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Help.. Laptop Freezes


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#1 fer305

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Posted 03 July 2011 - 01:24 AM

Hey.. Ive had my laptop for about a year now and suddenly ive had this random freezes... Ive ran malwarebytes and super antispyware and theres no problem. What should my next step be????

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#2 Allan

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Posted 03 July 2011 - 07:31 AM

Please explain IN DETAIL when the freezes occur, what they are like, if they are momentary or if you have to reboot, what is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc), etc.

#3 fer305

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Posted 04 July 2011 - 01:47 AM

thanks for replying! well my freezes are momentary and when it goes back to working properly a message shows up saying "display driver stopped responding and has recovered” maye thats the problem.and if its not that I think it is the problem i have with the apple mobile device ethernet and apple mobile device ethernet #2. I have yellow signs in those drivers in the device manager. what do you think???

#4 Allan

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Posted 04 July 2011 - 06:07 AM

You need to tell us all of this when you post your problem. Did you recently install the OS? Either way, I suggest you go to the the website of your laptop manufacturer and download and install ALL drivers for your system starting with the chipset driver.

If you think it's a malware problem for some reason you can post in the Am I Infected forum on this site.

Edited by Allan, 04 July 2011 - 06:07 AM.





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