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Super Antispyware questions


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#1 tobyo

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Posted 30 June 2011 - 06:52 AM

Hello and hoping someone has some insight on this. I ran SA the other day on my netbook. I left it on its own whilst working and would check periodically to see the status and was shocked that after nearly 5 hours (yes, 5 hours!), the scan still was not complete?? I have never had an SA scan take that long! And there is 184gb remaining of the 220gb available. I regularly clean out my temp files, etc. so this doesn't make sense to me. Does anyone have any insight as to why that scan took so long? Typically 1-2 hours is the norm, or at least that's what I've seen.

appreciate any opinions. am considering dumping SA and finding another maybe spybot. I've used that in the past as well.

thanks in advance!!

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#2 quietman7

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Posted 30 June 2011 - 10:09 AM

The speed and ability to complete an anti-virus or anti-malware scan depends on a variety of factors.
  • The program itself and how its scanning engine is designed to scan: using a signature database vs heuristic scanning or a combination of both.
  • Options to scan for spyware, adware, riskware and potentially unwanted programs (PUPS).
  • Options to scan memory, boot sectors, registry and alternate data streams (ADS).
  • Type of scan performed: Deep, Quick or Custom scanning.
  • What action has to be performed when malware is detected.
  • A computer's hard drive size.
  • Disk used capacity (number of files to include temporary files) that have to be scanned.
  • Types of files (.exe, .dll, .sys, .cab, archived, compressed, packed, email, etc) that are scanned.
  • Whether external drives are included in the scan.
  • Competition for and utilization of system resources by the scanner.
  • Other running processes and programs in the background.
  • Interference from malware.
  • Interference from the user.
-- Using two security scanning engines at the same time can cause each to interfere with the other, cause systems hangs, false detections, unreliable results and other unpredictable behavior.

-- If the screensaver, hibernation or Sleep Mode are not turned off before scanning, those features can sometimes have odd effects when attempting to resume normal mode.


Further, it is not unusual for an anti-virus or anti-malware scanner to be suspicious of compressed, archived, .cab, .rar, .jar, .iso, and packed files because they have difficulty reading what is inside them. These kind of files often trigger alerts by security software using heuristic detection because they are resistant to scanning (difficult to read). This resistance may also result in some scanners to stall (hang) on these particular types of files or just ignore (skip) them. Certain files in the System Volume Information Folder like the Tracking.log (created by the Distributed Link Tracking Service to store maintenance information) have also been reported as a source causing some scanners to hang.

To speed up your scans, uninstall unnecessary programs, clean out the temporary files, temporarily disable any other real-time protection tools, close all open programs and do not use the computer during the scan. If the scan still seems slow or hangs, then try performing the scan in "safe mode".

SUPERAntiSpyware will scan for cookies if you have it configured to do so. There is no need to do this as cookies are not a threat.
You can ignore scanning for cookies by changing the settings. To do that, launch the program, click Preferences ... and under Scanning Options, uncheck the box Scan for tracking cookies, before performing a scan. If you are not sure about the settings in SUPERAntiSpyware or how to perform a scan, please refer to these instructions.

You can also choose to perform a Quick Scan which only checks registry locations and looks at the most prevalent places for active malware so scanning every single file on the drive isn't always necessary.
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#3 wiczjr

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Posted 30 June 2011 - 10:18 AM

Maybe it was scanning a zip bomb?
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#4 tobyo

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Posted 30 June 2011 - 12:38 PM

ah quietman, thank you!! that helps tremendously! screen saver was definitely on and I did wonder about that. so, will disable that next time. appreciate it!!

#5 quietman7

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Posted 30 June 2011 - 12:47 PM

You're welcome.
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