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BSOD on Vista on Dell Latitude


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#1 JaneAW

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Posted 03 July 2011 - 05:14 PM

Got BSOD on Dell Latitude running Vista.
Stop:0x00000024 .........
Diagnostis Error Code for IDE Disk: 0F00:0244 (5 blocks listed then error code 0F00:1A44. Run chkdsk and scandisk say everything is fine. I have diagnostic and driver CDs but not Vista operating system. CD. I assume the HD needs to be replaced, but is there anyway I can get an Vista OS and download to another computer and then install on Latitude?

Or are there any other ideas?

Edited by hamluis, 05 July 2011 - 06:41 PM.
Moved from Vista to XP.


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#2 Allan

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Posted 03 July 2011 - 05:15 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 JaneAW

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Posted 03 July 2011 - 05:18 PM

But I cannot even run the Dell Latitude PC. I get the BSOD, with all options that Windows gives me to start. I am typing this on another computer.

#4 Allan

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Posted 03 July 2011 - 05:28 PM

You did not mention that in your first post. How did you run checkdisk?

#5 JaneAW

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Posted 03 July 2011 - 07:31 PM

Whoops, the operating system is windows XP, not vista. My mistake, I hope that does not make a difference.

#6 JaneAW

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Posted 03 July 2011 - 07:58 PM

Allan, I put one of the diagnostic disks in and booted to the CD. It gave me the 4 options. run the 32 bit diagnostics, open a dos session, reboot or quit and return to dos. Since I had already done the diagnostics, I chose open a dos session. I went to the C: and ran chkdsk from there. I also ran scandisk. I viewed the log and it said no problems were found.

#7 Allan

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Posted 04 July 2011 - 06:11 AM

Well, unless your system has a recovery partition I think you're going to need to get hold of an XP CD and do a repair installation.

#8 JaneAW

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Posted 05 July 2011 - 02:51 PM

Thanks Allan, I appreciate your advice. Any idea how I can get a reinstallation CD. Are they available on the internet?




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