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Windows 7, Firefox Google searches redirect


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8 replies to this topic

#1 jarettm

jarettm

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  • Local time:09:40 AM

Posted 06 July 2011 - 05:06 PM

Hi all. I've tried to follow the directions to the letter, but please do let me know if I've done something wrong or omitted a step. Your assistance, to put it lightly, is appreciated.

I'm running an almost brand-new Dell Inspiron 580S, using Windows 7 Premium, service pack 1 installed.

In the course of browsing, I managed to pick up some sort of virus or malware. When I go to google.com and search for just about anything ("public schools") the results come up like normal, but I get redirected to any number of sites. Oddly, this doesn't seem to happen when I use Internet Explorer. I would much prefer to return to Firefox, though.

I've run AVG and Spybot Search and Destroy. While those found and corrected a few issues, the redirection continues.

Please let me know how I can help you help me!

DDS.txt:

.
DDS (Ver_2011-06-23.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_26
Run by Jarett at 17:53:35 on 2011-07-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3895.2535 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\D-Link\DWA-131 revA\WlanWpsSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\D-Link\DWA-131 revA\wirelesscm.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\REGSVR32.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
StartupFolder: C:\Users\Jarett\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WIRELE~1.LNK - C:\Program Files (x86)\D-Link\DWA-131 revA\wirelesscm.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{9D2DDF9E-A1DF-4722-B9CD-D9C84514B742} : DhcpNameServer = 192.168.1.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~2\GO36F4~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: AVG Security Toolbar BHO: {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: AVG Security Toolbar: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG10\Toolbar\IEToolbar.dll
mRun-x64: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun-x64: [(Default)]
mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun-x64: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
AppInit_DLLs-X64: C:\PROGRA~2\Google\GOOGLE~2\GO36F4~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Jarett\AppData\Roaming\Mozilla\Firefox\Profiles\tiquomry.default\
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4e121f32&v=7.005.030.004&i=23&tp=ab&iy=&ychte=ca&lng=en-GB&q=
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Jarett\AppData\Local\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 PCTCore;PCTools KDS;C:\Windows\system32\drivers\PCTCore64.sys --> C:\Windows\system32\drivers\PCTCore64.sys [?]
R0 pctDS;PC Tools Data Store;C:\Windows\system32\drivers\pctDS64.sys --> C:\Windows\system32\drivers\pctDS64.sys [?]
R0 pctEFA;PC Tools Extended File Attributes;C:\Windows\system32\drivers\pctEFA64.sys --> C:\Windows\system32\drivers\pctEFA64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\Windows\system32\Drivers\PCTSD64.sys --> C:\Windows\system32\Drivers\PCTSD64.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-17 14920]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-17 12360]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-5-4 128384]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-4-11 705856]
R2 WlanWpsSvc;WlanWpsSvc;C:\Program Files (x86)\D-Link\DWA-131 revA\WlanWpsSvc.exe [2011-5-27 167936]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-22 136176]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-7-6 1153368]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-4-30 1025352]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2011-6-26 30192]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-4-22 136176]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;C:\Windows\system32\DRIVERS\RTL8192su.sys --> C:\Windows\system32\DRIVERS\RTL8192su.sys [?]
S3 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe [2011-4-30 371472]
S3 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools Security\pctsSvc.exe [2011-4-30 1117144]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-07-06 21:19:20 -------- d-----w- C:\Users\Jarett\AppData\Local\Deployment
2011-07-06 21:19:20 -------- d-----w- C:\Users\Jarett\AppData\Local\Apps
2011-07-06 20:52:47 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2011-07-06 20:52:47 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-07-04 20:31:41 -------- d-----w- C:\Users\Jarett\AppData\Roaming\SUPERAntiSpyware.com
2011-07-04 20:31:41 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-07-04 20:31:33 -------- d-----w- C:\ProgramData\!SASCORE
2011-07-04 20:31:32 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-07-04 20:22:16 -------- d-----w- C:\Users\Jarett\AppData\Local\AVG Security Toolbar
2011-07-04 20:14:42 -------- d-----w- C:\ProgramData\AVG Security Toolbar
2011-07-04 18:14:01 388096 ----a-r- C:\Users\Jarett\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-07-04 18:14:01 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-06-30 02:20:31 -------- d-----w- C:\Users\Jarett\AppData\Roaming\Malwarebytes
2011-06-30 02:20:25 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-06-30 02:20:25 -------- d-----w- C:\ProgramData\Malwarebytes
