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Hijacked Internet Explorer


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3 replies to this topic

#1 Ross56

Ross56

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  • Local time:07:36 AM

Posted 05 July 2011 - 05:15 AM

Had a virus, thought it was gone, in fact 7 different scanners said I have no infection. When you search the net you get the result, click on any of them and IE does its own thing. After going to unwanted, spurious sites it will not go back, you have to start over & type the address of the site you want. Mail keeps opening itself up with a new email already addressed to Fisher Investments, why?
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-23.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 28/06/2008 02:10:41
System Uptime: 05/07/2011 06:58:48 (4 hours ago)
.
Motherboard: FOXCONN | | A6VMX
Processor: AMD Phenom™ 9550 Quad-Core Processor | Socket 940 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 455 GiB total, 405.286 GiB free.
E: is CDROM ()
S: is FIXED (NTFS) - 1 GiB total, 1.407 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
ABBYY FineReader 6.0 Sprint
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.1.0)
Adobe Shockwave Player 11.5
Andica SA800 Partnership 2010
Apple Application Support
Apple Software Update
ASIO4ALL
ATI AVIVO Codecs
Auslogics Disk Defrag
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
ccc-core-static
ccc-utility
CCC Help English
CCleaner
Client Settings Tool
Compatibility Pack for the 2007 Office system
D3DX10
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HydraVision
Java™ 6 Update 13
Junk Mail filter update
K-Lite Codec Pack 5.6.1 (Standard)
Lexmark 3500-4500 Series
LimeWire PRO 4.12.3
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Desktop Engine (SONY_MEDIAMGR)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
OGA Notifier 2.0.0048.0
Power2Go
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
RealUpgrade 1.1
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Skins
Spare Messaging
Spelling Dictionaries Support For Adobe Reader 8
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
USB Video Driver
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Driver Package - eMPIA Technology Inc, (emAudio) MEDIA (08/31/2007 5.7.0831.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
29/06/2011 21:21:38, Error: Service Control Manager [7034] - The NVIDIA Display Srv service terminated unexpectedly. It has done this 1 time(s).
29/06/2011 18:22:55, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
29/06/2011 18:22:55, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).
29/06/2011 18:20:44, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
29/06/2011 15:57:54, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.107.605.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.7000.0 Error code: 0x8007043c Error description: This service cannot be started in Safe Mode
29/06/2011 15:57:54, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
29/06/2011 15:48:31, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: MpFilter spldr Wanarpv6
29/06/2011 15:48:31, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
29/06/2011 15:47:40, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
29/06/2011 15:47:40, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
29/06/2011 15:47:36, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
29/06/2011 15:47:32, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
29/06/2011 15:47:24, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
29/06/2011 15:47:06, Error: EventLog [6008] - The previous system shutdown at 15:44:49 on 29/06/2011 was unexpected.
29/06/2011 14:41:57, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the MSSQL$SONY_MEDIAMGR service to connect.
29/06/2011 14:41:57, Error: Service Control Manager [7000] - The MSSQL$SONY_MEDIAMGR service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
29/06/2011 14:07:18, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
29/06/2011 11:12:34, Error: volsnap [20] - The shadow copies of volume C: were aborted because of a failed free space computation.
29/06/2011 11:01:02, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Font Cache Service service to connect.
29/06/2011 11:01:02, Error: Service Control Manager [7000] - The Windows Font Cache Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
29/06/2011 10:59:50, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
29/06/2011 10:51:11, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
29/06/2011 08:02:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
29/06/2011 08:02:34, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
29/06/2011 08:02:34, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
28/06/2011 21:22:38, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 001FE25C67E3 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
28/06/2011 19:21:22, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 001FE25C67E3 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
28/06/2011 19:21:22, Error: EventLog [6008] - The previous system shutdown at 17:44:11 on 28/06/2011 was unexpected.
28/06/2011 17:33:54, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
28/06/2011 17:33:23, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 001FE25C67E3 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
28/06/2011 17:20:55, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
28/06/2011 17:20:12, Error: EventLog [6008] - The previous system shutdown at 17:18:26 on 28/06/2011 was unexpected.
28/06/2011 16:52:16, Error: Microsoft-Windows-Dhcp-Client [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001FE25C67E3. The following error occurred: The wait operation timed out.. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
28/06/2011 16:52:02, Error: EventLog [6008] - The previous system shutdown at 16:49:54 on 28/06/2011 was unexpected.
28/06/2011 14:49:22, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
28/06/2011 14:40:33, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
28/06/2011 14:24:20, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
28/06/2011 11:42:37, Error: Service Control Manager [7000] - The Lbd service failed to start due to the following error: The system cannot find the file specified.
28/06/2011 08:08:04, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Lavasoft Ad-Aware Service service to connect.
28/06/2011 08:08:04, Error: Service Control Manager [7000] - The Lavasoft Ad-Aware Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
28/06/2011 08:07:24, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
05/07/2011 07:00:53, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
05/07/2011 07:00:48, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SQL Server VSS Writer service to connect.
05/07/2011 07:00:48, Error: Service Control Manager [7000] - The SQL Server VSS Writer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
05/07/2011 07:00:35, Error: Microsoft-Windows-PrintSpooler [72] - Windows could not initialize printer Send To OneNote 2007 because the print processor OneNotePrint2007 could not be found. Please obtain and install a new version of the driver from the manufacturer (if available), or choose an alternate driver that works with this print device.
04/07/2011 10:56:28, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
04/07/2011 10:55:36, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: DwProt
04/07/2011 10:54:43, Error: EventLog [6008] - The previous system shutdown at 10:51:58 on 04/07/2011 was unexpected.
04/07/2011 08:16:43, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80004005 Error description: Unspecified error Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
.
==== End Of File ===========================

Attached Files

  • Attached File  ark.txt   172.98KB   0 downloads
  • Attached File  DDS.txt   15.19KB   2 downloads


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:07:36 AM

Posted 20 July 2011 - 10:15 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:36 AM

Posted 23 July 2011 - 12:29 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:36 AM

Posted 26 July 2011 - 08:36 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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