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Computer infected, possible rootkit - PLEASE HELP!


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10 replies to this topic

#1 DSBn

DSBn

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  • Location:Monterey, California
  • Local time:05:13 AM

Posted 05 July 2011 - 04:25 PM

My WinXPsp3 workstation is infected - the standard tools (Norton AV, MBAM) don't touch it, if they will even run at all. Please help!!! I read the Prep Guide, and have generated the specified logs (after running defogger):

DDS.TXT:
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by jillian at 13:35:46 on 2011-07-05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3325.2667 [GMT -7:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\USBDLM\USBDLM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [509019976] c:\documents and settings\jillian\local settings\application data\lpg.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10o_Plugin.exe -update plugin
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NUSB3MON] "c:\program files\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
TCP: DhcpNameServer = 192.168.0.11
TCP: Interfaces\{F2DED454-27E1-498B-A0A8-8FA339E78470} : DhcpNameServer = 192.168.0.11
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - c:\program files\intuit\quickbooks 2011\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jillian\application data\mozilla\firefox\profiles\q53t4u54.default\
FF - plugin: c:\program files\microsoft silverlight\4.0.50401.0\npctrlui.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AppleCharger;AppleCharger;c:\windows\system32\drivers\AppleCharger.sys [2011-1-4 19496]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-10-27 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-10-27 108392]
R2 ES lite Service;ES lite Service for program management.;c:\program files\gigabyte\easysaver\essvr.exe [2011-1-4 68136]
R2 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2010-12-2 1251840]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2010-10-27 1831024]
R2 USBDLM;USBDLM;c:\program files\usbdlm\USBDLM.exe [2010-11-17 257024]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-6-1 105592]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110629.002\NAVENG.SYS [2011-6-29 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110629.002\NAVEX15.SYS [2011-6-29 1542392]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2009-11-20 58880]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2009-11-20 137728]
R3 usbfilter;AMD USB Filter Driver;c:\windows\system32\drivers\usbfilter.sys [2011-1-4 30392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-1-4 1691480]
S3 AppleChargerSrv;AppleChargerSrv;system32\AppleChargerSrv.exe --> system32\AppleChargerSrv.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2010-10-27 23888]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-06-28 18:45:10 -------- d-----w- C:\RkU3.8.388.590
2011-06-28 18:02:39 217088 --sha-w- c:\documents and settings\jillian\local settings\application data\51xw2.dll
2011-06-28 18:02:39 0 ----a-w- c:\documents and settings\jillian\local settings\application data\lpg.exe
2011-06-24 23:59:38 3840 ----a-w- c:\windows\system32\drivers\BANTExt.sys
2011-06-24 23:59:38 -------- d-----w- c:\program files\Belarc
2011-06-24 19:11:49 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-06-24 19:11:49 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-06-24 15:44:40 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-06-24 15:44:40 1850328 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-06-24 15:44:39 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-06-24 15:44:39 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-06-24 15:44:39 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-06-24 15:44:38 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-06-24 00:05:13 21504 ----a-w- c:\windows\system32\drivers\hidserv.dll
2011-06-23 21:22:43 -------- d-----w- C:\CSA-BU
2011-06-23 21:22:31 -------- d-----w- C:\QB Convert
2011-06-22 20:42:36 -------- d-----w- c:\documents and settings\jillian\local settings\application data\Intuit
2011-06-22 15:27:51 14592 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2011-06-22 15:27:51 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2011-06-22 15:27:47 12160 -c--a-w- c:\windows\system32\dllcache\mouhid.sys
2011-06-22 15:27:47 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2011-06-22 15:27:46 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll
2011-06-22 15:27:46 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-06-22 15:27:44 32128 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2011-06-22 15:27:44 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-06-22 15:27:43 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
2011-06-22 15:27:43 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
2011-06-20 21:51:02 58640 ----a-r- c:\documents and settings\jillian\application data\microsoft\installer\{23811a55-1914-4870-8f77-bc515331c8b2}\ARPPRODUCTICON.exe
2011-06-20 21:50:58 -------- d-----w- c:\documents and settings\jillian\local settings\application data\Downloaded Installations
2011-06-20 20:33:25 -------- d-----w- c:\documents and settings\jillian\local settings\application data\Mozilla
2011-06-20 20:22:55 -------- d-----w- c:\documents and settings\jillian\local settings\application data\Adobe
.
==================== Find3M ====================
.
2011-07-05 20:32:22 17488 ----a-w- c:\windows\gdrv.sys
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ------w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ------w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
============= FINISH: 13:36:08.93 ===============


