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Windows XP User account login redirected to empty set of documents and settings folders


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3 replies to this topic

#1 cripplecaptain

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Posted 06 July 2011 - 11:39 AM

Hi sorry to be one of those guys whos first post is one asking for help but here I am, so I appreciate any and all help and hope one day I can reciprocate the favor I also havent seen this problem described anywhere else online and thought people may find it fascinating as well.

When logging into the Primary user with admin privaledges account the desktop no longer has files and icons it used to have, and the start menu no longer shows the list of dfault or frequently opened programs (some programs but not all are also missing from the start menu programs section) If I open my documents from the start menu it takes me to an empty folder (not even my music or my pictures default folders inside)

I also have restricted permissions and cannot change any of the folder view options (such as show hidden files and folders)

When examing the Documents and settings folder I found a new folder called "TEMP" inside are the standard user account folders (application data, local settings ,documents ,desktop, etc) these folders now contained whatever I put in the my documents folder or on the desktop. The actual user name being logged into still has its folder located in the documents and settings folder and still has its files and folders intact.

It seems that the login however now has these new TEMP folders associated with it and a scan of Malware bytes has revealed nothing more then an ask.com adware toolbar. (but I believe the virus may have been removed prior to me having the computer in my possesion) So is there a way to undo this login redirect or should I just create a new user account and move the files into it?


Edit: more info, in the event log is this is event;

source: userenv
Event ID: 1505
Type: Error

Description: Windows cannot load the user's profile but has logged you on with the default profile for the system

DETAIL - Access is denied.


Steps I have taken so far:
ran CHKDSK to automaticaly fix filesystem errors (only minor inconsistencies were found like 1000 unused index entries)
Had to set static network ip information to connect to the internet
certain windows folders (like windows/registration had no permissions for administrators or system)


Edit 2: looks like I have found a solution and its possible that this profile issue was simply a coincidence but this KB article has fixed the issue by changing the profile registry key maybe someone else will find it usefull http://support.microsoft.com/kb/947215

Edited by cripplecaptain, 06 July 2011 - 02:59 PM.


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#2 Broni

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Posted 06 July 2011 - 09:07 PM

Welcome aboard Posted Image

Let's see, if we can recover your missing features.
Download and run UnHide

Then....

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 cripplecaptain

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Posted 07 July 2011 - 09:37 AM

