: http://windowsupdate.microsoft.com
Please move HijackThis to another location, preferably c:\Program Files\HijackThis. Anywhere is fine, other than your Desktop or a Temp folder. If HijackThis is in a temporary folder you run the risk of accidentally deleting the backups or it clutters your desktop with all the backups.
If you use Windows XP it might be that you just double clicked on the file HijackThis.exe, but that only extracts the file to a temporary folder. Please select the file and Extract it to a folder.

How do you make a permanent folder:

Click "My Computer", then "C:\" and then on "Program Files".
In the menu bar, "File"->"New"->"Folder".
That will create a folder named "New Folder", which you can rename to "HJT" or "HijackThis".
Now you have "C:\Program Files\HijackThis". Put your HijackThis.exe there.

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Make sure that you can see hidden files (Windows XP).
  • Click "Start".
  • Click "My Computer".
  • Select the "Tools" menu and click "Folder Options".
  • Select the "View" tab.
  • Under the "Hidden files and folders" heading, select "Show hidden files and folders".
  • Uncheck the "Hide protected operating system files (recommended)" option.
  • Click "Yes" to confirm.
  • Uncheck the "Hide file extensions for known file types".
  • Click "OK".
____________

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Now scan with HJT and place a checkmark next to each of the following items, make sure your Internet Explorer is closed, and click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Microsoft Office] C:\WINDOWS\System32\msoff.exe
O4 - HKLM\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKLM\..\Run: [enewsletterpro] C:\windows\enewsletterpro.exe
O4 - HKLM\..\Run: [banmanpro] C:\windows\banmanpro.exe
O4 - HKLM\..\Run: [drsmartloadb] c:\\drsmartloadb.exe
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [PayTime] C:\WINDOWS\System32\paytime.exe
O4 - HKCU\..\Run: [aupd] C:\WINDOWS\System32\sywsvcs.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540013} (CInstall Class) - http://adserver.sharewareonline.com/adserver/Install.cab


Close HiJackThis.

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\secure32.html <--file
C:\WINDOWS\System32\msoff.exe <--file
C:\WINDOWS\System32\paytime.exe <--file
C:\windows\enewsletterpro.exe <--file
C:\windows\banmanpro.exe <--file
C:\drsmartloadb.exe <--file
C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe <--file
C:\winstall.exe <--file
C:\WINDOWS\System32\sywsvcs.exe <--file

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut.
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Add Reply.
Let us know if any problems persist.

David




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