2011-06-30 02:20:21 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-06-30 02:02:29 0 ----a-w- C:\Users\Jarett\AppData\Local\BIT78B8.tmp
2011-06-28 22:14:20 -------- d-----w- C:\Windows\System32\SPReview
2011-06-28 22:13:29 -------- d-----w- C:\Windows\System32\EventProviders
2011-06-27 21:34:04 48976 ----a-w- C:\Windows\System32\netfxperf.dll
2011-06-27 21:34:04 1942856 ----a-w- C:\Windows\System32\dfshim.dll
2011-06-27 21:34:00 1130824 ----a-w- C:\Windows\SysWow64\dfshim.dll
2011-06-27 21:32:58 416768 ----a-w- C:\Windows\SysWow64\wiadefui.dll
2011-06-27 21:31:55 606208 ----a-w- C:\Windows\SysWow64\wbem\fastprox.dll
2011-06-27 21:31:55 363008 ----a-w- C:\Windows\SysWow64\wbemcomn.dll
2011-06-27 21:29:00 529408 ----a-w- C:\Windows\System32\wbemcomn.dll
2011-06-27 21:29:00 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2011-06-27 21:29:00 1225216 ----a-w- C:\Windows\System32\wbem\wbemcore.dll
2011-06-27 21:28:55 933376 ----a-w- C:\Windows\System32\SmiEngine.dll
2011-06-27 21:28:48 199168 ----a-w- C:\Windows\System32\PkgMgr.exe
2011-06-27 21:28:38 422912 ----a-w- C:\Windows\System32\drvstore.dll
2011-06-27 21:28:37 399872 ----a-w- C:\Windows\System32\dpx.dll
2011-06-26 16:54:23 119808 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\GoogleDesktopMozilla.dll
2011-06-25 23:30:45 -------- d-----w- C:\Program Files\iTunes
2011-06-25 23:30:45 -------- d-----w- C:\Program Files\iPod
2011-06-25 23:30:45 -------- d-----w- C:\Program Files (x86)\iTunes
2011-06-19 17:43:34 -------- d-----w- C:\Users\Jarett\AppData\Local\Sonic_Solutions
2011-06-16 17:50:59 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-06-12 18:54:00 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-06-08 03:10:29 -------- d-----w- C:\Program Files (x86)\Quackle
.
==================== Find3M ====================
.
2011-06-28 22:20:19 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-06-28 22:20:19 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-05-28 03:30:09 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-05-28 03:06:58 3135488 ----a-w- C:\Windows\System32\win32k.sys
2011-05-28 02:53:58 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-05-24 11:42:55 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-05-24 10:40:05 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-05-24 10:40:05 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-05-24 10:39:38 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-05-24 10:37:54 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-05-10 12:06:08 51712 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
2011-05-10 12:06:08 4517664 ----a-w- C:\Windows\System32\usbaaplrc.dll
2011-05-04 08:52:22 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-05-04 05:25:03 2315776 ----a-w- C:\Windows\System32\tquery.dll
2011-05-04 05:22:25 778752 ----a-w- C:\Windows\System32\mssvp.dll
2011-05-04 05:22:25 2223616 ----a-w- C:\Windows\System32\mssrch.dll
2011-05-04 05:22:24 75264 ----a-w- C:\Windows\System32\msscntrs.dll
2011-05-04 05:22:24 491520 ----a-w- C:\Windows\System32\mssph.dll
2011-05-04 05:22:24 288256 ----a-w- C:\Windows\System32\mssphtb.dll
2011-05-04 05:19:28 591872 ----a-w- C:\Windows\System32\SearchIndexer.exe
2011-05-04 05:19:28 249856 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
2011-05-04 05:19:28 113664 ----a-w- C:\Windows\System32\SearchFilterHost.exe
2011-05-04 04:34:43 1549312 ----a-w- C:\Windows\SysWow64\tquery.dll
2011-05-04 04:32:02 666624 ----a-w- C:\Windows\SysWow64\mssvp.dll
2011-05-04 04:32:01 337408 ----a-w- C:\Windows\SysWow64\mssph.dll
2011-05-04 04:32:01 197120 ----a-w- C:\Windows\SysWow64\mssphtb.dll
2011-05-04 04:32:01 1401344 ----a-w- C:\Windows\SysWow64\mssrch.dll
2011-05-04 04:32:00 59392 ----a-w- C:\Windows\SysWow64\msscntrs.dll
2011-05-04 04:28:31 86528 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe
2011-05-04 04:28:31 427520 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe
2011-05-04 04:28:31 164352 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe
2011-05-03 05:29:29 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-05-03 04:30:02 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-04-29 03:06:10 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-04-29 03:05:49 410112 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-04-29 03:05:37 168448 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-04-27 02:40:40 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-04-27 02:39:40 289280 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-04-27 02:39:37 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-04-25 05:33:51 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-04-25 02:34:03 499200 ----a-w- C:\Windows\System32\drivers\afd.sys
2011-04-22 22:15:29 27520 ----a-w- C:\Windows\System32\drivers\Diskdump.sys
2011-04-22 22:08:29 1188864 ----a-w- C:\Windows\System32\wininet.dll
2011-04-15 01:28:24 118864 ----a-w- C:\Windows\System32\drivers\AVGIDSDriver.sys
2011-04-13 22:40:10 4284416 ----a-w- C:\Windows\SysWow64\GPhotos.scr
2011-04-12 01:18:15 521448 ----a-w- C:\Windows\System32\deployJava1.dll
2011-04-09 07:02:55 5562240 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-04-09 06:58:56 142336 ----a-w- C:\Windows\System32\poqexec.exe
2011-04-09 06:02:25 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-04-09 06:02:25 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-04-09 05:56:38 123904 ----a-w- C:\Windows\SysWow64\poqexec.exe
.
============= FINISH: 18:01:47.96 ===============

