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Laptop connects to web but not to Homegroup


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#1 Alan in Toledo

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Posted 02 July 2011 - 03:38 PM

I'm running a 3-station LAN (2 desktops, 1 laptop) all running Win7 and Webroot Internet Security Complete (all software -- system and applications -- is fully up-to-date) through an Apple Airport Express wireless router. My settings are consistent throughout (home network, same workgroup, advanced sharing settings).

The two desktops are members of the same Homegroup. The problem is with the laptop. Even though it accesses the web with no problem, it doesn't see the two desktops and can't ping either of them or the router!

I have administrative rights on all three PCs while my wife has standard rights on her desktop and the laptop.

One strange condition occurs in Windows Explorer where, under the Network heading in the left column, the laptop appears in from both desktop PCs (but won't expand) while neither desktop appears from the laptop.

I'm pretty resourceful and persistent (this condition has existed for several months) but this has me stumped.

Suggestions appreciated!

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#2 Alan in Toledo

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Posted 03 July 2011 - 03:30 AM

Solved! It turns out that the Webroot firewall on the laptop failed to configure itself to recognize the (unusual) address of the Airport Express router (10.0.1.0).

Address changed manually and all is well.

#3 hamluis

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Posted 04 July 2011 - 11:20 AM

Thanks for letting us know...happy computing :).

Louis

#4 soflanetworking

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Posted 04 July 2011 - 12:21 PM

Solved! It turns out that the Webroot firewall on the laptop failed to configure itself to recognize the (unusual) address of the Airport Express router (10.0.1.0).

Address changed manually and all is well.


Glad you figured it out




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