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Immovable Virus!!!


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15 replies to this topic

#1 colmb

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Posted 30 June 2011 - 04:04 AM

I have tried everything to get rid of this bleep of a virus.
Adaware, Symantec, Forefront client, various spyware's in safemode etc.
It removes then after a reboot returns again. I am nearly at the stage of bloowinf it away


Description: c:\windows\system32\tapiuio.dll Family Name: Trojan.Win32.Kryptik.laq (v) Engine: 3 Clean status: Success Item ID: 1 Family ID: 0 MD5: e475decfdd2cd5ad61e8f40ab4800dd5
Description: c:\windows\syswow64\tapiuio.dll Family Name: Trojan.Win32.Kryptik.laq (v) Engine: 3 Clean status: Reboot required Item ID: 1 Family ID: 0 MD5: e475decfdd2cd5ad61e8f40ab4800dd5

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#2 Broni

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Posted 30 June 2011 - 11:53 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=====================================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

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#3 colmb

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Posted 04 July 2011 - 08:30 PM

Ok Thank you for replying.


Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7021

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

05-Jul-11 11:29:58 AM
mbam-log-2011-07-05 (11-29-58).txt

Scan type: Quick scan
Objects scanned: 300297
Time elapsed: 3 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSMHelp (PUM.Hijack.Help) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Broni

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Posted 04 July 2011 - 09:03 PM

I still want to see Security Check log.

...and...

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

================================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#5 colmb

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Posted 04 July 2011 - 11:37 PM

Cannot find the security check log





MiniToolBox by Farbar
Ran by colmb (administrator) on 05-07-2011 at 14:30:42
Windows 7 Enterprise (X64)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

127.0.0.1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.16.2.241 publish=Yes
add address name="Local Area Connection" address=192.16.2.85


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : lsos-012
Primary Dns Suffix . . . . . . . : Aus.stone-Capital.stonecap.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : aus.stone-capital.stonecap.com
stone-capital.stonecap.com
hongkong.stone-capital.stonecap.com
china.stone-capital.stonecap.com
chicago.stone-capital.stonecap.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Gigabit CT Desktop Adapter
Physical Address. . . . . . . . . : 00-1B-21-3E-8C-5D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a98d:a85e:72a4:5ba2%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.16.2.85(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.16.2.241
DHCPv6 IAID . . . . . . . . . . . : 234887969
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F8-FA-AC-00-1B-21-3E-8C-5D
DNS Servers . . . . . . . . . . . : 192.16.2.3
192.16.2.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{C4DAD95C-8CA0-445C-93EE-3A6B51E7F5DD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: lcas-dc1.aus.stone-capital.stonecap.com
Address: 192.16.2.3

Name: google.com
Addresses: 74.125.39.103
74.125.39.104
74.125.39.105
74.125.39.106
74.125.39.147
74.125.39.99


Pinging google.com [74.125.39.104] with 32 bytes of data:
Reply from 74.125.39.104: bytes=32 time=362ms TTL=41
Reply from 74.125.39.104: bytes=32 time=359ms TTL=41

Ping statistics for 74.125.39.104:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 359ms, Maximum = 362ms, Average = 360ms
Server: lcas-dc1.aus.stone-capital.stonecap.com
Address: 192.16.2.3

Name: yahoo.com
Addresses: 69.147.125.65
72.30.2.43
98.137.149.56
209.191.122.70
67.195.160.76


Pinging yahoo.com [67.195.160.76] with 32 bytes of data:
Reply from 67.195.160.76: bytes=32 time=268ms TTL=54
Reply from 67.195.160.76: bytes=32 time=282ms TTL=53

Ping statistics for 67.195.160.76:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 268ms, Maximum = 282ms, Average = 275ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time=1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms
===========================================================================
Interface List
11...00 1b 21 3e 8c 5d ......Intel® Gigabit CT Desktop Adapter
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.16.2.241 192.16.2.85 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.16.2.0 255.255.255.0 On-link 192.16.2.85 266
192.16.2.85 255.255.255.255 On-link 192.16.2.85 266
192.16.2.255 255.255.255.255 On-link 192.16.2.85 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.16.2.85 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.16.2.85 266
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.16.2.241 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 266 fe80::/64 On-link
11 266 fe80::a98d:a85e:72a4:5ba2/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/05/2011 11:32:52 AM) (Source: PerfNet) (User: )
Description:

Error: (06/30/2011 00:36:21 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Failed to end a Windows Installer transaction {90140000-0057-0000-1000-0000000FF1CE}. Error 1622 occurred while ending the transaction.

