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Second Opinion / Possible Hidden Infection?


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#1 MikeXD

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Posted 30 June 2011 - 09:41 AM

Hello,

I'm wondering if I may be able to get some help with a second opinion on my machine.

The background - Two days ago, I had someone grab my debit card info and make three large purchases from a business in the UK that runs about 50 different themed Web stores before my bank's fraud department picked up on it and locked the card down. This morning, two of the charges posted, and there's either a very odd coincidence in the items that were purchased, or whoever did it knows my recent browsing/shopping habits. There's one more transaction that hasn't completed posting yet, but in all three cases, I've never been on the Web sites where the charges are from. The first two transactions were from a headphone site and a sofa site. In the past month and a half or so, I'd done a bunch of reading/looking and ultimately purchase of new headphones and some gear to go with them. In the past week and a half, I've been looking online at new living room sets, specifically sofas. It's got me wondering if I have some sort of trojan/keylogger type thing on this box that I haven't been able to locate yet. It may just be complete coincidence, but I'm trying to be as thorough as I can.

I'm pretty careful about keeping up with scanning and checking this machine. It's now been scanned with several different tools, none of which are reporting finding anything amiss, other than the usual tracking cookies and a couple of false hits on files I know are safe. I've scanned with SpyBot, Malware Bytes, HitMan and AVG. I've got the AVG internet security suite running /current updates. I've also got SpywareBlaster installed/updated, and the SpyBot immunization, also updated. I'm running Win 7 64bit, custom built PC.

Any thoughts on what else to look for/scan for/try? It may be nothing at all, but the above just seems a bit *too* coincidental.

Thanks,
-Mike

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#2 cryptodan

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Posted 30 June 2011 - 09:42 AM

can you post the logs created malwarebytes anti-malware and the other tools if they generated logs?

#3 MikeXD

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Posted 30 June 2011 - 10:16 AM

Dan,

I haven't kept the logs, but I can re-scan and post them.

Thanks,
-Mike

#4 cryptodan

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Posted 30 June 2011 - 10:19 AM

well the rescan will probably not show any infections unless there are new ones. I would highly recommend that you keep any and all logs generated by anti-malware tools. They should be small text files, and not take up that much space.

Go ahread and rescan doing a full system scan after verifying you are updated.

#5 MikeXD

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Posted 30 June 2011 - 10:39 AM

That's just it, none of the past scans have shown anything other than tracking cookies. There were two hits on a GigaByte motherboard utility software installer .exe files that I knew were safe, but I deleted them anyways, since they were from a motherboard that I don't own anymore (neither was ever run on this system).

In any event, I will re-run scans and post logs and double-check to see if there are any older results/logs still hanging around.

I assume they should be posted in the logs forum and linked back here? Also, should I run HJT and post a log (or is there another suggested tool for that type of thing?)

Thanks,
-Mike

#6 cryptodan

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Posted 30 June 2011 - 10:44 AM

Do not run HJT.

#7 MikeXD

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Posted 30 June 2011 - 04:52 PM

Dan,

I've posted the results from scans in http://www.bleepingcomputer.com/forums/topic407015.html

The results mirror earlier scans with the exception that cookies were removed in the previous runs.

Thanks,
-Mike

#8 Andrew

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Posted 30 June 2011 - 05:31 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.




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