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Vista Internet Security Virus


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#1 bkloos

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Posted 29 June 2011 - 05:29 PM

Hello All,

I'm trying to clean up my fathers computer, which seems to be infected with Vista Internet Security...
He mentioned that he encountered a pop up which told him to disinfect... $59.95 later he subscribed and his computer is hanging up, IE will not run, and things are a mess.

We are on a family vacation and I told him I would fix his machine, set up proper security and teach him to avoid these things in the future.

That said, I'm here for help.

I updated Windows which was over a year out of date.

I'm now here looking for help.

I tried to download and run combofix, but the program will not run.

Can any of you help me help may father and clean his machine.

He is running Vista on a HP laptop with an expired subscription to Norton.

Please advise.

Thanks,

Bryan

Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

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#2 Broni

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Posted 29 June 2011 - 08:15 PM

Start here: http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010

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