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ComboFix Log


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2 replies to this topic

#1 Rob Hanson

Rob Hanson

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:33 PM

Posted 03 July 2011 - 06:28 PM

Hi Everyone,

First off, thanks for all the work everyone on here does, its amazing! I've spent a lot of time reading topics and trying to fix my girlfriends computer, which has had a whole host of issues. I removed a load of viruses a couple of months ago, and all seemed good. I installed AVG and MBAM, but the google redirect got through last week, followed by something else. Anyway, long story short, ran laptop in safe mode, ran MBAB, AVG, didn't fix anything. Also cleaned the Registry out which fixed some other problems, and then ran Combofix. Google doesn't seem to redirect anymore, so fingers crossed it's all working! Anyway, I was hoping someone would be able to look over the log if possible, if anyone can that'd be amazing.

All I have to do now is find the audio driver for the computer which either I deleted by accident, or a virus did, either way, all I'm getting is a beep now and again!

Cheers for you help,
Rob

ComboFix 11-07-03.01 - Samantha 07/03/2011 23:38:11.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.556 [GMT 1:00]
Running from: c:\documents and settings\Samantha\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Samantha\Application Data\Adykup
c:\documents and settings\Samantha\Application Data\Adykup\fizo.irt
c:\documents and settings\Samantha\Application Data\Gauh
c:\documents and settings\Samantha\Application Data\Gauh\puufc.akv
c:\documents and settings\Samantha\Application Data\Lixac
c:\documents and settings\Samantha\Application Data\Lixac\exki.xuf
c:\documents and settings\Samantha\Recent\AecTemplates.mat
c:\documents and settings\Samantha\Recent\Fabric.mat
c:\documents and settings\Samantha\Templates\k48j651443ifw8cu8ya11x1x
c:\documents and settings\Samantha\WINDOWS
c:\windows\AMIVAZOM.DLL
c:\windows\system32\drivers\fad.sys
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_MOUSEDRIVER
-------\Legacy_PLUG_MANAGER
.
.
((((((((((((((((((((((((( Files Created from 2011-06-03 to 2011-07-03 )))))))))))))))))))))))))))))))
.
.
2011-06-28 13:02 . 2010-01-01 08:00 2106216 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_43.dll
2011-06-28 13:02 . 2010-01-01 08:00 1998168 ----a-w- c:\program files\Mozilla Firefox\d3dx9_43.dll
2011-06-28 09:24 . 2011-06-28 09:24 -------- d-----w- c:\program files\MSECache
2011-06-13 22:39 . 2011-06-13 22:40 -------- d-----w- c:\documents and settings\Samantha\Application Data\Zagihu
2011-06-13 10:20 . 2011-06-13 10:22 -------- d-----w- c:\windows\system32\%APPDATA%
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-09 10:32 . 2011-05-19 07:49 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-29 08:11 . 2011-04-14 10:36 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 08:11 . 2011-04-14 10:36 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-28 13:34 . 2011-04-28 13:34 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-04-13 21:36 . 2005-08-22 07:55 65536 ----a-w- c:\windows\DUMP856c.tmp
2011-04-06 15:20 . 2011-04-06 15:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 15:20 . 2011-04-06 15:20 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 15:20 . 2011-04-06 15:20 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 15:20 . 2011-04-06 15:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-06-16 04:17 . 2011-04-17 12:15 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 385024]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-13 344064]
"Dell Photo AIO Printer 922"="c:\program files\Dell Photo AIO Printer 922\dlbtbmgr.exe" [2004-11-10 290816]
"DLBTCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll" [2004-11-09 69632]
"HostManager"="c:\program files\Common Files\AOL\1125159851\ee\AOLSoftware.exe" [2006-04-20 50792]
"IPHSend"="c:\program files\Common Files\AOL\IPHSend\IPHSend.exe" [2006-02-17 124520]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"LWS"="c:\program files\Logitech\LWS\Webcam Software\LWS.exe" [2011-03-01 190808]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
c:\documents and settings\Samantha\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-8-18 384000]
Stardock ObjectDock.lnk - c:\program files\Stardock\ObjectDock\ObjectDock.exe [2005-12-7 1802309]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-9-16 110592]
AutoCAD Startup Accelerator.lnk - c:\program files\Common Files\Autodesk Shared\acstart16.exe [2005-3-5 10872]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-9-19 282624]
Monitor.lnk - c:\program files\ArcSoft\Media Card Companion\MCC Monitor.exe [2005-9-24 110592]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 21:08 110592 ----a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Samantha^Start Menu^Programs^Startup^Adobe Gamma.lnk]
backup=c:\windows\pss\Adobe Gamma.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Dell QuickSet]
2005-03-04 16:26 606208 ----a-w- c:\program files\Dell\QuickSet\quickset.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-04-20 17:10 13416 -c--a-w- c:\program files\Common Files\AOL\1125159851\ee\AOLHostManager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"CiSvc"=3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\1125159851\\ee\\AOLServiceHost.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\backburner 2\\monitor.exe"=
"c:\\Program Files\\backburner 2\\manager.exe"=