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
McAfee Security Scan Plus
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 10.3.181.34
Adobe Reader X (10.1.0)
Mozilla Firefox (3.0.13) Firefox Out of Date!
Mozilla Thunderbird (3.1.11) Thunderbird Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
``````````End of Log````````````




MiniToolBox by Farbar
Ran by Mike (administrator) on 07-07-2011 at 10:45:02
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

127.0.0.1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=static addr=192.168.0.222 mask=255.255.255.0
set address name="Local Area Connection" gateway=192.168.0.5 gwmetric=0
set dns name="Local Area Connection" source=static addr=8.8.8.8 register=PRIMARY
add dns name="Local Area Connection" addr=8.8.4.4 index=2
set wins name="Local Area Connection" source=static addr=none


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : scotts-dffb5a03

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8169/8110 Family Gigabit Ethernet NIC

Physical Address. . . . . . . . . : 00-14-2A-A4-57-5D

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.0.222

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.5

DNS Servers . . . . . . . . . . . : 8.8.8.8

8.8.4.4

Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: google.com
Addresses: 74.125.115.99, 74.125.115.103, 74.125.115.104, 74.125.115.105
74.125.115.106, 74.125.115.147



Pinging google.com [74.125.115.99] with 32 bytes of data:



Reply from 74.125.115.99: bytes=32 time=54ms TTL=53

Reply from 74.125.115.99: bytes=32 time=53ms TTL=53



Ping statistics for 74.125.115.99:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 53ms, Maximum = 54ms, Average = 53ms

Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: yahoo.com
Addresses: 98.137.149.56, 209.191.122.70, 67.195.160.76, 69.147.125.65
72.30.2.43



Pinging yahoo.com [98.137.149.56] with 32 bytes of data:



Reply from 98.137.149.56: bytes=32 time=191ms TTL=53

Reply from 98.137.149.56: bytes=32 time=204ms TTL=53



Ping statistics for 98.137.149.56:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 191ms, Maximum = 204ms, Average = 197ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 14 2a a4 57 5d ...... Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.5 192.168.0.222 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.222 192.168.0.222 20
192.168.0.222 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.222 192.168.0.222 20
224.0.0.0 240.0.0.0 192.168.0.222 192.168.0.222 20
255.255.255.255 255.255.255.255 192.168.0.222 192.168.0.222 1
Default Gateway: 192.168.0.5
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/05/2011 04:10:04 PM) (Source: Userenv) (User: Mike)Mike
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.


DETAIL - Access is denied.

Error: (07/05/2011 03:53:12 PM) (Source: Userenv) (User: Mike)Mike
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.


DETAIL - Access is denied.

Error: (07/05/2011 03:50:01 PM) (Source: Userenv) (User: Mike)Mike
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.


DETAIL - Access is denied.

Error: (07/04/2011 08:44:57 AM) (Source: Application Error) (User: )
Description: Fault bucket -1992396639.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Error: (07/04/2011 08:44:37 AM) (Source: Application Error) (User: )
Description: Faulting application acrord32.exe, version 10.0.1.434, faulting module acrord32.exe, version 10.0.1.434, fault address 0x00080141.
Processing media-specific event for [acrord32.exe!ws!]

Error: (07/04/2011 08:10:38 AM) (Source: Userenv) (User: Mike)Mike
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.


DETAIL - Access is denied.

Error: (07/03/2011 09:37:31 PM) (Source: Userenv) (User: Mike)Mike
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.


DETAIL - Access is denied.

Error: (07/01/2011 00:36:05 AM) (Source: Userenv) (User: Mike)Mike
Description: Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.

Error: (07/01/2011 00:36:05 AM) (Source: Userenv) (User: Mike)Mike
Description: Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.


DETAIL - The process cannot access the file because it is being used by another process.

Error: (07/01/2011 00:35:40 AM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.


DETAIL - The process cannot access the file because it is being used by another process. for C:\Documents and Settings\Mike\ntuser.dat


System errors:
=============
Error: (07/07/2011 10:22:44 AM) (Source: Service Control Manager) (User: )
Description: The lxduCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (07/07/2011 10:22:44 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the lxduCATSCustConnectService service to connect.

Error: (07/06/2011 05:09:58 PM) (Source: PlugPlayManager) (User: )
Description: The device Root\LEGACY_CPUZ135\0000 disappeared from the system without first being prepared for removal.

Error: (07/06/2011 03:57:15 PM) (Source: Service Control Manager) (User: )
Description: The lxduCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (07/06/2011 03:57:15 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the lxduCATSCustConnectService service to connect.

Error: (07/06/2011 03:55:52 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (07/06/2011 01:17:30 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/06/2011 01:08:19 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (07/06/2011 01:05:59 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Fips
intelppm

Error: (07/06/2011 01:05:06 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}


Microsoft Office Sessions:
=========================
Error: (07/05/2011 04:10:04 PM) (Source: Userenv)(User: Mike)Mike
Description: Access is denied.

Error: (07/05/2011 03:53:12 PM) (Source: Userenv)(User: Mike)Mike
Description: Access is denied.

Error: (07/05/2011 03:50:01 PM) (Source: Userenv)(User: Mike)Mike
Description: Access is denied.

Error: (07/04/2011 08:44:57 AM) (Source: Application Error)(User: )
Description: -1992396639

Error: (07/04/2011 08:44:37 AM) (Source: Application Error)(User: )
Description: acrord32.exe10.0.1.434acrord32.exe10.0.1.43400080141

