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New free Avast


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3 replies to this topic

#1 keithy

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Posted 02 July 2011 - 08:56 AM

Hello again everyone
just installed Avast free on my laptop
neither IE or Firefox will not connect to internet
when I switch off the web shield in Avast then they work?
can anyone help?

(Moderator edit: thread moved to more appropriate forum.jgw)

Edited by jgweed, 02 July 2011 - 09:48 AM.


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#2 USN Vet

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Posted 02 July 2011 - 08:58 AM

Hello - I would pose that to the AVAST blog
Feel free to ignore my comment, just another user !

#3 tos226

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Posted 02 July 2011 - 12:49 PM

What firewall are you using?
Avast uses localhost proxy through which applications connect to the internet after Avast takes a look using the WebShield.
So the firewall needs to be configured to permit Avast out to the internet's port 80, and internet browsers need to connect to that proxy port (12080 on WinXP, perhaps another number for other Windows).

Link to Avast forum
http://forum.avast.com/index.php?board=2.0
and knowledgebase
http://support.avast.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=66&nav=0
and details about firewall configuration
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=482&nav=0,66#idt_04

Edited by tos226, 02 July 2011 - 12:52 PM.


#4 quietman7

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Posted 02 July 2011 - 09:46 PM

Check your firewall configuration. For the correct operation the Web Shield process (ashWebSv.exe or aswWebSv.exe) needs a permission to access the Internet on TCP port 80 and a permission to act as a server and accept incoming connections from localhost (the local machine) on TCP port 12080.

I can no longer browse the Web after avast! installation

Web Shield provides all Web access for the browser. For it to work correctly you must allow this access in the Personal Firewall configuration.

avast! Web Scanner


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