ATTACH.TXT

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/4/2011 2:40:06 PM
System Uptime: 7/5/2011 1:31:35 PM (0 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | GA-770T-USB3
Processor: AMD Athlon™ II X4 640 Processor | Socket M2 | 3017/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 279 GiB total, 258.608 GiB free.
D: is CDROM ()
F: is NetworkDisk (NTFS) - 137 GiB total, 25.937 GiB free.
P: is NetworkDisk (NTFS) - 137 GiB total, 25.937 GiB free.
X: is NetworkDisk (NTFS) - 137 GiB total, 25.937 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP78: 4/2/2011 12:27:01 PM - System Checkpoint
RP79: 4/4/2011 7:05:58 AM - Printer Driver CCH TaxPrint Installed
RP80: 4/9/2011 12:14:32 PM - System Checkpoint
RP81: 4/13/2011 1:09:08 PM - System Checkpoint
RP82: 4/13/2011 6:08:03 PM - Software Distribution Service 3.0
RP83: 4/25/2011 4:44:27 PM - System Checkpoint
RP84: 4/26/2011 4:44:41 PM - System Checkpoint
RP85: 4/27/2011 9:32:06 AM - Software Distribution Service 3.0
RP86: 4/28/2011 9:44:42 AM - System Checkpoint
RP87: 4/29/2011 10:44:42 AM - System Checkpoint
RP88: 4/30/2011 11:44:43 AM - System Checkpoint
RP89: 5/1/2011 12:44:43 PM - System Checkpoint
RP90: 5/2/2011 9:04:08 AM - Printer Driver CCH TaxPrint Installed
RP91: 5/3/2011 9:34:23 AM - System Checkpoint
RP92: 6/1/2011 10:43:05 AM - Software Distribution Service 3.0
RP93: 6/2/2011 11:41:11 AM - System Checkpoint
RP94: 6/20/2011 2:50:36 PM - Printer Driver CCH TaxPrint Installed
RP95: 6/22/2011 12:32:33 PM - System Checkpoint
RP96: 6/23/2011 12:43:43 PM - System Checkpoint
RP97: 6/23/2011 5:04:16 PM - Software Distribution Service 3.0
RP98: 6/27/2011 12:23:47 PM - System Checkpoint
RP99: 6/27/2011 2:53:00 PM - Printer Driver Amyuni Document Converter 400 Installed
RP100: 6/28/2011 3:45:27 PM - System Checkpoint
.
==== Installed Programs ======================
.
2007 Microsoft Office Suite Service Pack 2 (SP2)
2009 Lacerte Tax
2010 Lacerte Tax
7-Zip 9.20
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0.1 Standard
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
AMD Processor Driver
AMD USB Filter Driver
AnswerWorks 5.0 English Runtime
Belarc Advisor 8.2
CA 571 Preparer 2010 Workstation
CA Sales Tax Preparer 2010 Workstation
Compatibility Pack for the 2007 Office system
Creative Solutions Accounting - Workstation
Crystal Reports9
DriveImage XML (Private Edition)
EasySaver B9.1214.1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Intuit Runtime Components 6.0.16
iSEEK AnswerWorks English Runtime
LAN-Fax Utilities
LiveUpdate 3.3 (Symantec Corporation)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office 2000 Professional
Microsoft Office Outlook 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox 5.0 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
NEC Electronics USB 3.0 Host Controller Driver
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA nView Desktop Manager
ON_OFF Charge B10.0427.1
Paint.NET v3.10
Payroll System 2011 Workstation
Portal
ProLine Tax Import
ProSystem fx Practice
ProSystem fx Practice/Project 8.1
ProSystem fx Workstation
Quick Reference Guide
QuickBooks
QuickBooks Premier: Accountant Edition 2009
QuickBooks Premier: Accountant Edition 2010
QuickBooks Premier: Accountant Edition 2011
Quicken 2008
Quicken 2010
Quicken 2011
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Rootkit Unhooker LE 3.8 SR 2
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
SUPERAntiSpyware
SupportSoft Assisted Service
Symantec Endpoint Protection
System DLLS
TaxTools 2011 Workstation
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
USB drive letter manager
W-4 Calculator 2011 Workstation
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
.
==== Event Viewer Messages From Past Week ========
.
6/28/2011 11:43:25 AM, error: NETLOGON [5719] - No Domain Controller is available for domain FC due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
.
==== End Of File ===========================


