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HJT Log - Cara


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#1 laxsmith11

laxsmith11

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Posted 29 October 2004 - 01:07 AM

I've downloaded all the recommended stuff... (ad-adware, a2, spywareblaster, spywareguard, and spybot s&d) and want to post this log to see waht is going on. thanks so much...

(from my previous post: internet explorer opens to 'about:blank', pop ups are rampant, and computer memory is low)

Logfile of HijackThis v1.98.2
Scan saved at 1:01:32 AM, on 10/29/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Atievxx.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bsu.edu/webmail
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.bsu.edu/webmail
R3 - Default URLSearchHook is missing
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {D27B9CDF-A47B-B74E-EE39-1F9A9A97FEB5} - C:\WINDOWS\javarh.dll (file missing)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - http://education.dellnet.com/ (file missing) (HKCU)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.a...meInstaller.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B75D3C8-9D0B-4A74-BD43-F5351BA81D30}: Domain = bsu.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = bsu.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = bsu.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = bsu.edu

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#2 CalamityKen

CalamityKen

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Posted 29 October 2004 - 10:54 AM

laxsmith11, welcome.

Please print this out and follow ALL these directions carefully.

Make sure 'show all files' is enabled:
http://service1.symantec.com/SUPPORT/tsgen...=&osv=&osv_lvl=

Boot into Safe Mode by tapping F8 key repeatedly at bootup.
More detailed instructions here:
http://service1.symantec.com/SUPPORT/tsgen...001052409420406

Go to Add/Remove Programs and uninstall Viewpoint Manager

Delete if still present:

C:\Program Files\COMMON~1\System\MOSearch
C:\Program Files\Viewpoint
<== folders

Start HijackThis and tick the boxes next to all these, then close all browser and explorer windows, and tell HijackThis to "Fix checked" if still present.

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {D27B9CDF-A47B-B74E-EE39-1F9A9A97FEB5} - C:\WINDOWS\javarh.dll (file missing)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe


Reboot and Install the prevention protection below and help your friends from being infected on the Internet.

Empty the Recycle Bin.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.
Index.dat Suite helps with this.
http://support.it-mate.co.uk/?mode=Products&p=index.datsuite

Insure that Index.dat Suite is Setup to empty the Temp folders especially
C:\Documents and Settings\{user}\Local Settings\Temp
then run the Find and create the run.bat and reboot to have it remove what it finds.

{user} is the User Account ID.
Removal of infections and prevention protection should be installed on ALL User Account IDS.

Download and install WinPatrol.
http://www.winpatrol.com

Browser settings for increased security:
http://bshagnasty.home.att.net/browsersettings.htm

Install IE-SPYAD then run the install.bat in the ie-spyad folder and SpywareBlaster then keep them up to date as today's Internet is full of nasty infections.
https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD
http://www.javacoolsoftware.com/spywareblaster.html




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