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3 replies to this topic

#1 texan767

texan767

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  • Local time:12:07 PM

Posted 04 July 2011 - 01:15 PM

Computer was infected with something - profile & other files/folders were hidden that normally would not be hidden.
MalwareBytes found two thing, PUM.Hijack.DisplayProperties & PUM.Hijack.TaskManager & deleted them, TM's housecall found a couple of files, TROJ GEN R72CF3 & deleted them, but any searches I do are redirected to a number of other sites.
I have the results of the DDS & GMER scans below;

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Kelly Toombs at 12:08:45 on 2011-07-04
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.1013.82 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2322.0\mswinext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\microsoft shared\Virtualization Handler\CVH.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRunOnce: [Launcher] c:\program files\dell datasafe local backup\components\scheduler\Launcher.exe
StartupFolder: c:\users\kellyt~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 68.87.85.102 68.87.69.150 192.168.10.1
TCP: Interfaces\{2289E88D-851A-465E-A2E4-E932F6832DF5} : DhcpNameServer = 68.87.85.102 68.87.69.150 192.168.10.1
TCP: Interfaces\{B214D270-23F6-4342-BD82-4C730B8A45AC} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{B214D270-23F6-4342-BD82-4C730B8A45AC}\35140284F6D656 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{B214D270-23F6-4342-BD82-4C730B8A45AC}\D646167657563747 : DhcpNameServer = 143.111.251.71
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-6-26 13680]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R1 MpKsl64c7f4ed;MpKsl64c7f4ed;c:\programdata\microsoft\microsoft antimalware\definition updates\{d1045d6b-e066-4304-8b03-871fe0fbfcc2}\MpKsl64c7f4ed.sys [2011-7-4 28752]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2009-6-9 155648]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-11-17 143840]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2011-4-18 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-9-22 189440]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2010-4-24 550760]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2010-4-24 195944]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2010-4-24 21864]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2010-4-24 19304]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-22 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-7-2 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-12-22 136176]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-7-30 21744]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-9-22 174592]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-07-04 16:37:13 -------- d-----w- c:\program files\CCleaner
2011-07-04 16:33:46 388096 ----a-r- c:\users\kelly toombs\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-07-04 16:33:44 -------- d-----w- c:\program files\Trend Micro
2011-07-04 15:58:58 439632 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2011-07-04 15:58:54 439632 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{3e1f6a9d-3194-4624-80f2-f305726b08ad}\gapaengine.dll
2011-07-04 15:57:55 439632 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{12a77df3-90af-481b-ba20-839418ba9062}\gapaengine.dll
2011-07-04 15:57:02 28752 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{d1045d6b-e066-4304-8b03-871fe0fbfcc2}\MpKsl64c7f4ed.sys
2011-07-04 15:56:38 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-07-04 15:55:38 7074640 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{d1045d6b-e066-4304-8b03-871fe0fbfcc2}\mpengine.dll
2011-07-04 15:48:18 -------- d-----w- c:\program files\Microsoft Security Client
2011-07-04 15:47:56 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-07-04 15:15:08 -------- d-sh--w- C:\$RECYCLE.BIN
2011-07-04 14:52:06 98816 ----a-w- c:\windows\sed.exe
2011-07-04 14:52:06 518144 ----a-w- c:\windows\SWREG.exe
2011-07-04 14:52:06 256000 ----a-w- c:\windows\PEV.exe
2011-07-04 14:52:06 208896 ----a-w- c:\windows\MBR.exe
2011-07-04 05:11:16 -------- d-----w- c:\users\kelly toombs\appdata\roaming\Malwarebytes
2011-07-04 05:11:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-04 05:11:11 -------- d-----w- c:\programdata\Malwarebytes
2011-07-04 05:11:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-07-03 17:56:54 -------- d-----w- C:\832603f1a71727fe05d57d28
