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Browser Hijack that i cant find


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3 replies to this topic

#1 polarys425

polarys425

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Posted 30 June 2011 - 02:04 PM

I have a computer here that has a browser hijack on it which hijacks pages at random and takes me to random sites. It hijacks both Internet Explorer and Firefox. Also from the Firefox start page, which uses google search, all results come back as showing me located in the Netherlands (with results from google.nl) instead of the US. That is, Googles location feature thinks im in the Netherlands, and displays results as such. Malwarebytes, spybot, Norton, none have removed this problem. This one has really throw me for a loop, usually i can get this stuff out.

Thanks in advance guys.

Kevin

Edit: I found that the hosts file had a weird string of entries, and after removing it from the hosts file, all seems well. Could that be the end of it?



DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Neil at 11:40:00 on 2011-06-30
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.605 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209086060421
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 217.23.4.167 www.google.com
Hosts: 178.17.165.3 www.google.com
Hosts: 217.23.4.167 www.google.com.au
Hosts: 178.17.165.3 www.google.com.au
Hosts: 217.23.4.167 www.google.be
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\neil\application data\mozilla\firefox\profiles\gwdasogt.default\
FF - prefs.js: network.proxy.type - 0
.
============= SERVICES / DRIVERS ===============
.
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-6-29 105592]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110629.019\NAVENG.SYS [2011-6-29 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110629.019\NAVEX15.SYS [2011-6-29 1542392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-7-14 23888]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2003-7-16 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-06-30 07:43:07 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-06-30 07:43:07 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-06-30 07:05:43 -------- d-sha-r- C:\cmdcons
2011-06-30 07:00:59 98816 ----a-w- c:\windows\sed.exe
2011-06-30 07:00:59 518144 ----a-w- c:\windows\SWREG.exe
2011-06-30 07:00:59 256000 ----a-w- c:\windows\PEV.exe
2011-06-30 07:00:59 208896 ----a-w- c:\windows\MBR.exe
2011-06-30 06:41:52 -------- d-sh--w- c:\documents and settings\neil\IECompatCache
2011-06-30 06:29:55 -------- d-----w- c:\windows\system32\winrm
2011-06-30 06:27:36 -------- d-----w- C:\d455fb5e5d41da63c6faaabb9a
2011-06-30 06:26:55 -------- d-----w- c:\windows\system32\LogFiles
2011-06-30 06:07:21 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-30 02:48:45 -------- d-----w- c:\windows\system32\GroupPolicy
2011-06-30 02:48:39 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2011-06-30 01:57:43 -------- d-----w- c:\windows\system32\XPSViewer
2011-06-30 01:56:49 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-06-30 01:56:14 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-06-30 01:56:14 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-06-30 01:56:14 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-06-30 01:56:14 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-06-30 01:56:14 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-06-30 01:56:14 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2011-06-30 01:56:14 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-06-30 01:56:14 117760 ------w- c:\windows\system32\prntvpt.dll
2011-06-30 01:49:45 -------- d-----w- c:\program files\Windows Media Connect 2
2011-06-30 01:46:00 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-06-30 00:46:31 388096 ----a-r- c:\documents and settings\neil\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-06-30 00:46:29 -------- d-----w- c:\program files\Trend Micro
2011-06-29 20:03:08 -------- d-----w- c:\documents and settings\neil\local settings\application data\Symantec
2011-06-29 20:02:07 167936 ----a-w- c:\windows\system32\drivers\wpshelper.sys
2011-06-29 19:58:42 92488 ----a-w- c:\windows\system32\drivers\SysPlant.sys
2011-06-29 19:57:54 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-06-29 19:57:54 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-06-29 19:55:17 -------- d-----w- c:\program files\Symantec
2011-06-29 19:55:17 -------- d-----w- c:\program files\common files\Symantec Shared
2011-06-29 19:55:17 -------- d-----w- c:\documents and settings\all users\application data\Symantec
2011-06-29 17:26:43 -------- d-----w- c:\documents and settings\neil\local settings\application data\GHISLER
2011-06-29 17:26:33 -------- d-----w- C:\save
2011-06-29 17:21:43 545 ----a-w- c:\windows\UC.PIF
2011-06-29 17:21:43 545 ----a-w- c:\windows\RAR.PIF
2011-06-29 17:21:43 545 ----a-w- c:\windows\PKZIP.PIF
2011-06-29 17:21:43 545 ----a-w- c:\windows\PKUNZIP.PIF
2011-06-29 17:21:43 545 ----a-w- c:\windows\NOCLOSE.PIF
2011-06-29 17:21:43 545 ----a-w- c:\windows\LHA.PIF
2011-06-29 17:21:43 545 ----a-w- c:\windows\ARJ.PIF
2011-06-29 17:21:42 -------- d-----w- C:\totalcmd
2011-06-29 02:50:14 -------- d-----w- c:\documents and settings\neil\application data\Malwarebytes
2011-06-29 02:50:03 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-29 02:50:02 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-06-29 02:49:58 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-29 02:49:58 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-29 02:45:58 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll
2011-06-29 02:45:58 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-06-29 02:45:54 12160 -c--a-w- c:\windows\system32\dllcache\mouhid.sys
2011-06-29 02:45:54 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2011-06-29 02:45:49 14592 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2011-06-29 02:45:49 14592 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2011-06-29 02:45:39 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
2011-06-29 02:45:39 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
2011-06-28 21:01:54 -------- d-----w- c:\windows\pss
2011-06-17 12:44:20 105472 -c----w- c:\windows\system32\dllcache\mup.sys
.
==================== Find3M ====================
.
2011-05-02 15:31:52 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-04-29 17:25:27 151552 ----a-w- c:\windows\system32\schannel.dll
2011-04-29 16:19:43 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-04-25 16:11:12 916480 ----a-w- c:\windows\system32\wininet.dll
2011-04-25 16:11:11 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-04-25 16:11:11 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-04-25 12:01:22 385024 ----a-w- c:\windows\system32\html.iec
2011-04-21 13:37:43 105472 ----a-w- c:\windows\system32\drivers\mup.sys
.
============= FINISH: 11:41:39.06 ===============

Attached Files


Edited by polarys425, 30 June 2011 - 08:17 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 03 July 2011 - 06:20 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

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Posted 06 July 2011 - 02:20 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:01:16 AM

Posted 09 July 2011 - 03:03 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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