Error: (07/04/2011 08:10:38 AM) (Source: Userenv)(User: Mike)Mike
Description: Access is denied.

Error: (07/03/2011 09:37:31 PM) (Source: Userenv)(User: Mike)Mike
Description: Access is denied.

Error: (07/01/2011 00:36:05 AM) (Source: Userenv)(User: Mike)Mike
Description:

Error: (07/01/2011 00:36:05 AM) (Source: Userenv)(User: Mike)Mike
Description: The process cannot access the file because it is being used by another process.

Error: (07/01/2011 00:35:40 AM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: The process cannot access the file because it is being used by another process. C:\Documents and Settings\Mike\ntuser.dat


========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 27%
Total physical RAM: 2047.29 MB
Available physical RAM: 1474.3 MB
Total Pagefile: 3940.41 MB
Available Pagefile: 3516.52 MB
Total Virtual: 2047.88 MB
Available Virtual: 1998.13 MB

======================= Partitions: =======================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:381.69 GB) NTFS

================= Users: ==================================================

User accounts for \\SCOTTS-DFFB5A03

-------------------------------------------------------------------------------
Administrator Amanda Guest
HelpAssistant Mike Nathan
SUPPORT_388945a0
The command completed successfully.

================= End of Users ============================================




GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-07-07 12:23:59
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T1L0-3 WDC_WD5000AAKS-22YGA0 rev.12.01C02
Running: g2sk1brt.exe; Driver: C:\DOCUME~1\Mike\LOCALS~1\Temp\pgddapoc.sys


---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB906B380, 0x34C81F, 0xE8000020]
init C:\WINDOWS\System32\Drivers\sunkfilt62.sys entry point in "init" section [0xBA2382E0]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1568] ADVAPI32.dll!RegSetValueExW 77DDD767 7 Bytes JMP 10150610 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] ADVAPI32.dll!RegSetValueExA 77DDEAE7 7 Bytes JMP 10150550 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] ADVAPI32.dll!RegSetValueA 77DFC79E 5 Bytes JMP 101503D0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] ADVAPI32.dll!RegSetValueW 77E36116 5 Bytes JMP 10150490 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!CreateDialogParamW 7E41EA3B 5 Bytes JMP 101507E0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 10150B40 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB04 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5329 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E525B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 10150A50 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!CreateDialogParamA 7E43C7DB 5 Bytes JMP 10150960 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!MessageBoxA 7E4507EA 5 Bytes JMP 10150CC0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E512C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E518E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E538C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 1014FAC0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E51F0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!MessageBoxW 7E466534 5 Bytes JMP 10150DA0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[1568] USER32.dll!TrackPopupMenuEx 7E46CF62 5 Bytes JMP 1014FC20 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!CreateDialogParamW 7E41EA3B 5 Bytes JMP 024207E0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 02420B40 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9A91 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0CD C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB04 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25466E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5329 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E525B C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 02420A50 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!CreateDialogParamA 7E43C7DB 5 Bytes JMP 02420960 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!MessageBoxA 7E4507EA 5 Bytes JMP 02420CC0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E512C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E518E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E538C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 0241FAC0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E51F0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!MessageBoxW 7E466534 5 Bytes JMP 02420DA0 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] USER32.dll!TrackPopupMenuEx 7E46CF62 5 Bytes JMP 0241FC20 C:\Documents and Settings\Mike\Local Settings\Application Data\ConduitEngine\ConduitEngine.dll (Conduit Toolbar/Conduit Ltd.)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDB60 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[2560] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E5691 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Internet Explorer\iexplore.exe[2560] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Services\CiSvc\Enum@0 Root\LEGACY_CISVC\0000
Reg HKLM\SYSTEM\CurrentControlSet\Services\CiSvc\Enum@Count 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\CiSvc\Enum@NextInstance 1
Reg HKLM\SYSTEM\ControlSet003\Services\CiSvc\Enum@0 Root\LEGACY_CISVC\0000
Reg HKLM\SYSTEM\ControlSet003\Services\CiSvc\Enum@Count 1
Reg HKLM\SYSTEM\ControlSet003\Services\CiSvc\Enum@NextInstance 1

---- EOF - GMER 1.0.15 ----

Edited by cripplecaptain, 07 July 2011 - 11:32 AM.


#4 Broni

Broni

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Posted 07 July 2011 - 07:51 PM

Did you run UnHide?
Did it help?

You're not running any AV program.
You can safely uninstall McAfee Security Scan Plus, typical foistware.
Then, download and install one of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
Update, run full scan, report on any findings.

Then....

I still need Malwarebytes log.

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

Edited by Broni, 07 July 2011 - 07:52 PM.

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