"c:\\Program Files\\backburner 2\\server.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\1125159851\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1125159851\\ee\\aim6.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Documents and Settings\\Samantha\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqcopy2.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [4/28/2011 2:34 PM 53816]
R0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [12/4/2005 11:49 PM 664064]
R1 RapportCerberus_26762;RapportCerberus_26762;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys [6/1/2011 10:28 AM 57144]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [4/28/2011 2:34 PM 66360]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [4/28/2011 2:34 PM 158904]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [4/28/2011 2:34 PM 870200]
R2 UMVPFSrv;UMVPFSrv;c:\program files\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe [4/1/2011 6:11 AM 428640]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [8/22/2005 8:54 AM 80384]
S1 SASDIFSV;SASDIFSV;\??\c:\docume~1\Samantha\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS --> c:\docume~1\Samantha\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\docume~1\Samantha\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS --> c:\docume~1\Samantha\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [5/23/2010 9:09 PM 136176]
S3 Dlpissrvta;Dlpissrvta; [x]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [10/17/2010 5:40 PM 36608]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [5/23/2010 9:09 PM 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [4/14/2011 11:36 AM 39984]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [4/19/2011 8:44 AM 27064]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WUAUSERV
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-01-05 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 18:34]
.
2011-06-27 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\system32\cleanmgr.exe [2004-08-11 00:12]
.
2011-07-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-23 20:09]
.
2011-07-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-23 20:09]
.
2011-07-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4118322484-3951104582-2787229180-1005Core.job
- c:\documents and settings\Samantha\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-10-05 02:14]
.
2011-07-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4118322484-3951104582-2787229180-1005UA.job
- c:\documents and settings\Samantha\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-10-05 02:14]
.
2011-06-28 c:\windows\Tasks\System Restore.job
- c:\windows\system32\Restore\rstrui.exe [2004-08-11 00:12]
.
2011-07-03 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-06-06 03:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://sbc.yahoo.com/dsl
mStart Page = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
FF - ProfilePath - c:\documents and settings\Samantha\Application Data\Mozilla\Firefox\Profiles\nr3diaou.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - prefs.js: network.proxy.type - 0
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
.
------- File Associations -------
.
.scr=AutoCADScriptFile
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-LMA Manager - lmamanager.exe
HKLM-Run-Ddeyu - c:\windows\amivazom.dll
Notify-NavLogon - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-07-03 23:56
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLBTCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
LMA Manager = lmamanager.exe?
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: Hitachi_HTS721080G9AT00 rev.MC4OA40M -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe >>UNKNOWN [0x871A5C78]<<
_asm { MOV EAX, 0x871a5b98; XCHG [ESP], EAX; PUSH EAX; PUSH 0x871a7c94; RET ; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; ADD [EAX], AL; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x87141AB8]
\Driver\Disk[0x871AA0E0] -> IRP_MJ_CREATE -> 0x871A5C78
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskHitachi_HTS721080G9AT00_________________MC4OA40M#5&36c68b59&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\Disk -> 0x871a5c78
\Driver\atapi DriverStartIo -> 0x8707627F
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1400)
c:\windows\system32\Ati2evxx.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
- - - - - - - > 'explorer.exe'(2524)
c:\program files\Stardock\ObjectDock\DockShellHook.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\windows\system32\rundll32.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
c:\windows\system32\basfipm.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Intel\Wireless\Bin\ZcfgSvc.exe
c:\windows\system32\Ati2evxx.exe
c:\progra~1\Intel\Wireless\Bin\1XConfig.exe
c:\program files\Dell Photo AIO Printer 922\dlbtbmon.exe
c:\program files\Apoint\Apntex.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-07-04 00:12:29 - machine was rebooted
ComboFix-quarantined-files.txt 2011-07-03 23:11
.
Pre-Run: 14,074,974,208 bytes free
Post-Run: 28,088,586,240 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 1EEBACF721F4A70A399EABEF14C2A9DF

Also, sorry for putting it into the wrong section, thanks boopme for moving it!

EDIT: Posts merged ~Budapest

Edited by Budapest, 04 July 2011 - 08:04 PM.


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#2 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:03:33 PM

Posted 11 July 2011 - 11:52 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 16 July 2011 - 11:11 AM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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