Attached Files



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#2 gringo_pr

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Posted 12 July 2011 - 12:47 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 jarettm

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Posted 13 July 2011 - 08:02 AM

Thanks for your response. Unfortunately, I used HitmanPro, which tried to replace my MBR to get rid of the malware. My computer won't boot any more. New Windows 7 install discs should arrive today. I hope the problem will be solved upon reinstall. If not should I start a new topic or run those programs and put the logs here?

#4 gringo_pr

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Posted 13 July 2011 - 08:16 AM

Hello

we can try a few things till the disks get here

System Recovery Environment

To access the System Recovery Environment in Windows 7, simply boot your PC,

  • just before the system loads the Windows operating system, hit the [F8] Function 8 key on your keyboard which will launch the Advanced Boot Options menu.
  • There you will see a new option 'Repair Your Computer', select this option and hit 'Enter' on your keyboard.
  • Now, from the System Recovery Options dialog, select the "Operating System" you want to repair, then click Next:
  • From the "Choose a Recovery Tool" dialog menu, select "Command Prompt":
  • Type the following into the "Command Prompt Window": and press enter

    bootrec.exe /fixmbr

If you have problems booting the computer after you have run that command boot back into the System Recovery Environment and Type the following into the "Command Prompt Window": and press enter

bootrec.exe /fixboot
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 jarettm

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Posted 13 July 2011 - 12:51 PM

Thank you again. I've already tried that option - once I go to repair it says the device is unavailable and that I need to get the installation discs.

#6 gringo_pr

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Posted 13 July 2011 - 02:00 PM

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net/downloads/driver.sh to your USB
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 jarettm

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Posted 15 July 2011 - 02:55 PM

Computer appears to be working fine after re-install. Thank-you for your time.

#8 gringo_pr

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Posted 15 July 2011 - 06:05 PM

No problem and thanks for letting me know


gringo
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#9 gringo_pr

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Posted 18 July 2011 - 07:20 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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