Error: (06/30/2011 00:35:16 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Failed to end a Windows Installer transaction {90140000-0057-0000-1000-0000000FF1CE}. Error 1622 occurred while ending the transaction.

Error: (06/30/2011 00:08:31 PM) (Source: PerfNet) (User: )
Description:

Error: (06/30/2011 11:09:10 AM) (Source: PerfNet) (User: )
Description:

Error: (06/29/2011 04:00:06 PM) (Source: Microsoft Operations Manager) (User: SYSTEM)SYSTEM
Description: The agent could not connect to the MOM Server lcwww-sql.stone-Capital.stonecap.com. The error reported is 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.'. Verify the management group name is correct, the MOM Server
is running, that it is listening on port 1270, and that any firewalls between this agent and the MOM
server are configured to pass TCP and UDP traffic on port 1270.

Error: (06/29/2011 03:50:07 PM) (Source: Microsoft Operations Manager) (User: SYSTEM)SYSTEM
Description: The agent could not connect to the MOM Server lcwww-sql.stone-Capital.stonecap.com. The error reported is 'A socket operation was attempted to an unreachable network.'. Verify the management group name is correct, the MOM Server
is running, that it is listening on port 1270, and that any firewalls between this agent and the MOM
server are configured to pass TCP and UDP traffic on port 1270.

Error: (06/29/2011 01:28:26 PM) (Source: Microsoft Operations Manager) (User: SYSTEM)SYSTEM
Description: The agent could not connect to the MOM Server lcwww-sql.stone-Capital.stonecap.com. The error reported is 'A socket operation was attempted to an unreachable network.'. Verify the management group name is correct, the MOM Server
is running, that it is listening on port 1270, and that any firewalls between this agent and the MOM
server are configured to pass TCP and UDP traffic on port 1270.

Error: (06/24/2011 03:45:01 PM) (Source: PerfNet) (User: )
Description:

Error: (06/24/2011 08:42:00 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Failed to end a Windows Installer transaction {90140000-0057-0000-1000-0000000FF1CE}. Error 1622 occurred while ending the transaction.


System errors:
=============
Error: (07/05/2011 11:33:55 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/30/2011 00:11:09 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/30/2011 11:10:20 AM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/29/2011 04:02:25 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/29/2011 03:57:08 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (06/29/2011 03:54:48 PM) (Source: Application Popup) (User: )
Description: \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/29/2011 03:54:48 PM) (Source: Application Popup) (User: )
Description: \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/29/2011 03:52:38 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (06/29/2011 01:44:59 PM) (Source: DCOM) (User: SYSTEM)
Description: application-specificLocalLaunch{24FF4FDC-1D9F-4195-8C79-0DA39248FF48}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (06/29/2011 01:39:34 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.


Microsoft Office Sessions:
=========================
Error: (07/05/2011 11:32:52 AM) (Source: PerfNet)(User: )
Description:

Error: (06/30/2011 00:36:21 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: {90140000-0057-0000-1000-0000000FF1CE}1622(NULL)(NULL)(NULL)(NULL)

Error: (06/30/2011 00:35:16 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: {90140000-0057-0000-1000-0000000FF1CE}1622(NULL)(NULL)(NULL)(NULL)

Error: (06/30/2011 00:08:31 PM) (Source: PerfNet)(User: )
Description:

Error: (06/30/2011 11:09:10 AM) (Source: PerfNet)(User: )
Description:

Error: (06/29/2011 04:00:06 PM) (Source: Microsoft Operations Manager)(User: SYSTEM)SYSTEM
Description: lcwww-sql.stone-Capital.stonecap.comA connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.1270

Error: (06/29/2011 03:50:07 PM) (Source: Microsoft Operations Manager)(User: SYSTEM)SYSTEM
Description: lcwww-sql.stone-Capital.stonecap.comA socket operation was attempted to an unreachable network.1270

