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Computer freezes up randomly, mostly when using firefox, some boots, computer refuses to open up programs


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#1 ParrotParakeet

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Posted 30 June 2011 - 12:28 PM

My computer, early in boot-up, freezes up randomly, mostly when firefox is used for more than 5 minutes (sometimes even before firefox shows up), and in some boots, Vista won't even open anything, then later freezes,Theres pretty much a 1/50 of a working boot up, but I've been trying since about 3:00 AM EST (posted this at 1:28 PM EST) today after it eventually froze up from printing from Acrobat Reader, with no luck (and even one boot, didn't even show the Compaq splash screen), previously, on working boots, I've done virus scans with Malware Bytes' Pro, with no results, never (this computer only got a virus once).I'm forced to boot in safe mode for the computer to work, im afraid its some sort of virus thats unknown by Malware Bytes', so im posting a HiJack This log (later, when i try to run normal mode again) with my DxDiag (please note, my brother installed a facemoods.com thing on this computer, since i think its spyware, i deleted all the traces of it i spotted). I'm using a unmodified Presario CQ50 209WM on the lastest version of Vista, which had already had one reinstall after getting hacked while a relative was using it.Please hurry i just rented a 3 Day Elite weapon in Battlefield Play4Free yesterday which set me back over 100 games worth of getting credits for.

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Edited by hamluis, 01 July 2011 - 06:51 AM.
Moved from Vista to Am I Infected.


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#2 Allan

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Posted 30 June 2011 - 12:39 PM

First of all, MalwareBytes is not an anti virus app. Do you have an av installed? If so, have you run a full scan with that? If not, and since you think it's malware related, you should probably post in the Am I Infected forum.

#3 ParrotParakeet

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Posted 30 June 2011 - 12:46 PM

I have AVG free edition, but i haven't ran a scan on it yet, I'll post the results in 2 or 3 hours when the scan's done

EDIT: its not done yet but it showing up lots of instances of Win32/Heur.Dropper! Case solved

"Win32 Heur, is a virus that infects computers via corrupt audio, video or other media files, spam emails and illegal file sharing (peer-to-peer) applications. The Win32/Heur virus usually generates a false anti-virus application that pops up on your computer and telling you that your computer has been infected. The Win32/Heur virus can also download additional viruses, slow your computer down , redirect your Web browser, and in a worst case scenario even Win32 Heur virus cause your computer to crash."

The bolded are the symptoms my computer are having.

Edited by ParrotParakeet, 30 June 2011 - 01:33 PM.


#4 ParrotParakeet

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Posted 30 June 2011 - 01:18 PM

although off topic I got Vista Home Security 2010 which came from a computer hijack, which my computer has, since then, had a reinstall.


EDIT:... seriously.. i fell asleep and someone closed the virus scan actually as it turns out, AVG closed itself,and it didn't heal the infections for some reason, rerunning with automatic delete on

EDIT: Finished the 2nd scan with it automatically sending viruses to the vault

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Edited by ParrotParakeet, 30 June 2011 - 09:13 PM.


#5 ParrotParakeet

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Posted 30 June 2011 - 11:04 PM

My computer's STILL freezing up in a normal boot although i deleted the viruses and the games infected from it.Heres a hijack this log. (P.S. I forgot to mention this on the first post but sometimes when it freezes up it makes a loud P.C. speaker BOOP! noise)Attached File  hijackthis.log   10.11KB   1 downloads

#6 ParrotParakeet

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Posted 01 July 2011 - 02:51 AM

Right now marks 24 hours of pain, 15 hours of no help on this fourm, by the way, i ran DSKCHK, but it didn't do a thing, i'm about to start advertising this post at different website since no-one's helping.

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Edited by ParrotParakeet, 01 July 2011 - 02:52 AM.


#7 Allan

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Posted 01 July 2011 - 06:32 AM

Well don't blame us. You posted a malware problem in the Windows forum and never scanned your system with your AV. Now that we've ascertained it's a malware issue I've asked a mod to move your post to the appropriate forum. Please sit tight - a malware specialist will respond.




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