Posted 29 June 2011 - 05:29 PM
I'm trying to clean up my fathers computer, which seems to be infected with Vista Internet Security...
He mentioned that he encountered a pop up which told him to disinfect... $59.95 later he subscribed and his computer is hanging up, IE will not run, and things are a mess.
We are on a family vacation and I told him I would fix his machine, set up proper security and teach him to avoid these things in the future.
That said, I'm here for help.
I updated Windows which was over a year out of date.
I'm now here looking for help.
I tried to download and run combofix, but the program will not run.
Can any of you help me help may father and clean his machine.
He is running Vista on a HP laptop with an expired subscription to Norton.
Edit: Moved topic from Vista to the more appropriate forum. ~ Animal