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Wallpaper problem


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#1 sofa 27 king

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Posted 03 July 2011 - 11:02 AM

My computer was infected by a virus which hide all my icons and changed my wallpaper to just solid black, I got rid of the virus fixed the icon issue but i couldn't get the background back. Every time i try to put a picture as the wallpaper an error message comes up saying "this photo cannot be set as wallpaper" and when i try to change the theme the window color at the bottom is the only thing that changes.

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#2 Union_Thug

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Posted 03 July 2011 - 11:09 AM

I suggest you read and follow Grinler's (site admin & unhide.exe developer) guide Unhide.exe - A introduction as to what this program does, specifically:

This infection will also delete shortcuts in various folders on your computer so that you can no longer find them pinned to the taskbar, in the quick launch, or in your Start Menu. When the infection deletes the shortcuts it will store a backup copy of them in the folder %Temp%\smtmp. Using this backup, we can then restore the files to their proper location so you can find them once again under your Start Menu and in other locations. It is very important, though, that if you are infected with this family of infections that you do not delete any of the files in your %Temp% folder and that you do not run any temp file cleaners as they will delete this backup folder. With this folder removed, we will not be able to restore the shortcuts back to their proper location.

--snip--

To manually restore your shortcuts, simply open up each of the %Temp%\smtmp\ folders that you have on your machine and copy everything found there into the respective folder listed above.

For example, if you are running Windows XP, then you would copy all everything located in %Temp%\smtmp\1 to C:\Documents and Settings\All Users\Start Menu. If you are using Windows Vista or 7, you would copy everything from %Temp%\smtmp\1 to C:\ProgramData\Microsoft\Windows\Start Menu.

In order to see some of these locations you need to change your Windows settings so that show hidden files and show system protected files are enabled. Information on how to do this can be found in this tutorial. When done, you can change those settings back to their previous settings.

How to show hidden files in Windows


Edited by Union_Thug, 03 July 2011 - 11:09 AM.


#3 Armin

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Posted 03 July 2011 - 11:34 AM

hi
you have antivirus?

#4 sofa 27 king

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Posted 04 July 2011 - 09:20 AM

Union_Thug i don't have a problem anymore with the shortcuts, the problem is that i can't get my wallpaper back

#5 Union_Thug

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Posted 04 July 2011 - 09:53 AM

Sorry, my bad. Just guessing here, but it could be the malware corrupted your user account...do you have more than one user account? If so, try logging on as different user & see if you can change the wallpaper, theme etc, or creating a new user acct as described in the link below.

See posts near bottom of page by the OP & instructions by Meghmala http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/cannot-change-wallpaper-on-windows-7-ultimate/e2e1650a-55b1-4b3f-a5dd-db67fe8d3faf

Hope this helps.

Edited by Union_Thug, 04 July 2011 - 09:58 AM.


#6 soflanetworking

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Posted 04 July 2011 - 12:30 PM

Union_Thug i don't have a problem anymore with the shortcuts, the problem is that i can't get my wallpaper back


Best guess is the malware has creating a rule in Group Policy that doesn't allow the wallpaper to change.
go to search and type in gpedit.msc, look for the wallpaper setting.

Otherwise, Try creating a new user, and see if that user has wallpaper capabilities. You could always move your files over and dlete the original user.

Oh yeah, cough up the $$ for spy sweeper, it will keep that pesky malware away.




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