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downloaded a virus maybe a keylogger


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3 replies to this topic

#1 happysadman54321

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Posted 01 July 2011 - 02:10 PM

idk what i got but i did a avast scan and it took out 2 infections and i did a boot time scan and it showed up with 3 infections 2 msil drooper go and 1 win32 pup - gen. im still scared to log on to any sites so what should i do to make sure my computer is completly clean?

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#2 Clairvoyant

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Posted 01 July 2011 - 02:14 PM

Hi happysadman,

clean temp files with Temp File Cleaner:

  • Double click on TFC.exe to run the program
  • Click on Start button to begin cleaning process
  • TFC will close all running programs, and if ask you to restart computer allow it

then scan your pc with ESET Online Scanner following this steps:


  • Disable your Antivirus and other security software
  • Click here to open ESET Online Scanner
  • Click the Posted Image button
  • Only if you don' use Internet Explorer:
    • Click on Posted Image to download the ESET Smart Installer and Save it to your desktop
    • Double click on the esetsmartinstaller_enu icon on your desktop
  • Check Posted Image
  • Click Posted Image
  • Accept any security warnings from your browser
  • Under scan settings, check Posted Image and Uncheck Remove found threats
  • Click Advanced settings and select:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will download updates and install itself, then begin the scan. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Click Posted Image, and save the file to your desktop using a unique name, such as ESETScan
  • Click Posted Image
  • Click Posted Image
and next download Security Check, save it to your Desktop and:

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box
  • A Notepad document should open automatically called checkup.txt; save it to you desktop
Now you should to re enable the protections that you have previously disabled and i
nclude the contents of the reports in your reply.

Regards.


#3 happysadman54321

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Posted 01 July 2011 - 10:57 PM

well i did ur temporary file wipe and i did a avast full scan a boot time scan and uninstalled that and installed kaspersky and did a full scan on the trial version is that enough to ignore the online scan?

#4 Clairvoyant

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Posted 02 July 2011 - 07:20 AM

Hi happysadman,

if during those scans you didn't found any suspect file and now you are sure that your computer is clean, may be.
Otherwise, is better do the Online scan.

In any case make sure you have all software updated.

Regards.





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