Error: (06/29/2011 01:28:26 PM) (Source: Microsoft Operations Manager)(User: SYSTEM)SYSTEM
Description: lcwww-sql.stone-Capital.stonecap.comA socket operation was attempted to an unreachable network.1270

Error: (06/24/2011 03:45:01 PM) (Source: PerfNet)(User: )
Description:

Error: (06/24/2011 08:42:00 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: {90140000-0057-0000-1000-0000000FF1CE}1622(NULL)(NULL)(NULL)(NULL)


========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 39%
Total physical RAM: 8191.18 MB
Available physical RAM: 4936.81 MB
Total Pagefile: 12285.32 MB
Available Pagefile: 8966.3 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.04 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:406.5 GB) NTFS
3 Drive e: () (Fixed) (Total:74.53 GB) (Free:74.4 GB) NTFS
4 Drive f: () (Fixed) (Total:74.53 GB) (Free:38.11 GB) NTFS
5 Drive p: (P Drives) (Network) (Total:280 GB) (Free:56.89 GB) NTFS
6 Drive s: (Data) (Network) (Total:546.8 GB) (Free:67.5 GB) NTFS
7 Drive x: (Data) (Network) (Total:546.8 GB) (Free:67.5 GB) NTFS

================= Users: ==================================================

User accounts for \\lsos-012

-------------------------------------------------------------------------------
Guest loc_admin
The command completed successfully.

================= End of Users ============================================

#6 Broni

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Posted 04 July 2011 - 11:39 PM

Cannot find the security check log

Re-run it.

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#7 colmb

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Posted 05 July 2011 - 12:12 AM

Ok I did and this is the only file that gets generated by Malwarebytes under in the logs folder

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 7021

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

05-Jul-11 11:25:01 AM
mbam-log-2011-07-05 (11-25-01).txt

Scan type: Full scan (C:\|)
Objects scanned: 34573
Time elapsed: 1 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Broni

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Posted 05 July 2011 - 12:14 AM

Very good.
Re-run Security Check and then GMER.

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#9 colmb

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Posted 05 July 2011 - 12:43 AM

ok Done
It just says GMUR hasn't found any sysntem modifications

#10 Broni

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Posted 05 July 2011 - 01:43 PM

That's good.

When you run Security Check....

A Notepad document should open automatically called checkup.txt; please post the contents of that document.


What are the current computer issues?

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#11 colmb

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Posted 05 July 2011 - 04:56 PM

Here you go. The only symptoms now are when I run a virus scan on the below folders it picks up the original Trojans. Ad-aware is the only scanner that picks up


Description: c:\windows\system32\tapiuio.dll Family Name: Trojan.Win32.Kryptik.laq (v) Engine: 3 Clean status: Success Item ID: 1 Family ID: 0 MD5: e475decfdd2cd5ad61e8f40ab4800dd5
Description: c:\windows\syswow64\tapiuio.dll Family Name: Trojan.Win32.Kryptik.laq (v) Engine: 3 Clean status: Reboot required Item ID: 1 Family ID: 0 MD5: e475decfdd2cd5ad61e8f40ab4800dd5

Security Check

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 21
Java™ 6 Update 7
Out of date Java installed!
Adobe Flash Player 10.0.22.87
Adobe Reader 9
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Windows Defender MSASCui.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Microsoft Forefront Client Security Client Antimalware\MsMpEng.exe
Microsoft Forefront Client Security Client Antimalware\MSASCui.exe
``````````End of Log````````````

#12 Broni

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Posted 05 July 2011 - 05:06 PM

Unclear:

when I run a virus scan on the below folders it picks up the original Trojans. Ad-aware is the only scanner that picks up

Which one picks it up? Your AV program, or Ad-aware?

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#13 colmb

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Posted 05 July 2011 - 05:24 PM

Ad-aware only see it.

#14 Broni

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Posted 05 July 2011 - 05:38 PM

We'll keep checking...

I still need GMER log.

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#15 colmb

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Posted 05 July 2011 - 05:59 PM

GMUR just throws up a popup window when completed with
GMER hasn't found any system modifications




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