GMER Log:
GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-07-05 14:17:49
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP3T0L0-10 WDC_WD3000HLFS-01G6U1 rev.04.04V02
Running: gmer.exe; Driver: C:\DOCUME~1\jillian\LOCALS~1\Temp\kwrcrfod.sys


---- System - GMER 1.0.15 ----

SSDT 8A602680 ZwAlertResumeThread
SSDT 8A629060 ZwAlertThread
SSDT 8A4D15E0 ZwAllocateVirtualMemory
SSDT 8A5E2FB0 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xB035D130]
SSDT 8A5E2198 ZwCreateMutant
SSDT 8A627DD8 ZwCreateThread
SSDT 8A5197C0 ZwFreeVirtualMemory
SSDT 8A6759F0 ZwImpersonateAnonymousToken
SSDT 8A6416C8 ZwImpersonateThread
SSDT 8A4E6720 ZwMapViewOfSection
SSDT 8A6049C0 ZwOpenEvent
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwOpenKey [0xB035D6C0]
SSDT 8A64DC70 ZwOpenProcessToken
SSDT 8A530FC0 ZwOpenThreadToken
SSDT 89E09858 ZwResumeThread
SSDT 8A6402B8 ZwSetContextThread
SSDT 8A50C770 ZwSetInformationProcess
SSDT 8A4C7D40 ZwSetInformationThread
SSDT 8A6A87B8 ZwSuspendProcess
SSDT 8A6404A0 ZwSuspendThread
SSDT 8A6935B8 ZwTerminateProcess
SSDT 8A41FD80 ZwTerminateThread
SSDT 8A640DA8 ZwUnmapViewOfSection
SSDT 8A44BA50 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2DAC 80504648 2 Bytes [C0, 49]
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB2E6B360, 0x5773B5, 0xE8000020]
? C:\DOCUME~1\jillian\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\plugin-container.exe[2592] USER32.dll!GetWindowInfo 7E42C49C 5 Bytes JMP 104A5451 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[2592] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 104A5A99 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 6 Bytes PUSH 0110C7F9; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] ntdll.dll!NtSuspendThread 7C90DE3E 6 Bytes PUSH 0110C7C6; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] ntdll.dll!LdrLoadDll 7C91632D 5 Bytes JMP 00401410 C:\Program Files\Mozilla Firefox\firefox.exe (Firefox/Mozilla Corporation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] kernel32.dll!CreateProcessInternalW + 1 7C8197B1 5 Bytes [91, C8, 10, 01, C3] {XCHG ECX, EAX; ENTER 0x110, 0xc3}
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!closesocket 71AB3E2B 6 Bytes PUSH 0110BEF8; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!WSASocketW 71AB404E 6 Bytes PUSH 0110BEC1; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!socket 71AB4211 6 Bytes PUSH 0110BE65; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!connect 71AB4A07 6 Bytes PUSH 0110BF53; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!send 71AB4C27 6 Bytes PUSH 0110BFD5; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!WSARecv 71AB4CB5 6 Bytes PUSH 0110C96F; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!recv 71AB676F 6 Bytes PUSH 0110BF95; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!WSASend 71AB68FA 6 Bytes PUSH 0110C91F; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[2744] WS2_32.dll!WSAGetOverlappedResult 71AC0D1B 6 Bytes PUSH 0110CAA4; RET
.text C:\WINDOWS\Explorer.EXE[3244] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 4 Bytes [68, F9, C7, F3]
.text C:\WINDOWS\Explorer.EXE[3244] ntdll.dll!NtProtectVirtualMemory + 5 7C90D6F3 1 Byte [C3]
.text C:\WINDOWS\Explorer.EXE[3244] ntdll.dll!NtSuspendThread 7C90DE3E 4 Bytes [68, C6, C7, F3]
.text C:\WINDOWS\Explorer.EXE[3244] ntdll.dll!NtSuspendThread + 5 7C90DE43 1 Byte [C3]
.text C:\WINDOWS\Explorer.EXE[3244] kernel32.dll!CreateProcessInternalW + 1 7C8197B1 3 Bytes [91, C8, F3]
.text C:\WINDOWS\Explorer.EXE[3244] kernel32.dll!CreateProcessInternalW + 5 7C8197B5 1 Byte [C3]
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 6 Bytes PUSH 0110C7F9; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] ntdll.dll!NtSuspendThread 7C90DE3E 6 Bytes PUSH 0110C7C6; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] kernel32.dll!CreateProcessInternalW + 1 7C8197B1 5 Bytes [91, C8, 10, 01, C3] {XCHG ECX, EAX; ENTER 0x110, 0xc3}
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!closesocket 71AB3E2B 6 Bytes PUSH 0110BEF8; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!WSASocketW 71AB404E 6 Bytes PUSH 0110BEC1; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!socket 71AB4211 6 Bytes PUSH 0110BE65; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!connect 71AB4A07 6 Bytes PUSH 0110BF53; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!send 71AB4C27 6 Bytes PUSH 0110BFD5; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!WSARecv 71AB4CB5 6 Bytes PUSH 0110C96F; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!recv 71AB676F 6 Bytes PUSH 0110BF95; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!WSASend 71AB68FA 6 Bytes PUSH 0110C91F; RET
.text C:\Program Files\Mozilla Firefox\firefox.exe[3816] WS2_32.dll!WSAGetOverlappedResult 71AC0D1B 6 Bytes PUSH 0110CAA4; RET

