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BSoD Page fault in non paged area


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#1 GiveMeTaffy

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Posted 30 June 2011 - 05:03 PM

Hello,

I have left messages on this website for help before and never received a response, so I am hoping I can get some help with this problem. I built a computer about 7 months ago and have recently had several blue screens during video games with the error "Page fault in nonpaged area". I cannot determine what is causing this issue, and I am trying to solve the issue. Any help or information may be useful to me. I believe the problem has only occurred during video games but it has happened several times in the last couple weeks.

Thanks.

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#2 caperjac

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Posted 30 June 2011 - 07:26 PM

hi,start with bluescreen viewer ,it will show the full bsod error messages you have received ,run the program and post the log here ,the download link in down near the bottom of the page
http://www.nirsoft.net/utils/blue_screen_view.html

Edited by caperjac, 30 June 2011 - 07:26 PM.

My answers are my opinion only,usually


#3 GiveMeTaffy

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Posted 30 June 2011 - 07:36 PM

Thank you for the prompt reply.

This is the printout of the latest BSoD:

Dump File : 063011-28563-01.dmp
Crash Time : 6/30/2011 5:04:42 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa8c`04a10e38
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`0305e49b
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\063011-28563-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,768

In addition, this is on Windows 7 64 bit system.

#4 caperjac

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Posted 30 June 2011 - 07:42 PM

did yo use the bluescreen viewer ,it will show all the bsod errors ,not just the recent ones

My answers are my opinion only,usually


#5 GiveMeTaffy

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Posted 30 June 2011 - 07:46 PM

I did use the program. Under "Dump File" it only lists 1 even though I have had 3 or 4 BSoD in the last couple weeks. I am not sure if there is a setting I am overlooking or if they had been cleared by another program (maybe CCleaner?).

#6 caperjac

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Posted 30 June 2011 - 07:58 PM

using you win7 dvd ,boot to the repair/recovery and run the ram check/test
http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

also run system file checker to fix possible corrupt ntoskrnl.exe a windows system file .
http://support.microsoft.com/kb/929833

Edited by caperjac, 30 June 2011 - 08:01 PM.

My answers are my opinion only,usually


#7 GiveMeTaffy

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Posted 30 June 2011 - 08:25 PM

I ran the system file check command prompt and it said "Windows Resource Protection did not find any integrity violations". About to run the Memory Diagnostic Tool.

#8 GiveMeTaffy

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Posted 30 June 2011 - 08:46 PM

I ran the Memory Diagnostic Tool built into Windows 7 (I do not have my disk in this house at the moment) and it said:

"The Windows Memory Diagnostic tested the computer's memory and detected no errors".

If it is pertinent, before posting here I had also run chkdsk /f as a first attempt to fix potential problems. I am not sure if this could have impacted the results of these last 2 tests.

#9 caperjac

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Posted 01 July 2011 - 04:29 AM

the bsod you are getting is usually caused by a ram error ,

the chkdsk scan would not have affected either of the othere2 scans .

is this a desktop or laptop computer , what make and model is it

do you know if it has more than 1 ram stick ,if you have 2 or or more ,and you know how to remove them you could remove one ,run computer with one stick ,see if it still bsod's,

Edited by caperjac, 01 July 2011 - 04:30 AM.

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#10 GiveMeTaffy

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Posted 01 July 2011 - 12:27 PM

So it is likely a hardware issue with at least 1 of the ram sticks?

The computer is a desktop that I put together last December. There are 2 sticks of RAM, so I could remove one and try to run it on just 1 stick of RAM as you suggest.

If it is the RAM, what would cause a stick of RAM to be defective so soon (6 months) after getting it? Was the RAM likely shipped defective or could it have been damaged in some way by heat or something else? Also, why would the Memory Diagnostic test not pick this up?

Thank you for your help on this so far. I will have to do some testing.

#11 caperjac

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Posted 01 July 2011 - 02:23 PM

the test may well be correct ,i actually miss read you post ,thought it said it found a error ,sorry .

ram is like all electronic components ,they can fail at any given time ,new or old

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#12 GiveMeTaffy

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Posted 02 July 2011 - 03:05 PM

Ok, I got another blue screen today. This time it was not while playing a game, but rather just browsing the internet. Here is the readout:

Dump File : 070211-28080-01.dmp
Crash Time : 7/2/2011 4:01:13 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`033ef9e7
Parameter 3 : fffff880`09ffed60
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7fd00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17592 (win7sp1_gdr.110408-1631)
Processor : x64
Crash Address : ntoskrnl.exe+7fd00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070211-28080-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 292,776

Edited by GiveMeTaffy, 02 July 2011 - 03:08 PM.


#13 caperjac

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Posted 02 July 2011 - 03:13 PM

Run CHKDSK to check for disk errors

go to start .in the search type in cmd, right click on the cmd and choose run as
administrator

then type the following text, and then press Enter:
chkdsk /f

it will say something about windows being in use , type in Y to run chkdsk next time windows restarts, then restart windows.


=================
also have a look here .it says it could be video driver problem ,ithey suggest windows update to check for update video driver i suggest video cards manufacturer web site for update /latest driver
http://msdn.microsoft.com/en-us/library/ff558949%28v=vs.85%29.aspx

Edited by caperjac, 02 July 2011 - 03:15 PM.

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#14 GiveMeTaffy

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Posted 02 July 2011 - 03:23 PM

As stated in my post earlier: "If it is pertinent, before posting here I had also run chkdsk /f as a first attempt to fix potential problems", I had already run chkdsk a couple days ago after the last bsod. I will run it again though. Between these 2 bsod, does it point to any particular suspects?

#15 GiveMeTaffy

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Posted 02 July 2011 - 03:31 PM

OK, chkdsk /f has been run again. Is there anything else I can do to proactively prevent future BSOD?




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