2011-07-03 05:05:08 -------- d-----w- c:\windows\system32\SPReview
2011-07-03 04:43:15 -------- d-----w- c:\windows\system32\EventProviders
2011-07-03 04:40:56 -------- d-----w- c:\windows\en
2011-07-03 04:40:25 39272 ----a-w- c:\windows\system32\drivers\fssfltr.sys
2011-07-03 04:32:21 -------- d-----w- c:\program files\MSN Toolbar
2011-07-03 04:31:50 15712 ----a-w- c:\program files\common files\windows live\.cache\1fe883061cc393a0a\MeshBetaRemover.exe
2011-07-03 04:31:48 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2011-07-03 04:31:48 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2011-07-03 04:31:48 469256 ----a-w- c:\program files\common files\windows live\.cache\1c56729d1cc393a09\InstallManager_WLE_WLE.exe
2011-07-03 04:31:47 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2011-07-03 04:31:27 94040 ----a-w- c:\program files\common files\windows live\.cache\1095a7431cc393a08\DSETUP.dll
2011-07-03 04:31:27 525656 ----a-w- c:\program files\common files\windows live\.cache\1095a7431cc393a08\DXSETUP.exe
2011-07-03 04:31:27 1691480 ----a-w- c:\program files\common files\windows live\.cache\1095a7431cc393a08\dsetup32.dll
2011-07-03 04:31:20 94040 ----a-w- c:\program files\common files\windows live\.cache\dcdebd11cc393a07\DSETUP.dll
2011-07-03 04:31:20 525656 ----a-w- c:\program files\common files\windows live\.cache\dcdebd11cc393a07\DXSETUP.exe
2011-07-03 04:31:20 1691480 ----a-w- c:\program files\common files\windows live\.cache\dcdebd11cc393a07\dsetup32.dll
2011-07-03 02:04:53 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-07-03 01:58:39 -------- d-----w- c:\programdata\PCSettings
2011-07-02 21:03:59 294912 ----a-w- c:\windows\system32\umpnpmgr.dll
2011-07-02 21:03:20 1401856 ----a-w- c:\windows\system32\mssrch.dll
2011-07-02 21:03:19 1553920 ----a-w- c:\windows\system32\tquery.dll
2011-07-02 21:03:16 666624 ----a-w- c:\windows\system32\mssvp.dll
2011-07-02 21:03:16 428032 ----a-w- c:\windows\system32\SearchIndexer.exe
2011-07-02 21:03:16 337408 ----a-w- c:\windows\system32\mssph.dll
2011-07-02 21:03:15 86528 ----a-w- c:\windows\system32\SearchFilterHost.exe
2011-07-02 21:03:15 197120 ----a-w- c:\windows\system32\mssphtb.dll
2011-07-02 21:03:15 164352 ----a-w- c:\windows\system32\SearchProtocolHost.exe
2011-07-02 21:03:14 59392 ----a-w- c:\windows\system32\msscntrs.dll
2011-07-02 20:10:39 -------- d-----w- c:\users\kelly toombs\appdata\local\NPE
2011-07-02 20:01:50 -------- d-----w- c:\programdata\Norton
2011-07-02 19:57:06 0 ----a-w- c:\windows\system32\sho4115.tmp
2011-07-02 19:46:15 -------- d-----w- c:\programdata\NortonInstaller
2011-06-16 02:13:04 311296 ----a-w- c:\windows\system32\drivers\srv.sys
2011-06-16 02:13:04 309760 ----a-w- c:\windows\system32\drivers\srv2.sys
2011-06-16 02:13:04 114176 ----a-w- c:\windows\system32\drivers\srvnet.sys
2011-06-16 02:12:51 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-06-16 02:12:50 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-06-16 02:12:44 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-06-16 02:12:39 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-06-16 02:12:35 740864 ----a-w- c:\windows\system32\inetcomm.dll
2011-06-16 02:12:29 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2011-06-16 02:11:11 96256 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-06-16 02:11:11 222720 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-06-16 02:11:10 123392 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-06-06 17:55:30 183696 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-04-27 20:25:24 65024 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2011-04-22 19:36:05 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-04-18 18:18:50 43392 ----a-w- c:\windows\system32\drivers\MpNWMon.sys
2011-04-18 18:18:50 165648 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2011-04-09 06:13:06 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-04-09 06:13:06 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-04-09 05:56:38 123904 ----a-w- c:\windows\system32\poqexec.exe
.
============= FINISH: 12:11:01.15 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:02:07 PM

Posted 09 July 2011 - 01:11 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 July 2011 - 12:14 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:07 PM

Posted 17 July 2011 - 02:41 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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