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:13 AM

Posted 05 July 2011 - 04:42 PM

Hello again! B)

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 DSBn

DSBn
  • Topic Starter

  • Members
  • 45 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Monterey, California
  • Local time:05:13 AM

Posted 05 July 2011 - 05:05 PM

After I posted the original topic, I re-tried MBAM, and it ran and found two trojans, which I allowed it to remove. I rebooted, then downloaded and ran combofix. Both logs are below.

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7029

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2011 2:46:06 PM
mbam-log-2011-07-05 (14-46-01).txt

Scan type: Quick scan
Objects scanned: 202434
Time elapsed: 1 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\509019976 (Trojan.FakeAlert) -> Value: 509019976 -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\jillian\local settings\application data\lpg.exe (Trojan.FakeAlert) -> No action taken.


ComboFix 11-07-05.03 - jillian 07/05/2011 14:54:40.1.4 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3325.2669 [GMT -7:00]
Running from: c:\documents and settings\jillian\My Documents\Downloads\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2011-06-05 to 2011-07-05 )))))))))))))))))))))))))))))))
.
.
2011-07-05 21:37 . 2011-07-05 21:37 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-07-05 21:37 . 2011-05-29 16:11 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-05 21:37 . 2011-07-05 21:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-05 21:37 . 2011-05-29 16:11 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-28 18:45 . 2011-06-28 18:45 -------- d-----w- C:\RkU3.8.388.590
2011-06-28 18:44 . 2011-06-28 18:44 -------- d-----w- c:\program files\7-Zip
2011-06-24 23:59 . 2011-06-24 23:59 -------- d-----w- c:\program files\Belarc
2011-06-24 23:59 . 2008-02-27 20:49 3840 ----a-w- c:\windows\system32\drivers\BANTExt.sys
2011-06-24 19:11 . 2011-06-24 19:11 2106216 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_43.dll
2011-06-24 19:11 . 2011-06-24 19:11 1998168 ----a-w- c:\program files\Mozilla Firefox\d3dx9_43.dll
2011-06-24 15:44 . 2011-06-24 19:11 781272 ----a-w- c:\program files\Mozilla Firefox\mozsqlite3.dll
2011-06-24 15:44 . 2011-06-24 19:11 1850328 ----a-w- c:\program files\Mozilla Firefox\mozjs.dll
2011-06-24 15:44 . 2011-06-24 19:11 89048 ----a-w- c:\program files\Mozilla Firefox\libEGL.dll
2011-06-24 15:44 . 2011-06-24 19:11 465880 ----a-w- c:\program files\Mozilla Firefox\libGLESv2.dll
2011-06-24 15:44 . 2011-06-24 19:11 15832 ----a-w- c:\program files\Mozilla Firefox\mozalloc.dll
2011-06-24 15:44 . 2011-06-24 19:11 142296 ----a-w- c:\program files\Mozilla Firefox\components\browsercomps.dll
2011-06-24 00:05 . 2008-04-14 12:41 21504 ----a-w- c:\windows\system32\drivers\hidserv.dll
2011-06-23 21:22 . 2011-06-23 21:22 -------- d-----w- C:\CSA-BU
2011-06-23 21:22 . 2011-06-23 21:25 -------- d-----w- C:\QB Convert
2011-06-22 15:27 . 2008-04-14 07:09 14592 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2011-06-22 15:27 . 2008-04-14 07:09 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2011-06-22 15:27 . 2001-08-17 20:48 12160 -c--a-w- c:\windows\system32\dllcache\mouhid.sys
2011-06-22 15:27 . 2001-08-17 20:48 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2011-06-22 15:27 . 2008-04-14 12:41 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll
2011-06-22 15:27 . 2008-04-14 12:41 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-06-22 15:27 . 2008-04-14 07:15 32128 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2011-06-22 15:27 . 2008-04-14 07:15 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-06-22 15:27 . 2008-04-14 07:15 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
2011-06-22 15:27 . 2008-04-14 07:15 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
2011-06-20 20:15 . 2011-07-05 20:34 -------- d-----w- c:\documents and settings\jillian
2011-06-20 20:12 . 2011-06-20 20:12 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Symantec
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-05 21:48 . 2011-01-04 23:28 17488 ----a-w- c:\windows\gdrv.sys
