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Windows XP reboots unexpectedly


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#1 p3tabyte

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Posted 02 July 2011 - 08:03 PM

My Windows XP machine reboots unexpectedly - mostly when I'm using Firefox, but not all the time.

My machine:
Windows XP Pro Version 2002 SP3
Intel Pentium D CPU 2.8 GHz
1.93 GB of RAM

I just had my computer repaired because of a similar problem. The technician found a back hard drive and bad memory. He replaced both. I reinstalled Windows and all my programs. Now it seems to keep happening though I know my hard drive is not bad.

I recently went into System Properties and unchecked "automatically reboot" so that next time it happens I can at least get a blue screen and see where it's failing.

Is there anything else I can do at this point to diagnose the problem? It seems that a lot of programs freeze up on me and I can't ctrl-alt-delete to bring up the task manager to kill anything.

I noticed that sometimes Firefox would freeze up on me while bringing up a new window or accessing a menu. My hard drive would thrash for several minutes and I would have to manually reboot.

This is a brand new hard drive so I don't need to defrag.

Any thoughts?

Thank you.

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#2 p3tabyte

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Posted 02 July 2011 - 10:16 PM

After unchecking "automatically reboot" this is the blue screen that I got:

PAGE_FAULT_IN_NONPAGED_AREA
Stop Code
0x00000050 (0x9f022e40,0x00000009, 0x9f022e40, 0x00000000)

I'm testing the memory now.

#3 Allan

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Posted 03 July 2011 - 07:29 AM

download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply




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