2011-05-02 15:31 . 2011-01-04 22:36 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 16:19 . 2008-04-14 07:47 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11 . 2008-04-14 12:42 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11 . 2008-04-14 12:42 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-04-25 16:11 . 2008-04-14 12:41 43520 ------w- c:\windows\system32\licmgr10.dll
2011-04-25 12:01 . 2008-04-14 07:07 385024 ------w- c:\windows\system32\html.iec
2011-04-21 13:37 . 2008-04-14 07:47 105472 ----a-w- c:\windows\system32\drivers\mup.sys
2011-06-24 19:11 . 2011-06-24 15:44 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2008-06-19 . 362BC5AF8EAF712832C58CC13AE05750 . 1614848 . . [5.1.2600.5512] . . c:\windows\system32\sfcfiles.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2010-07-28 19557480]
"NUSB3MON"="c:\program files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2009-11-20 106496]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2010-05-01 110696]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2010-05-01 13672040]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe" [2005-02-17 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-02-17 81920]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2010-11-10 1457928]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-10-27 115560]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1597695993-4097444626-302519545-1137\Scripts\Logon\0\0]
"Script"=login.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1597695993-4097444626-302519545-1144\Scripts\Logon\0\0]
"Script"=login.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1597695993-4097444626-302519545-1192\Scripts\Logon\0\0]
"Script"=login.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1597695993-4097444626-302519545-500\Scripts\Logon\0\0]
"Script"=login.bat
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Intuit\\QuickBooks 2009\\QBDBMgrN.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2010\\QBDBMgrN.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2011\\QBDBMgrN.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
.
R1 AppleCharger;AppleCharger;c:\windows\system32\drivers\AppleCharger.sys [1/4/2011 3:49 PM 19496]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 11:25 AM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 11:41 AM 67656]
R2 ES lite Service;ES lite Service for program management.;c:\program files\Gigabyte\EasySaver\essvr.exe [1/4/2011 3:44 PM 68136]
R2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [12/2/2010 2:02 PM 1251840]
R2 USBDLM;USBDLM;c:\program files\USBDLM\USBDLM.exe [11/17/2010 8:44 AM 257024]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/1/2011 10:50 AM 105592]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [11/20/2009 4:15 AM 58880]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [11/20/2009 4:15 AM 137728]
R3 usbfilter;AMD USB Filter Driver;c:\windows\system32\drivers\usbfilter.sys [1/4/2011 3:49 PM 30392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [3/18/2010 2:16 PM 130384]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [1/4/2011 3:46 PM 1691480]
S3 AppleChargerSrv;AppleChargerSrv;system32\AppleChargerSrv.exe --> system32\AppleChargerSrv.exe [?]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [10/27/2010 2:40 PM 23888]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [7/5/2011 2:37 PM 39984]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [3/18/2010 2:16 PM 753504]
.
.
------- Supplementary Scan -------
.
TCP: DhcpNameServer = 192.168.0.11
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - c:\program files\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
FF - ProfilePath - c:\documents and settings\jillian\Application Data\Mozilla\Firefox\Profiles\q53t4u54.default\
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-Symantec Antvirus
AddRemove-NVIDIA nView Desktop Manager - c:\program files\NVIDIA Corporation\nView\nViewSetup.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-05 14:56
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(784)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
- - - - - - - > 'explorer.exe'(3524)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-07-05 14:57:19
ComboFix-quarantined-files.txt 2011-07-05 21:57
.
Pre-Run: 277,528,641,536 bytes free
Post-Run: 277,672,869,888 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer
.
- - End Of File - - 45EE02E267EB2CA51B6ED7B73CAD6025

#4 gringo_pr

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Posted 05 July 2011 - 05:29 PM

Hello


the reports are looking pretty good how is the computer doing now and what is it doing




TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#5 DSBn

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Posted 05 July 2011 - 06:02 PM

Gringo - This seem to be running better, but I'm a little concerned. It seems like the clean-up was too easy. There had been the "scareware" bogus antivirus programs popping up all over the place, preventing any tools from running to try to clean it up. Now it appears that it's gone, fixed by MBAM finding just two items, and fixing it pretty easily. The popups haven't popped up since we started the process.

Here are the requested logs:



Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7030

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/5/2011 3:55:56 PM
mbam-log-2011-07-05 (15-55-56).txt

Scan type: Quick scan
Objects scanned: 201112
Time elapsed: 2 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


************************************************************************

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:57:13 PM, on 7/5/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\USBDLM\USBDLM.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = FC.local
O17 - HKLM\Software\..\Telephony: DomainName = FC.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = FC.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = FC.local
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
O18 - Protocol: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AppleChargerSrv - Unknown owner - C:\WINDOWS\system32\AppleChargerSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ES lite Service for program management. (ES lite Service) - Unknown owner - C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QBIDPService (QBVSS) - Unknown owner - C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: USBDLM - Uwe Sieber - www.uwe-sieber.de - C:\Program Files\USBDLM\USBDLM.exe

--
End of file - 6979 bytes

#6 gringo_pr

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Posted 05 July 2011 - 06:10 PM

It will be nice to get an easy one once in a while :lol:



:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • xxxx
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 DSBn

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Posted 05 July 2011 - 09:03 PM

The ESET scan found:

C:\System Volume Information\_restore{80569128-59EB-47B2-A133-20B2FC4BCED3}\RP100\A0014753.dll a variant of Win32/Kryptik.POS trojan

It did not clean it.

#8 gringo_pr

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Posted 05 July 2011 - 09:55 PM

Hello

these are the startups that I left out in last post

O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup



The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 DSBn

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Posted 06 July 2011 - 11:41 AM

It looks like all is well now, Gringo. Thanks for your help!! You're the best!

Duncan

#10 gringo_pr

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Posted 06 July 2011 - 12:17 PM

you are most welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 09 July 2011 - 03:05 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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